Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Titan Company Team. If you also belong to the team, you can get access from here

Titan Company Verified Tick

Compare button icon Compare button icon Compare
4.3

based on 2.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Titan Company Customer Service Associate Interview Questions and Answers

Updated 11 Mar 2025

Titan Company Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Enthusiastic customer service professional with a passion for helping others and a strong background in communication and problem-solving.

    • Background: I have over three years of experience in customer service roles, where I developed strong communication skills.

    • Skills: Proficient in handling customer inquiries and resolving issues efficiently, as demonstrated in my previous role at XYZ Company.

    • Approach: I believe in act...

    • Answered by AI
    Add your answer
  • Q2. What are the internal KPIs, and how has your overall experience in the retail industry been?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - An excellent brand that provides numerous learning opportunities.

Top trending discussions

View All
Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Titan Company?
Ask anonymously on communities.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Malabar Gold and Diamonds user image Anonymous

posted on 21 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. My self about personal & professional details
  • Ans. Give all details basically My self questions
    • Answered Anonymously
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Basically Salary will be Discussed
  • Ans. Salary structure is extremely complex, first work on it then only accept the same
    • Answered Anonymously
    Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Will ask about previous work experience
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. He will review all rounds an ask
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, an before accepting salary kindly think twice, since HR will trap you in complex salary structure, which will result final you will get low salary

Customer Service Associate Interview Questions & Answers

Reliance Jewels user image Anonymous

posted on 30 Aug 2021

Interview Questionnaire 

3 Questions

  • Q1. Self intro
  • Ans. I started with my name, education, previous experience,.
    • Answered by Mohammed Azeem ahmed
    View 1 more answer
  • Q2. Product knowledge
    • Add your answer
  • Q3. How to interact with customers
  • Ans. 

    Interacting with customers involves active listening, empathy, clear communication, and problem-solving skills.

    • Listen actively to understand customer needs and concerns

    • Show empathy and understanding towards customers' situations

    • Communicate clearly and effectively, using appropriate language and tone

    • Provide prompt and accurate information or assistance

    • Resolve customer issues or complaints efficiently

    • Offer additional hel...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with formal,well groomed,search about the company in google to get the information about the company.

Senior Associate Interview Questions & Answers

GRT Jewellers user image Anonymous

posted on 19 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Solar plant daily routine Activity questions
    • Add your answer
  • Q2. Maganatic balance test
    • Add your answer
  • Q3. Insulation resistance test
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. No question asked daily routine brief
    • Add your answer
  • Q2. Good good good
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard

Senior Associate Interview Questions & Answers

Senco Gold user image narender kumar

posted on 7 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introducing your self
    • Add your answer

Sales Executive Interview Questions & Answers

GRT Jewellers user image Subhasmita Mishra

posted on 7 Jul 2017

I was interviewed before Jul 2016.

Interview Preparation Tips

Round: Test
Experience: In that question paper they ask about general knowledge, mathematics and about politics also.
Tips: No tips
Duration: 1 hour 15 minutes
Total Questions: 30

Round: Resume Shortlist
Experience: They select out of 85 - 30.
Then they take interview for this 30 people.
Out of 30 they select 16 for giving job.
Tips: No tips

Sales Executive Interview Questions & Answers

Malabar Gold and Diamonds user image Anonymous

posted on 20 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What about your self, your qualification, your last working experiences, your negative place
    • Add your answer

Interview Preparation Tips

Topics to prepare for Malabar Gold and Diamonds Sales Executive interview:
  • B.com computer
Interview preparation tips for other job seekers - Sales executive in malabar gold and diamonds, working at Hyderabad

Sales Executive Interview Questions & Answers

Malabar Gold and Diamonds user image Anonymous

posted on 29 Dec 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is best colour of diamond
  • Ans. 

    The best color of a diamond is subjective and depends on personal preference.

    • The best color of a diamond is often considered to be colorless or near colorless.

    • Colorless diamonds are highly valued for their brilliance and sparkle.

    • However, some people prefer diamonds with a hint of color, such as fancy colored diamonds.

    • Fancy colored diamonds come in a variety of colors, including yellow, pink, blue, and green.

    • The value o...

    • Answered by AI
    View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Sales Executive Interview Questions & Answers

Kalyan Jewellers user image prashant kumar singh

posted on 25 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Question About Jewellery
    • View 7 more answers
  • Q2. Question Basic information
    • Add your answer
  • Q3. What about Gold, Diamond and Platinum
  • Ans. 

    Gold, Diamond and Platinum are precious metals and stones used in jewelry and investment.

    • Gold is a popular investment option and is also used in jewelry making.

    • Diamonds are highly valued for their rarity and are commonly used in engagement rings.

    • Platinum is a durable and rare metal used in high-end jewelry and also in the automotive industry.

    • All three are considered luxury items and are often associated with wealth and

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - if you think about for interview Please read company basic Part.

Sales Executive Interview Questions & Answers

Kalyan Jewellers user image Anonymous

posted on 12 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and skills
    • Add your answer
  • Q2. About your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take updated resume and also prepare for interview introduction skills with jewellery knowledge
More about working at Titan Company

Titan Company Interview FAQs

How many rounds are there in Titan Company Customer Service Associate interview?
Titan Company interview process usually has 1 rounds. The most common rounds in the Titan Company interview process are One-on-one Round.

Tell us how to improve this page.

Titan Company Interviews By Designations

Interview Questions for Popular Designations

Titan Company Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Senco Gold Interview Questions
4.5
 • 558 Interviews
Vishal Mega Mart Interview Questions
3.7
 • 158 Interviews
V-Mart Interview Questions
4.1
 • 146 Interviews
Reliance Digital Interview Questions
4.1
 • 119 Interviews
Shoppers Stop Interview Questions
4.1
 • 112 Interviews
Decathlon Interview Questions
3.9
 • 101 Interviews
Trent Interview Questions
4.0
 • 76 Interviews
Malabar Gold and Diamonds Interview Questions
4.1
 • 73 Interviews
Tanishq Interview Questions
4.4
 • 71 Interviews
V2 Retail Interview Questions
3.4
 • 58 Interviews
View all

Fast track your campus placements

Indian Institute of Technology (IIT), Chennai Placement Questions
4 Interviews
Birla Institute of Technology (BIT), Ranchi Placement Questions
1 Interview
Centre for Development of Advanced Computing (CDAC) Placement Questions
1 Interview
Pondicherry University Placement Questions
1 Interview
Indian Institute of Management (IIM), Lucknow Placement Questions
1 Interview
SRM university (SRMU) Placement Questions
1 Interview
Madras Institute of Technology, Chennai Placement Questions
1 Interview
View all

Titan Company Customer Service Associate Reviews and Ratings

based on 7 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.8

Salary

4.5

Job security

4.8

Company culture

4.7

Promotions

4.8

Work satisfaction

Explore 7 Reviews and Ratings
Titan Company Salaries in India
Retail Sales Officer
236 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Sales Executive
214 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Deputy Manager
206 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Area Business Manager
205 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Engineer
188 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Titan Company with

PC Jewellers

3.9
Compare

Malabar Gold and Diamonds

4.1
Compare

Kalyan Jewellers

4.6
Compare

Tanishq

4.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview