Utkarsh Small Finance Bank Assistant Manager II Interview Questions and Answers

Q1. Tell me about your self
Ans. 
Experienced retail professional with strong leadership skills and a proven track record of driving sales and exceeding targets.
• Over 5 years of experience in retail management

• Successfully led a team to achieve a 20% increase in sales last quarter

• Skilled in inventory management and customer service

• Strong communication and problem-solving abilities
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Experience in sales and marketing.

ICICI bank conduct a OPQ test. Just check your mental ability and knowledge etc.

Q1. Why should we hire you?
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Q2. Where do you see yourself in 5 years?
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Q3. Tell me about yourself.
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Q4. Are you comfortable to relocate.
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Q5. What u know about your job profile.
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Q1. 1. Basic introductory? 2. Role discussion? 3. Past experience ?
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Q2. Same introductory
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Q3. Basics and past experiences
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Q1. First question asked to me was, 1) tell me about yourself. 2) why you want to join ICICI Bank. 3) what we do in bank. 4) what types of product we have in bank
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Q1. Your introduction
Ans. 
I am an experienced professional with a strong background in management and leadership.
• Over 5 years of experience in management roles

• Proven track record of successfully leading teams and achieving targets

• Strong communication and interpersonal skills

• Ability to analyze data and make informed decisions

• Experience in implementing process improvements

• Proficient in project management and problem-solving

• Example: Successfully m...read more
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Q2. Working experience
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Q1. Tell about yourself
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Q2. Why you want to join in Bank
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Q1. Can u explain retail banking and corporate banking ?
Ans. 
Retail banking focuses on individual customers and their personal financial needs, while corporate banking deals with businesses and their financial requirements.
• Retail banking involves services like savings accounts, personal loans, and credit cards for individual customers.

• Corporate banking provides services such as business loans, cash management, and trade finance for companies.

• Retail banks typically have a large n...read more
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Q2. Cross-selling banking products?
Ans. 
Cross-selling banking products involves offering additional products or services to existing customers to increase revenue and customer loyalty.
• Identify customer needs and preferences

• Educate customers on the benefits of additional products

• Offer personalized recommendations based on customer profiles

• Track and analyze customer behavior to tailor cross-selling strategies

• Provide incentives or promotions to encourage cross-...read more
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