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USHA International Customer Service Executive Interview Questions and Answers for Experienced
USHA International Customer Service Executive Interview Experiences for Experienced
1 interview found
Anonymous
(4 Questions)
- Q1. About your experience
- Q2. Responsibility in customer service
- Q3. How can we convert frustrated customer
- Ans.
By actively listening, empathizing, offering solutions, and following up.
Listen to the customer's concerns without interrupting
Empathize with the customer's frustration and show understanding
Offer solutions or alternatives to address the customer's issue
Follow up with the customer to ensure their satisfaction and resolve any remaining concerns
- Q4. What are kpi in customer service executive
- Ans.
KPIs in customer service executive are key performance indicators used to measure the success of customer service operations.
KPIs help track important metrics such as customer satisfaction, response time, resolution rate, and first contact resolution.
Examples of KPIs include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Average Handle Time (AHT), and Customer Retention Rate.
KPIs are used to set goals, m...
Interview Preparation Tips
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Interview questions from similar companies
I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about your self
- Q2. Why should we hire you
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Sir you can ask me whatever you like.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How would you adjust with our culture?
- Ans. Being Asian mnc, LG culture is quite different s, work from home is strictly not allowed. But I said culture won't affect as long as you enjoy work. But now I feel the gravity of question after six months. If you are ready to accept harsh working hours and almost no work life balance then you may join LG
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
About my ...CV and my approch to this company
Interview Preparation Tips
- Your experience
- Your beahaviour
- Team Handling
- Sales
- Quality Control
Interview Questionnaire
1 Question
- Q1. WHY DO YOU WANT TO JOIN IFB WHERE DO YOU SEE YOURSELF IN NEXT 10 YEARS
- Ans.
I want to join IFB because of its reputation for innovation and growth. In 10 years, I see myself as a successful leader within the company.
IFB's reputation for innovation and growth aligns with my career goals
I am excited about the opportunity to contribute to a dynamic team
In 10 years, I envision myself as a successful leader within IFB, driving strategic initiatives and mentoring others
Interview Preparation Tips
Experience: EXCELLENT PRESENTATION
Harsh vardhan
Interview Questionnaire
1 Question
- Q1. What do you know about our company and why do you join it ?
- Ans.
I know that your company is a leading provider of innovative sales solutions in the industry. I am joining because of your strong reputation and commitment to excellence.
Your company has a proven track record of success in delivering top-notch sales solutions.
I am impressed by the innovative approach your company takes in the sales industry.
Your company's commitment to excellence and customer satisfaction aligns with m...
Interview Preparation Tips
Experience: I was told to tell me about my self. They checked my communication skills and my confidence level.
Tips: Be confident in this round about your self. And represent yourself in good professional way.
Round: HR Interview
Experience: In this round they were checking our knowledge and our homework that what we knew about them and their products. They were also checking that are we ready for learning and do we have potential or not.
Tips: Don't show that you know everything. Just talk point to point. So much Pre-requisite knowledge can be bad for you.
College Name: Galgotias University
amit singh
I applied via Other and was interviewed before Dec 2016. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Some gernal questions about your work experience
Interview Preparation Tips
Experience: Gud education.. And experience
General Tips: Final interview by the Asm.. And B. M
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills, Time Management
I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Questions were asked on Lean, six sigma, process capability, QC, kaizens etc.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Sep 2019. There were 7 interview rounds.
Interview Questionnaire
5 Questions
- Q1. 1. About yourself
- Q2. 2. Why did you choose this job
- Q3. 3. Why did you choose oppo
- Q4. 4. One region is Very bad and other region is good, which region you choose to work.
- Q5. 5. Goal in life
- Ans.
My goal in life is to continuously learn and grow, both personally and professionally, while making a positive impact on others.
Constantly seek opportunities for self-improvement and development
Set specific, achievable goals to work towards
Help and inspire others to reach their full potential
Strive to make a difference in the lives of those around me
Interview Preparation Tips
First round is simple aptitude
2nd round is Group discussion
3rd is Face to face interview
4th is panel interview
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USHA International Customer Service Executive Interview Process for Experienced
based on 1 interview
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USHA International Customer Service Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Territory Manager
306
salaries
|  ₹3 L/yr - ₹9 L/yr |
|
Senior Territory Manager
198
salaries
| ₹3.9 L/yr - ₹10.1 L/yr |
|
Sales Executive
167
salaries
| ₹0.7 L/yr - ₹5 L/yr |
|
Assistant Manager
143
salaries
| ₹3.8 L/yr - ₹11.5 L/yr |
|
Deputy Manager
129
salaries
| ₹5 L/yr - ₹14.6 L/yr |
Samsung
OPPO
LG Electronics
HARMAN
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