Vodafone Idea Giga Fiber Engineer Interview Questions and Answers

Fiber installation prosses

Q1. What is a installation process ..?
Ans. 
Installation process refers to the steps taken to set up and configure a system or device.
• Installation process involves unpacking the device or system and assembling it if necessary.

• It also involves connecting the device to power and any necessary cables or networks.

• Configuration of the device or system is also a part of the installation process.

• Testing the device or system to ensure it is functioning properly is the f...read more
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Q2. What is a customer satisfaction...?
Ans. 
Customer satisfaction is the measure of how happy and content a customer is with a product or service.
• It is important for businesses to prioritize customer satisfaction to retain customers and attract new ones.

• Customer satisfaction can be measured through surveys, feedback, and reviews.

• Factors that contribute to customer satisfaction include quality of product/service, customer service, and ease of use.

• Examples of comp...read more
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Q3. How many types of connections are there...?
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There are several types of connections in Giga Fiber engineering.
• There are wired connections like Ethernet and coaxial cables.

• There are wireless connections like Wi-Fi and Bluetooth.

• There are also fiber optic connections that use light to transmit data.

• Each type of connection has its own advantages and disadvantages.

• For example, wired connections tend to be faster and more reliable, but they require physical cables.

• Wir...read more
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Q4. What is service request...?
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A service request is a formal or informal request made by a customer to a service provider for assistance or support.
• A service request is a customer's way of asking for help or support from a service provider.

• It can be a formal request submitted through a ticketing system or an informal request made over the phone or in person.

• Service requests can include a wide range of issues such as troubleshooting, installation, up...read more
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Q5. What is STB and what is stb installation process...?
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STB stands for Set-Top Box. It is a device that connects to a TV and allows users to access digital content.
• STB installation process involves connecting the device to the TV and the internet.

• The device needs to be activated and configured with the user's account information.

• STBs can be used to access cable TV, streaming services, and other digital content.

• Examples of popular STBs include Roku, Apple TV, and Amazon Fire
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Q6. STB is OTT platfrom. frist consume the stb in customer register mobile number than connect to tv HDMI port or update the STB now demo given by the customer.
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