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TP Central Odisha Distribution Customer Service Representative Interview Questions and Answers

Updated 15 Feb 2024

TP Central Odisha Distribution Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for TP Central Odisha Distribution Customer Service Representative interview:
  • Electricals
Interview preparation tips for other job seekers - Easy to get job here

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2023. There was 1 interview round.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want join bpo
Round 2 - HR 

(2 Questions)

  • Q1. What is difference between inbound and outbound
  • Ans. 

    Inbound refers to receiving calls, while outbound refers to making calls.

    • Inbound calls are received by the customer care executive, while outbound calls are made by the executive.

    • Inbound calls are usually from customers seeking assistance or information, while outbound calls are made for sales or follow-ups.

    • Inbound calls are reactive in nature, while outbound calls are proactive.

    • Examples: Inbound - customer calling a h...

  • Answered by AI
  • Q2. How to resolve customer queries
  • Ans. 

    Resolve customer queries by actively listening, empathizing, providing solutions, and following up.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration or concerns

    • Provide clear and concise solutions or options

    • Follow up to ensure the issue is resolved to the customer's satisfaction

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

I appeared for an interview before Feb 2016.

Interview Questionnaire 

2 Questions

  • Q1. ON MACHINE
  • Q2. AND POWER SYSTEM

Interview Preparation Tips

Round: Test
Experience: NORMAL QUESTION .60% IS REQUIRED FOR SELECTION.
Duration: 1 hour 30 minutes

Round: Group Discussion
Tips: GOOD IN CURRENT AFFAIR.
Duration: 10 minutes

Round: Technical Interview
Experience: INTERVIEW IS GOOD.THERE ARE 4 MEMBER.THEY ARE VERY HUMBLE.QUESTION MAINLY FOCUSED ON BASIC CONCEPT.FOR EX- EXPLAIN REAL AND REACTIVE POWER.
WHY P.F.OF INDUSTRIES IS NOT UNITY...etc.
Tips: BE GOOD IN BASIC CONCEPT .

Round: HR Interview
Experience: NORMAL QUESTIONS,WHICH ARE GENERALLY BEING ASK IN HR.
Tips: CONFIDENCE IS MUST.

College Name: L. D. College of Engineering

Interview Questionnaire 

7 Questions

  • Q1. Tell me about your extracurricular activities
  • Ans. 

    I am actively involved in community service and sports.

    • Volunteer at local food bank

    • Coach youth soccer team

    • Participate in charity runs

    • Attend fitness classes at gym

  • Answered by AI
  • Q2. Questions based on your projects
  • Q3. Questions based on your area of interest
  • Q4. Some basic quiestions
  • Q5. Why you want to join NTPC?
  • Ans. 

    I want to join NTPC because of its reputation as a leading power company and its commitment to sustainable development.

    • NTPC is a well-established and respected company in the power sector

    • I am impressed by NTPC's focus on sustainable development and renewable energy

    • I believe that working at NTPC will provide me with opportunities for professional growth and development

    • I am excited about the prospect of contributing to N...

  • Answered by AI
  • Q6. Why not private companies?
  • Ans. 

    Private companies may prioritize profit over public health and safety.

    • Private companies may cut corners to save costs

    • Private companies may not have the same level of accountability as public entities

    • Public entities are responsible for protecting the health and safety of all citizens, not just those who can afford it

  • Answered by AI
  • Q7. Why not IT sectors?
  • Ans. 

    Our company focuses on other industries with higher growth potential.

    • IT sector is highly competitive and saturated

    • Other industries have higher growth potential

    • Our company has expertise in other industries

    • Diversifying our portfolio reduces risk

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Based on the cg and category wise a total of 8 people were selected for interview

Round: Interview
Experience: Interview lasted 15-20 minutes.It was a panel of 6 most of them were above 40s.

General Tips: Start your preparation well in advance. chose your area of interest cautiously. Be prepared to answer any type of questions in area of interest including practical ones and current trends . Be thorough with your intern and projects.don't try to over smart them as it they are highly experienced. also one thing about PSU is that they have separate resume format. write only the things you are thorough with and be precise, no one will read lengthy paragraphs.
College Name: IIT Madras

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about ur self
  • Q2. I am manoj from kolar (T) and (Dis) my father Srinivas Murthy former and my mother radhamma housewife , my education is ItI electrician at Hamadri iti collage kolar

Interview Preparation Tips

Interview preparation tips for other job seekers - I got interview experience

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related to your background, education etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - They shortlisted candidates on the basis of marks obtained in Masters(PG).

I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself and job profile related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be smart and confident

I applied via Campus Placement and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding power system and some tricky technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and don't lie if you don't know the answer of the question
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TP Central Odisha Distribution Interview FAQs

How many rounds are there in TP Central Odisha Distribution Customer Service Representative interview?
TP Central Odisha Distribution interview process usually has 1 rounds. The most common rounds in the TP Central Odisha Distribution interview process are Technical.
What are the top questions asked in TP Central Odisha Distribution Customer Service Representative interview?

Some of the top questions asked at the TP Central Odisha Distribution Customer Service Representative interview -

  1. Can you go to rural places and speak to customer...read more
  2. How you can handle consumer...read more

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TP Central Odisha Distribution Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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