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VKALP Outsourcing Services

3.2
based on 73 Reviews

Working at VKALP Outsourcing Services

Company Summary

Overall Rating

3.2/5
based on 73 reviews
highly rated categories
9% below
industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits, Company Culture

Work Policy
Monday to Saturday
Monday to Saturday
53% employees reported
Strict timing
Strict timing
56% employees reported
No travel
No travel
84% employees reported
Day shift
Day shift
92% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
7 employees reported
Cafeteria
Cafeteria
3 employees reported
Health insurance
Health insurance
1 employee reported
View detailed benefits

About VKALP Outsourcing Services

Founded in2002 (22 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersJaipur, Rajasthan, India
Office Locations
--
Websitevkalp.com
Primary Industry
Other Industries
--
Are you managing VKALP Outsourcing Services's employer brand? To edit company information,
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VKALP is young and transparent BPO, operating out of Jaipur, India. We are Rajasthan's largest first generation BPO and currently are a 500+ people company. We provide call center and back office services to our clients in India and overseas. Apart from the BPO business, VKALP is also Rajasthan's oldest training company specializing for BPO professionals. Vision Creating an organization of people with globally competitive skill sets and a zeal to achieve company and client goals. To deliver transparent business support operations using reliable technologies, adaptive processes with stringent focus on quality and standardization. Mission We aspire to provide valuable business support services to our clients in various verticals enhancing their service potential and reducing overall cost of operations through our teams’ flexible and transparent approach. We wish to give each of our clients the “captive” feel in an outsourced environment.
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VKALP Outsourcing Services Ratings

based on 73 reviews

Overall Rating

3.2/5
How AmbitionBox ratings work?
5
22
4
18
3
11
2
7
1
15

Category Ratings

3.0

Job Security

2.9

Work-Life Balance

2.9

Work Satisfaction

2.9

Skill Development

2.8

Company Culture

2.8

Salary & Benefits

2.7

Promotions/Appraisal

VKALP Outsourcing Services is rated 3.2 out of 5 stars on AmbitionBox, based on 73 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

VKALP Outsourcing Services Reviews

Top mentions in VKALP Outsourcing Services Reviews

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Compare VKALP Outsourcing Services with Similar Companies

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Overall Rating
3.2/5
based on 73 reviews
3.7/5
based on 84.2k reviews
3.9/5
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3.4/5
based on 10.5k reviews
Highly Rated for
No highly rated category
Job Security
Work-Life balance
Job Security
Skill development
Work-Life balance
No highly rated category
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Company culture
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
-
Work from office
80% employees reported
Hybrid
68% employees reported
Work from office
60% employees reported
Rating by Women Employees
2.6
Poor
rated by 8 women
3.8
Good
rated by 24.3k women
3.9
Good
rated by 8.3k women
3.4
Average
rated by 3.1k women
Rating by Men Employees
3.3
Average
rated by 55 men
3.7
Good
rated by 54.7k men
3.9
Good
rated by 20.3k men
3.4
Average
rated by 7k men
Job Security
3.0
Average
4.6
Excellent
4.2
Good
3.7
Good
View more

VKALP Outsourcing Services Salaries

2.8
rated by 73 employees for salaries

Team Lead

(21 salaries)
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₹1.7 L/yr - ₹4.1 L/yr

Process Associate

(17 salaries)
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₹1.2 L/yr - ₹2.6 L/yr

Customer Care Executive

(12 salaries)
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₹1 L/yr - ₹3 L/yr

Quality Analyst

(9 salaries)
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₹1.2 L/yr - ₹3.2 L/yr

Team Lead Operations

(8 salaries)
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₹1.6 L/yr - ₹3.4 L/yr

Telecaller

(7 salaries)
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₹1.1 L/yr - ₹1.4 L/yr

Computer Operator and Clerk

(7 salaries)
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₹1.9 L/yr - ₹2.5 L/yr

Customer Support Executive

(6 salaries)
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₹1.2 L/yr - ₹2 L/yr

Assistant Manager Operations

(6 salaries)
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₹3.3 L/yr - ₹4.5 L/yr

Sales Executive

(5 salaries)
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₹2 L/yr - ₹2.3 L/yr

VKALP Outsourcing Services Offices

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