Ecom Express Customer Service Associate Interview Questions and Answers

Q1. What was your overall journey
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Q1. What do you know about FTL, LCL
Ans. 
FTL and LCL are terms used in logistics and transportation.
• FTL stands for Full Truck Load, which means a shipment that occupies the entire truck and is transported from one point to another without any stops or transfers.

• LCL stands for Less than Container Load, which means a shipment that does not occupy the entire container and is consolidated with other shipments to fill the container.

• FTL is usually faster and more e...read more
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Q1. General questions and discussion about salary
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Q1. Talk about past experience
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Q2. Shippment related questions and incoterms
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Basis questions like state capital was asked

Q1. My previous work experience
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Q1. Personal & Academics Questions
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Q1. Notice Period & Rotational Shift question
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They take a typing speed test in the fist round and the keyboards very old and narrow so you press wrong keys (next key) in a hurry. They also take a email writing test.

Objective type aptitude test is there

Q1. All accounts related questions strong knowledge of accountancy required
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Q1. Salary related and joining date
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Nice and easy to do

Q1. General rule of accounting
Ans. 
General rule of accounting is the principle that financial transactions should be recorded accurately and consistently.
• The general rule of accounting is to follow the principles of consistency, accuracy, and transparency.

• Transactions should be recorded in a timely manner to reflect the true financial position of the company.

• Accounting standards such as GAAP and IFRS provide guidelines for following the general rule of ...read more
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Q2. PtP process and cycles
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Q1. Tell me about yourself and skills
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Q2. How you behaving particular situation what improvement he will recommend in the system based on your previous knowledge and experience and why
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