Ujjivan Small Finance Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.
I appeared for an interview in Oct 2024, where I was asked the following questions.
Enhancing employee knowledge involves structured training, mentorship, and continuous learning opportunities.
Implement regular training sessions on industry trends and best practices, such as quarterly workshops.
Encourage mentorship programs where experienced employees guide newer staff, fostering knowledge transfer.
Provide access to online courses and certifications relevant to their roles, like leadership or technica...
Motivating staff involves understanding their needs, providing support, and fostering a positive work environment.
Recognize achievements: Celebrate milestones and accomplishments to boost morale. For example, implement 'Employee of the Month' awards.
Provide growth opportunities: Offer training and development programs to help staff advance their skills and careers.
Encourage open communication: Create a culture where em...
Implementing targeted strategies can significantly enhance business growth and market presence.
Expand product offerings: Introduce complementary products to attract new customers. For example, a coffee shop could add pastries.
Enhance customer experience: Invest in training staff to improve service quality, leading to higher customer satisfaction and retention.
Leverage digital marketing: Utilize social media and SEO to ...
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.
Experienced Customer Relationship Manager with a passion for building strong client relationships and driving customer satisfaction.
Over 5 years of experience in managing customer relationships
Skilled in resolving customer issues and ensuring customer satisfaction
Strong communication and interpersonal skills
Proven track record of increasing customer retention rates
Proficient in CRM software such as Salesforce
I have been working for 5 years in customer service roles.
5 years of experience in customer service
Started in entry-level customer service position and worked way up to Customer Relationship Manager
Experience in handling customer inquiries, resolving issues, and building relationships
Staff satisfaction is strong due to a positive work environment, effective communication, recognition of achievements, and opportunities for growth.
Positive work environment fosters motivation and job satisfaction
Effective communication ensures clarity and reduces misunderstandings
Recognition of achievements boosts morale and motivation
Opportunities for growth and development show investment in employees' future
Support...
Customer handling is more about quality than quantity in building strong relationships.
Quality of customer interactions is more important than quantity
Focus on building strong relationships with customers rather than just handling a large volume
Effective communication and problem-solving skills are key in customer handling
Examples: Resolving customer complaints effectively, providing personalized service, building trus
Ujjivan Small Finance Bank interview questions for popular designations
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
Get interview-ready with Top Ujjivan Small Finance Bank Interview Questions
I applied via Walk-in and was interviewed in Jul 2024. There were 5 interview rounds.
I have 5 years of experience in the Home loan & LAP department.
I have worked in the Home loan & LAP department for 5 years.
Managed a team of sales representatives in the Home loan & LAP department.
Successfully increased sales and met targets in the Home loan & LAP department.
Developed strong relationships with clients in the Home loan & LAP department.
Ticket size refers to the average value of each transaction or sale made by a customer.
Ticket size is calculated by dividing the total revenue generated by the total number of transactions.
It helps in understanding the purchasing behavior of customers and can be used to make strategic decisions.
For example, if a customer buys 3 items at $10 each, the ticket size would be $30.
ABC Company
ABC Company was a leading software solutions provider in the IT industry
I worked at ABC Company for 5 years as a Sales Manager
During my time at ABC Company, I successfully led a team to exceed sales targets by 20%
Previous company CTC was INR 10 lakhs per annum
Previous company CTC was INR 10 lakhs per annum
CTC at previous company was competitive in the industry
Received annual increments based on performance
The number of monthly logins varies depending on the specific time period and user activity.
Monthly logins can range from hundreds to thousands, depending on the size of the user base and the popularity of the platform.
Tracking monthly logins is important for measuring user engagement and retention.
For example, a popular social media platform may have millions of monthly logins, while a niche software tool may have onl...
The number of logins monthly varies depending on the specific time period and user activity.
The number of logins can be tracked on a monthly basis to analyze user engagement.
Factors such as marketing campaigns, product updates, and seasonality can impact the monthly login numbers.
For example, in a busy holiday season, the login numbers may increase due to promotional offers and discounts.
Any questions asking home loans Department
I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.
I appeared for an interview in Feb 2025, where I was asked the following questions.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met and exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients such as hospitals and clinics
Proficient in CRM software and data analysis tools
I am currently working as a Sales Officer at XYZ Company with a CTC of $50,000 per annum.
Responsible for developing and implementing sales strategies to increase revenue
Managing key accounts and building strong relationships with clients
Analyzing market trends and competitor activities to identify new business opportunities
Meeting sales targets and KPIs set by the company
Preparing sales reports and forecasts for manage
Top trending discussions
The duration of Ujjivan Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 65 interviews
Interview experience
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Rating in categories
Credit Officer
358
salaries
| ₹1.9 L/yr - ₹6 L/yr |
Loan Officer
352
salaries
| ₹1.7 L/yr - ₹4.3 L/yr |
Relationship Officer
340
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
Collection Officer
327
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
Sales Officer
317
salaries
| ₹1.8 L/yr - ₹6 L/yr |
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