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VKALP Outsourcing Services
3.3
based on 75 Reviews
Company Overview
Company Locations
Working at VKALP Outsourcing Services
Company Summary
VKALP Outsourcing Services delivers call center and back-office support, enhancing operational efficiency for clients through transparent business processes.
Overall Rating
3.3/5
based on 75 reviews
10% below
industry average
Critically rated for
Promotions, Salary, Company culture
Work Policy
Monday to Saturday
53% employees reported
Strict timing
56% employees reported
No travel
84% employees reported
Day shift
92% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
7 employees reported
Cafeteria
3 employees reported
Health insurance
1 employee reported
View detailed benefits
About VKALP Outsourcing Services
Founded in2002 (23 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersJaipur, Rajasthan, India
Office Locations
--
Websitevkalp.com
Primary Industry
Other Industries
--
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claim this page for free
VKALP is young and transparent BPO, operating out of Jaipur, India. We are Rajasthan's largest first generation BPO and currently are a 500+ people company. We provide call center and back office services to our clients in India and overseas. Apart from the BPO business, VKALP is also Rajasthan's oldest training company specializing for BPO professionals. Vision Creating an organization of people with globally competitive skill sets and a zeal to achieve company and client goals. To deliver transparent business support operations using reliable technologies, adaptive processes with stringent focus on quality and standardization. Mission We aspire to provide valuable business support services to our clients in various verticals enhancing their service potential and reducing overall cost of operations through our teams’ flexible and transparent approach. We wish to give each of our clients the “captive” feel in an outsourced environment.
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VKALP Outsourcing Services Ratings
based on 75 reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
23
4
19
3
11
2
7
1
15
Category Ratings
3.1
Job security
3.0
Work-life balance
3.0
Skill development
3.0
Work satisfaction
2.9
Company culture
2.8
Salary
2.8
Promotions
VKALP Outsourcing Services is rated 3.3 out of 5 stars on AmbitionBox, based on 75 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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VKALP Outsourcing Services Reviews
Top mentions in VKALP Outsourcing Services Reviews
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Compare VKALP Outsourcing Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 75 reviews | 3.7/5 based on 88.9k reviews | 3.8/5 based on 31.2k reviews | 3.4/5 based on 11k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Salary Promotions Company culture | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | - | Work from office 80% employees reported | Hybrid 68% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 2.6 Poor rated by 8 women | 3.8 Good rated by 25.7k women | 3.9 Good rated by 8.7k women | 3.4 Average rated by 3.2k women |
Rating by Men Employees | 3.4 Average rated by 57 men | 3.6 Good rated by 58k men | 3.8 Good rated by 21.3k men | 3.4 Average rated by 7.3k men |
Job security | 3.1 Average | 4.5 Good | 4.2 Good | 3.6 Good |
View more
VKALP Outsourcing Services Salaries
VKALP Outsourcing Services salaries have received with an average score of 2.8 out of 5 by 75 employees.
Team Lead
(21 salaries)
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₹1.7 L/yr - ₹4.1 L/yr
Customer Care Executive
(12 salaries)
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₹1 L/yr - ₹3 L/yr
Process Associate
(11 salaries)
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₹1.3 L/yr - ₹3 L/yr
Quality Analyst
(9 salaries)
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₹1.2 L/yr - ₹3.2 L/yr
Team Lead Operations
(8 salaries)
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₹1.6 L/yr - ₹3.4 L/yr
Telecaller
(7 salaries)
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₹1.1 L/yr - ₹1.4 L/yr
Computer Operator and Clerk
(7 salaries)
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₹1.9 L/yr - ₹2.5 L/yr
Customer Support Executive
(6 salaries)
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₹1.2 L/yr - ₹2 L/yr
Assistant Manager Operations
(6 salaries)
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₹3.3 L/yr - ₹4.5 L/yr
Sales Executive
(5 salaries)
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₹2 L/yr - ₹2.3 L/yr
VKALP Outsourcing Services Perks & Benefits
VKALP Outsourcing Services Offices
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VKALP Outsourcing Services FAQs
When was VKALP Outsourcing Services founded?
VKALP Outsourcing Services was founded in 2002. The company has been operating for 23 years primarily in the BPO sector.
Where is the VKALP Outsourcing Services headquarters located?
VKALP Outsourcing Services is headquartered in Jaipur, Rajasthan.
How many employees does VKALP Outsourcing Services have in India?
VKALP Outsourcing Services currently has approximately 200+ employees in India.
Does VKALP Outsourcing Services have good work-life balance?
VKALP Outsourcing Services has a work-life balance rating of 3.0 out of 5 based on 70+ employee reviews on AmbitionBox. 44% employees rated VKALP Outsourcing Services 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read VKALP Outsourcing Services reviews for more details
Is VKALP Outsourcing Services good for career growth?
Career growth at VKALP Outsourcing Services is rated as poor, with a promotions and appraisal rating of 2.8. 44% employees rated VKALP Outsourcing Services 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading VKALP Outsourcing Services promotions/appraisals reviews for more detailed insights.
What are the cons of working in VKALP Outsourcing Services?
Working at VKALP Outsourcing Services does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 70+ employee reviews on AmbitionBox.
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