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Interacting with customers involves active listening, empathy, clear communication, and problem-solving skills.
Listen actively to understand customer needs and concerns
Show empathy and understanding towards customers' situations
Communicate clearly and effectively, using appropriate language and tone
Provide prompt and accurate information or assistance
Resolve customer issues or complaints efficiently
Offer additional hel...
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I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
posted on 22 Aug 2019
I was interviewed in Aug 2019.
I am a dedicated and friendly individual with a passion for helping others and providing excellent customer service.
I have a background in retail and hospitality, where I honed my customer service skills.
I am a good listener and problem-solver, always striving to find the best solution for the customer.
I am a team player and enjoy working in a fast-paced environment.
I am fluent in multiple languages, which helps me com...
posted on 21 Sep 2022
I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.
I applied via Company Website and was interviewed in Aug 2024. There were 3 interview rounds.
My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.
I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.
I have experience in consulting, where I worked on projects related to financial analysis and strategy development.
My resume highlights my expertise in financial modeling, data analysis, and client relat...
I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.
Reputation for innovation in the financial industry
Strong company culture focused on employee development and diversity
Opportunities for career growth and advancement within the company
I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.
Implemented data management systems to organize and store project data efficiently
Utilized analytics tools to analyze project performance and identify areas for improvement
Generated reports and dashboards to track key metrics and communicate findings to stakeholders
Used data insights to make informed deci
I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.
Utilized data visualization tools to present key findings to stakeholders
Conducted regression analysis to predict future outcomes based on historical data
Collaborated with cross-functional teams to gather and analyze data from multiple sources
I always approach disagreements with a focus on finding common ground and maintaining open communication.
Listen actively to understand the boss's perspective
Express my own perspective calmly and respectfully
Seek a compromise or solution that benefits both parties
Follow up to ensure the issue is fully resolved
I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.
Understand the goals and priorities of each team to tailor requirements accordingly
Build relationships with key stakeholders to gain buy-in and support
Communicate clearly and regularly to ensure alignment and address any concerns
Collaborate with cross-functional teams to ensure al
To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.
Sort the horses based on their performance or rankings
Select the top 3 horses from the sorted list
Consider factors like speed, endurance, and previous race results
I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.
Actively listen to all parties involved in the conflict
Seek to understand the root cause of the conflict
Encourage open communication and dialogue
Find a mutually beneficial solution that addresses the concerns of all parties
Mediate if necessary to facilitate resolution
I prioritize tasks, set boundaries, delegate when necessary, and make time for self-care.
Prioritize tasks based on deadlines and importance
Set boundaries by establishing work hours and sticking to them
Delegate tasks to team members when overwhelmed
Schedule time for self-care activities like exercise, hobbies, and relaxation
Communicate with supervisors and colleagues about workload and availability
The 3 pillars of data management are data quality, data governance, and data security.
Data quality ensures that data is accurate, complete, and reliable.
Data governance involves establishing policies and procedures for managing data assets.
Data security focuses on protecting data from unauthorized access or breaches.
I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.
Actively listen to my manager's perspective and concerns
Seek common ground and areas of agreement
Propose solutions collaboratively, considering both perspectives
Maintain professionalism and respect throughout the discussion
Seek feedback and learn from the experience to prevent future conflicts
posted on 12 Feb 2024
I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.
Useful understand for problem solving ability. Analysis & mathematical data
Is a method of group discussions in a small or big ideas & information collect all solution get good.
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
Amex, also known as American Express, is a multinational financial services corporation known for its credit card services.
American Express is commonly referred to as Amex.
It is a multinational financial services corporation.
Amex is known for its credit card services and rewards programs.
The company was founded in 1850 and is headquartered in New York City.
American Express cards are widely accepted worldwide.
American Express makes money primarily through fees charged to merchants and cardholders, as well as interest on outstanding balances.
Merchant discount fees charged to businesses for accepting Amex cards
Annual fees and interest charges on cardholders' balances
Foreign exchange fees for international transactions
Lending and investment services
Partnerships with other companies for co-branded cards
The standard size for gold chains and rings varies depending on the design and style.
Gold chains come in various lengths ranging from 16 inches to 24 inches.
Gold rings have different sizes based on the circumference of the finger.
The most common ring sizes for women are between 5 and 7, while for men, it's between 8 and 10.
Some jewelers offer custom sizing for both chains and rings.
Diamond 22ct weight is a measure of the weight of a diamond.
22ct weight refers to the carat weight of a diamond
Carat weight is one of the 4Cs used to grade diamonds
A 22ct diamond is a very large and valuable diamond
Mathematics calculation
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posted on 14 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
based on 46 reviews
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Customer Service Associate
107
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| ₹0 L/yr - ₹0 L/yr |
Sales Executive
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Floor Manager
55
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Store Manager
52
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Store Incharge
44
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