Titan Company Retail Sales Officer Interview Questions, Process, and Tips

Q1. Self introduction
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Q2. Family and experience
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Q1. Introducing knowledge
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Q2. Experience and how to handle
Ans. 
I have 3 years of experience in retail sales. I handle customer inquiries, process transactions, and meet sales targets.
• Highlight specific achievements in previous retail sales roles

• Discuss how you handle difficult customers and resolve conflicts

• Explain your approach to meeting and exceeding sales targets

• Mention any training or certifications related to retail sales
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Q1. What knowledge do you have about the product?
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I have extensive knowledge about the products we sell, including features, benefits, and usage.
• Familiar with the specifications and details of each product

• Understand the benefits and advantages of using our products

• Able to explain how each product can meet the customer's needs

• Knowledgeable about any promotions or discounts on the products

• Trained on how to demonstrate and showcase the products to customers
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Q2. What do you know about your market competitors' policies?
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I am aware of our market competitors' policies regarding pricing, promotions, and customer service.
• Competitor A offers price matching guarantee to beat any lower price by 5%

• Competitor B has a loyalty program offering exclusive discounts and rewards

• Competitor C focuses on providing exceptional customer service with 24/7 support
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Q1. Fast fall self Introduction 2nd work experience 3rd whoy joining in your company
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Q2. Team Discussion Salary discussion
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Q3. Joining date discussion
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Multiple choise questions

Q1. What is KPI in Retail
Ans. 
KPI in Retail stands for Key Performance Indicator, which are measurable values that demonstrate how effectively a company is achieving key business objectives.
• KPIs help retailers track and measure their performance against goals and targets

• Examples of KPIs in Retail include sales revenue, customer satisfaction, inventory turnover, and conversion rates

• KPIs can vary depending on the specific goals and objectives of the
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Q2. What is upselling and cross selling
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Upselling is persuading a customer to buy a more expensive item, while cross-selling is selling related or complementary products.
• Upselling involves convincing a customer to purchase a higher-end product or upgrade, increasing the total sale value.

• Cross-selling is offering additional products that complement or enhance the original purchase, leading to a larger overall purchase.

• Example of upselling: Suggesting a custom...read more
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Q3. Product knowledg
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Q1. Why you want to join Titan
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Q2. What is The reason for leaving Fabindia
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