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Trackon Courier Executive Operations Executive Interview Questions, Process, and Tips

Updated 12 Jan 2025

Trackon Courier Executive Operations Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. What is the process involved in export shipments?
  • Ans. 

    Export shipments involve multiple steps including documentation, packaging, transportation, and customs clearance.

    • Obtain necessary export licenses and permits

    • Prepare commercial invoice, packing list, and other required documentation

    • Pack goods securely to prevent damage during transit

    • Arrange transportation either by air, sea, or land

    • Submit documents to customs for clearance

    • Track shipment until it reaches the final desti

  • Answered by AI
  • Q2. What is the documentation process for export shipments?
  • Ans. 

    The documentation process for export shipments involves preparing and submitting various paperwork to ensure compliance with regulations.

    • Gather necessary documents such as commercial invoice, packing list, bill of lading, and certificate of origin.

    • Complete any required forms for customs clearance and export control.

    • Submit documents to relevant authorities for approval and obtain necessary permits or licenses.

    • Ensure all...

  • Answered by AI
  • Q3. What are the clearance documents required for an export shipment?
  • Ans. 

    Clearance documents for export shipments include commercial invoice, packing list, bill of lading, and certificate of origin.

    • Commercial invoice: Details of the goods being shipped, their value, and other relevant information.

    • Packing list: Breakdown of the contents of the shipment, including quantities and weights.

    • Bill of lading: Document issued by the carrier to acknowledge receipt of goods for shipment.

    • Certificate of ...

  • Answered by AI
  • Q4. What is your knowledge of LUT, EVD, and the declaration process for export shipments?
  • Ans. 

    Knowledge of LUT, EVD, and declaration process for export shipments

    • LUT stands for Letter of Undertaking, which allows exporters to export goods without paying IGST

    • EVD refers to Electronic Verification Code, used for verifying the authenticity of documents submitted online

    • Declaration process involves submitting necessary documents and information to customs authorities before exporting goods

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Some questions put on my profile
  • Q2. Another question related to my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - I recommend enhancing your knowledge and developing skills for better opportunities.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you provide an introduction and detail your previous work experiences in different domains, as well as your goals for the next 5 to 10 years?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Key performance indicators ?
  • Ans. 

    Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives.

    • KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

    • Examples of KPIs include customer satisfaction ratings, first call resolution rates, and average handling time

    • KPIs should be regularly monitored and analyzed to identify areas for improvement

    • KPIs can vary

  • Answered by AI
  • Q2. Key Responsibilities areas?
  • Ans. 

    Key responsibilities include handling customer queries, resolving complaints, and ensuring customer satisfaction.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues in a timely and effective manner

    • Maintaining accurate records of customer interactions and transactions

    • Collaborating with other departments to ensure customer needs are met

    • Providing feedback to management on cus...

  • Answered by AI
  • Q3. What are you and your company expecting from me?
  • Ans. 

    The company expects excellent customer service skills, problem-solving abilities, and a positive attitude.

    • Excellent customer service skills

    • Strong problem-solving abilities

    • Positive attitude

    • Ability to handle difficult customers

    • Effective communication skills

    • Product knowledge

    • Ability to work in a team

    • Time management skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bring positive energy and do something ahead of time that makes you feel invincible when interviewing. Always be able to talk about the situation, your actions, and the results. It’s always good to write down your answers and practice in front of a mirror or even record yourself.

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduce
  • Q2. What is meant by customer service executive
  • Ans. 

    A customer service executive is responsible for providing assistance and support to customers of a company.

    • Resolves customer complaints and queries

    • Provides information about products and services

    • Maintains customer records and databases

    • Handles customer orders and payments

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave be confident you should say clear and loud to your interviewer

I applied via Referral and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. About your self and experience, family
  • Q2. About education,self and experience
  • Q3. How to handle store and hubs about last mail and first mail
  • Ans. 

    Handling last mail and first mail in store and hubs

    • Ensure timely sorting and delivery of last and first mail

    • Train staff on proper handling and prioritization of mail

    • Implement tracking system to monitor delivery and resolve issues

    • Regularly communicate with customers to address concerns and improve service

    • Collaborate with other departments to streamline processes and improve efficiency

  • Answered by AI
  • Q4. And to discuss about our previous salary

Interview Preparation Tips

Interview preparation tips for other job seekers - You please be ready with your resume and experience to maintain the distance and update experience and to maintain them, could you please ready face the aspects for your atmosphere.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Inventory audit
  • Q2. Mp handling work experience
  • Ans. 

    MP handling work experience

    • Highlight your experience in managing MPs (Members of Parliament)

    • Discuss your ability to handle their workloads, schedules, and priorities

    • Mention any successful collaborations or achievements with MPs

    • Provide examples of how you effectively communicated with MPs and resolved any issues

    • Emphasize your understanding of the political landscape and the importance of maintaining positive relationshi

  • Answered by AI
  • Q3. Dispatch on time
  • Q4. Outbound fillrate
  • Q5. All matrix are ok
Round 2 - HR 

(5 Questions)

  • Q1. Salary related and company policies
  • Q2. No hard questions basic questions
  • Q3. Previous company related questions
  • Q4. Outbound related questions example cute off load and mp planning ipp
  • Q5. Hr policy is very poor

Interview Preparation Tips

Topics to prepare for Ecom Express Executive Operations Executive interview:
  • Inventory Management
  • outbound process
  • Inbound Process
  • Dispatch Scheduling
Interview preparation tips for other job seekers - No comments

Interview Questionnaire 

1 Question

  • Q1. What do you work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place

I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Qualification,Skills & Excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company And privacy policy But hard work

I applied via Naukri.com and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Maths, English, logical reasoning but 10th level

Round 2 - F2F interview 2 round 

(1 Question)

  • Q1. Work experience, basic GK, team handling experience, not so tuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Apti test was not so tuff, interview was also healthy

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Numeric aptitude, International Logistics and ISO awareness

Round 3 - HR 

(5 Questions)

  • Q1. Why you want join fedex
  • Q2. About work culture and employees friendly environment
  • Q3. How many years of experience do you have
  • Q4. How soon you can join if you select
  • Q5. Do you have your passport

Interview Preparation Tips

Topics to prepare for FedEx Express Operations Manager interview:
  • Six Sigma
  • WMS
  • Inventory Management
  • Excel
  • Transportation
  • Warehouse Management
  • Team Management
Interview preparation tips for other job seekers - Be professional and maintenance proper dress code also very keen towards answers

Trackon Courier Interview FAQs

How many rounds are there in Trackon Courier Executive Operations Executive interview?
Trackon Courier interview process usually has 2 rounds. The most common rounds in the Trackon Courier interview process are Technical and HR.
What are the top questions asked in Trackon Courier Executive Operations Executive interview?

Some of the top questions asked at the Trackon Courier Executive Operations Executive interview -

  1. What is your knowledge of LUT, EVD, and the declaration process for export ship...read more
  2. What is the documentation process for export shipmen...read more
  3. What are the clearance documents required for an export shipme...read more

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Trackon Courier Executive Operations Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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