TVS Credit Customer Services and Telecalling Interview Questions and Answers

Mahindra Finance company plays a crucial role in providing financial services to customers for purchasing Mahindra vehicles and equipment.

• Mahindra Finance offers loans for purchasing Mahindra vehicles such as cars, tractors, and commercial vehicles.

• They provide financing options for customers to buy Mahindra equipment like tractors, construction equipment, and agricultural machinery.

• The company also offers insurance pr...read more

Sales executives are professionals responsible for selling products or services to customers.

• Developing and implementing sales strategies to achieve sales targets

• Building and maintaining relationships with customers

• Identifying new business opportunities

• Negotiating and closing sales deals

• Providing excellent customer service

• Analyzing market trends and competitor activities

• Preparing sales reports and forecasts

Mahindra Finance company has a collaborative and inclusive working culture focused on employee growth and development.

• Collaborative work environment where teamwork is encouraged

• Inclusive culture that values diversity and different perspectives

• Focus on employee growth and development through training and mentorship programs

• Open communication channels for feedback and suggestions

• Emphasis on work-life balance for employee

I have 5 years of experience in sales, consistently exceeding targets and building strong client relationships.

• Exceeded sales targets by 20% for 3 consecutive years

• Developed and maintained relationships with key clients, resulting in repeat business

• Implemented new sales strategies that increased revenue by 30%

I am very comfortable with this job and have a strong track record of success in sales.

• I have extensive experience in sales and have consistently exceeded targets in my previous roles.

• I am confident in my ability to build relationships with clients and close deals effectively.

• I am familiar with the industry and have a good understanding of the products and services we offer.

Yes, I know how to calculate EMI.

• EMI stands for Equated Monthly Installment.

• It is calculated using the formula: EMI = [P x R x (1+R)^N]/[(1+R)^N-1]

• P is the principal amount, R is the rate of interest, and N is the number of months.

• I have experience in calculating EMI for various loan products such as personal loans, home loans, and car loans.