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I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.
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posted on 9 Jan 2025
I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.
Aptitude Reasoning grammar
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
I was interviewed in Apr 2021.
posted on 8 Jul 2020
I applied via Walk-in
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers and addressing their needs and concerns.
It includes providing accurate information about products or services, handling complaints and resolving issues, and ensuring customer satisfaction.
Examples of good customer service include responding promptly ...
Handling angry customers requires active listening, empathy, and a solution-oriented approach.
Remain calm and composed
Listen actively and empathize with the customer's frustration
Apologize for the inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
Avoid taking the customer's anger personally
Maintain a positive attitude and professional demean
Interview experience
Operations Manager
4
salaries
| ₹4.8 L/yr - ₹12 L/yr |
Content Writer
4
salaries
| ₹3 L/yr - ₹4.8 L/yr |
Project Coordinator
4
salaries
| ₹3.2 L/yr - ₹5.2 L/yr |
Senior Project Coordinator
4
salaries
| ₹2.5 L/yr - ₹2.7 L/yr |
Team Lead
4
salaries
| ₹3 L/yr - ₹3.6 L/yr |
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