VKALP Outsourcing Services Team Lead Interview Questions and Answers for Freshers

Q1. Accounts realted question
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Q2. About your previous work and process
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Basic accounting and computer knowledge and skills.

Q1. Core accounting and basic fundamentals.
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Q1. Why you want to work with us
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Q2. You are in coding then why you want to work in BPO/KPO
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Logic questions, distance , direction, english

Q1. Hdhdhdh hdhdhdhd hdhdhdh
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Q2. Hsbsh hdbdh hdhdhd hdhsh
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Good and easy test. Maths and some reasoning questions.

Q1. What do you understand by Customer care executive
Ans. 
A customer care executive is responsible for providing assistance and support to customers regarding products or services.
• Responsible for addressing customer inquiries and resolving issues

• Provide information about products or services

• Assist customers with placing orders or making changes to existing orders

• Handle complaints and ensure customer satisfaction

• Maintain records of customer interactions and transactions
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Q2. Explain your hurdles in the Job
Ans. 
My hurdles in the job include adapting to a new team dynamic, learning new technologies, and managing a heavy workload.
• Adapting to a new team dynamic can be challenging, especially if there are communication or personality differences.

• Learning new technologies requires time and effort to become proficient, which can be a hurdle when trying to meet deadlines.

• Managing a heavy workload can lead to stress and burnout if no
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REASONING AND LOGICAL THINKING

Q1. Questions based on your experience
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Q1. Direct basic interview questions
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Q2. Self introduction then amount related questions for example. Laksh thousand etc...
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