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Vedantu Customer Support Executive Interview Questions and Answers for Experienced
Vedantu Customer Support Executive Interview Experiences for Experienced
1 interview found
I applied via Walk-in
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Basic level will conduct
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I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Any recent challenge faced and how did you over come it
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell me about yourself
- Q2. Do u know what are the roles and responsibilities of customer service agent
- Q3. How many languages u speak
- Q4. Tell me about your hobbies in hindi
- Q5. Why do u want to get into byjus
- Q6. I we donot hire you then what
- Q7. Explain how u have overcome any challenging situation
- Q8. What do u know about byjus
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- General Administration
- Customer Service
- customer care
- Customer Relationship
- Customer Handling
Interview Questionnaire
1 Question
- Q1. Why should we hire you?
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I applied via Indeed and was interviewed in Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why should we hire you?
(1 Question)
- Q1. They ask you why do you want to Work with EMBIBE
(1 Question)
- Q1. Asked to me do a Mock chat with the senior employee of Embibe and check my understanding and typing speed
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Testbook.com
Anonymous
posted on 23 Aug 2024
(2 Questions)
- Q1. Who is a good customer Service executive?
- Ans.
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
Empathetic - able to understand and relate to customers' feelings and concerns
Patient - able to remain calm and composed, even in challenging situations
Knowledgeable - has a deep understanding of the product or service being offered
Proactive - takes initiative to address customer issues befor
- Q2. What qualities a good customer Service executive must possess?
- Ans.
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
Strong communication skills to effectively interact with customers and colleagues
Empathy to understand and address customer concerns
Patience to handle difficult situations and irate customers calmly
Problem-solving abilities to resolve issues efficiently
Positive attitude to ma...
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Where do you want to see yourself in next 5years
- Q2. Why work from home
- Q3. Only 2 questions was asked
- Q4. Previous work experiences
- Q5. How will you manage your work
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why I joined cuemath?
- Q2. Cuemath is a beyond school math learning program that facilitates children learning fundamental maths using a simple and easy methodology. Cuemath approach is holistic and includes critical thinking an...
- Q3. What is the difference between basic working and hard working??
- Q4. What is the role of sales Executive??
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. HR asked me about myself, why I am applying for this role?
- Q2. He had given me a situation to sell a phone charger to me to test my convincing skills...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. First question my education and second question my experience
- Ans. 3year sales executive and I m graduate complete
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Vedantu Customer Support Executive Interview Process for Experienced
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