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Trackon Courier Customer Service Executive Interview Questions and Answers

Updated 5 Feb 2023

Trackon Courier Customer Service Executive Interview Experiences

2 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self ,why u chose trackon and courier field .......................................
  • Q2. .fcbncvnvhfgkh..........................................

Interview Preparation Tips

Interview preparation tips for other job seekers - While interview be confidentfghgfghjgfjkghjnhm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Actually I was a fresher so not much questions asked during interview .
  • Q2. Why do you want to work with us ?
  • Q3. What can you do for customer care?
  • Ans. 

    I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

    • Actively listen to customers' concerns and empathize with their frustrations.

    • Resolve customer issues promptly and efficiently.

    • Provide accurate and helpful information to customers.

    • Ensure customer satisfaction by going above and beyond to meet their needs.

    • Maintain a positive and professional attitud...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard, Party hard , Stay rocking always by your work with passion.
You can shut other colleagues mouth by your dedication through smart work .

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
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Q5. If you will get a call and customer is very frustrated and then h ... read more

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I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How many type of pickups?
  • Ans. 

    There are several types of pickups used in various industries and vehicles.

    • Pickups can refer to different things depending on the context, such as guitar pickups, truck pickups, or package pickups.

    • In the automotive industry, pickups can be categorized into compact pickups, mid-size pickups, and full-size pickups.

    • Some popular pickup truck models include Ford F-150, Chevrolet Silverado, and Toyota Tacoma.

    • In the music ind...

  • Answered by AI
  • Q2. Booking parameters
  • Q3. How you manage team

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep ready ourself before attend intervew

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self & experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Make full confidence

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your last job and why you are switching it.

Interview Preparation Tips

Topics to prepare for FM LOGISTIC Senior Executive interview:
  • MS Office
Interview preparation tips for other job seekers - Be polite with everyone when you are coming for interview.

Interview Questionnaire 

1 Question

  • Q1. E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.c...

Interview Preparation Tips

Interview preparation tips for other job seekers - E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay E.com Customer care helpline number XXXXX...XXXXXeBay Customer care helpline number XXXXX..XXXXXeBay

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
  • Q2. Another about the salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Incorterms , custom value

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Test about general knowledge and information about logistics in general

Round 2 - One-on-one 

(2 Questions)

  • Q1. Education qualification and management?
  • Q2. Explanation of a scenario based

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest with your work you shall be treated good by the company

Trackon Courier Interview FAQs

How many rounds are there in Trackon Courier Customer Service Executive interview?
Trackon Courier interview process usually has 2 rounds. The most common rounds in the Trackon Courier interview process are Resume Shortlist and One-on-one Round.
How to prepare for Trackon Courier Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Trackon Courier. The most common topics and skills that interviewers at Trackon Courier expect are Complaint Handling, Consignment, Customer Service, Data Annotation and MIS Reporting.
What are the top questions asked in Trackon Courier Customer Service Executive interview?

Some of the top questions asked at the Trackon Courier Customer Service Executive interview -

  1. What can you do for customer ca...read more
  2. Actually I was a fresher so not much questions asked during intervie...read more
  3. .fcbncvnvhfgkh..........................................read more

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Trackon Courier Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Trackon Courier Customer Service Executive Salary
based on 9 salaries
₹1.6 L/yr - ₹2.4 L/yr
46% less than the average Customer Service Executive Salary in India
View more details

Trackon Courier Customer Service Executive Reviews and Ratings

based on 5 reviews

2.6/5

Rating in categories

2.1

Skill development

2.0

Work-life balance

1.6

Salary

1.9

Job security

2.4

Company culture

1.7

Promotions

1.7

Work satisfaction

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