TVS Eurogrip Customer Care Executive Interview Questions and Answers

I have 5 years of experience in the automobile industry, specializing in sales and customer relations.

• Worked for a major car dealership for 3 years

• Successfully met and exceeded sales targets consistently

• Developed strong relationships with clients and provided excellent customer service

• Attended industry conferences and stayed updated on latest trends and technologies

• Trained new sales team members on product knowledge an

I have 5 years of experience in the automobile industry, specializing in sales and customer relations.

• Worked for a major car dealership for 3 years

• Successfully met and exceeded sales targets consistently

• Developed strong relationships with clients and provided excellent customer service

• Attended industry conferences and stayed updated on latest trends and technologies

• Trained new sales team members on product knowledge an

A 4 stroke engine is an internal combustion engine that completes four separate strokes in one cycle.

• Intake stroke: Fuel and air are drawn into the cylinder.

• Compression stroke: The mixture is compressed by the piston.

• Power stroke: The spark plug ignites the mixture, causing an explosion that drives the piston down.

• Exhaust stroke: The piston pushes the exhaust gases out of the cylinder.

• Examples: Cars, motorcycles, lawn ...read more

To improve secondary business, focus on increasing customer loyalty and expanding product offerings.

• Offer loyalty programs and incentives to encourage repeat business

• Expand product offerings to attract new customers and increase sales from existing customers

• Improve customer service to increase satisfaction and loyalty

• Analyze sales data to identify trends and opportunities for growth

• Collaborate with marketing team to de...read more

To make the RM schedule, I consider factors like resource availability, project deadlines, and workload distribution.

• Identify the resources available for the project

• Determine the project deadlines and milestones

• Assess the workload and skill requirements for each task

• Allocate resources based on availability and expertise

• Create a timeline and schedule for each task

• Regularly review and adjust the schedule as needed

Knowledge of SAP, creating PO, making RM amendment, and information about T-codes.

• SAP is an enterprise resource planning software used for managing business operations.

• To create a Purchase Order (PO) in SAP, you need to access the transaction ME21N.

• To make a Raw Material (RM) amendment in SAP, you can use transaction ME22N.

• T-codes in SAP are transaction codes used to access specific functions or programs.

• Examples of T-...read more