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Titan Company Retail Sales Officer Interview Questions, Process, and Tips

Updated 18 Feb 2025

Top Titan Company Retail Sales Officer Interview Questions and Answers

Titan Company Retail Sales Officer Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Family and experience
Round 2 - Abm 

(2 Questions)

  • Q1. Introducing knowledge
  • Q2. Experience and how to handle
  • Ans. 

    I have 3 years of experience in retail sales. I handle customer inquiries, process transactions, and meet sales targets.

    • Highlight specific achievements in previous retail sales roles

    • Discuss how you handle difficult customers and resolve conflicts

    • Explain your approach to meeting and exceeding sales targets

    • Mention any training or certifications related to retail sales

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What knowledge do you have about the product?
  • Ans. 

    I have extensive knowledge about the products we sell, including features, benefits, and usage.

    • Familiar with the specifications and details of each product

    • Understand the benefits and advantages of using our products

    • Able to explain how each product can meet the customer's needs

    • Knowledgeable about any promotions or discounts on the products

    • Trained on how to demonstrate and showcase the products to customers

  • Answered by AI
  • Q2. What do you know about your market competitors' policies?
  • Ans. 

    I am aware of our market competitors' policies regarding pricing, promotions, and customer service.

    • Competitor A offers price matching guarantee to beat any lower price by 5%

    • Competitor B has a loyalty program offering exclusive discounts and rewards

    • Competitor C focuses on providing exceptional customer service with 24/7 support

  • Answered by AI

Retail Sales Officer Interview Questions Asked at Other Companies

asked in Tanishq
Q1. HOW WILL YOU SATISFY THE CUSTOMER AND AND INCRESE THE GRAPH OF TH ... read more
asked in Tanishq
Q2. What you know about jewellery And Calculation difference between ... read more
asked in Tanishq
Q3. Diamond 4c How to convince Customer to Ghs and high Making Charge ... read more
Q4. What is national stock exchange and Bombay stock exchange
Q5. How to show the product to the customer so that he understands it ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Fast fall self Introduction 2nd work experience 3rd whoy joining in your company
  • Q2. Team Discussion Salary discussion
  • Q3. Joining date discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work experience and case handling and opportunities management
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Multiple choise questions

Round 2 - One-on-one 

(3 Questions)

  • Q1. What is KPI in Retail
  • Ans. 

    KPI in Retail stands for Key Performance Indicator, which are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs help retailers track and measure their performance against goals and targets

    • Examples of KPIs in Retail include sales revenue, customer satisfaction, inventory turnover, and conversion rates

    • KPIs can vary depending on the specific goals and objectives of the

  • Answered by AI
  • Q2. What is upselling and cross selling
  • Ans. 

    Upselling is persuading a customer to buy a more expensive item, while cross-selling is selling related or complementary products.

    • Upselling involves convincing a customer to purchase a higher-end product or upgrade, increasing the total sale value.

    • Cross-selling is offering additional products that complement or enhance the original purchase, leading to a larger overall purchase.

    • Example of upselling: Suggesting a custom...

  • Answered by AI
  • Q3. Product knowledg
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you want to join Titan
  • Q2. What is The reason for leaving Fabindia

Titan Company interview questions for designations

 Retail Sales Executive

 (2)

 Retail Officer

 (1)

 Sales Officer

 (1)

 Retail Store Manager

 (1)

 Sales Officer - RSO

 (1)

 Sales Head

 (2)

 Sales Promoter

 (1)

 Sales & Marketing

 (1)

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Business related

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. HOW WILL YOU SATISFY THE CUSTOMER AND AND INCRESE THE GRAPH OF THE SCALES OF THE STORE ? I REPLIED THAT FIRST OF ALL I WILL TRY THE QUERY OF CUSTOMER AFTER THAT I GIVE THE PRODUCT REQUIRED HIM/HER . ...
  • Ans. 

    By addressing customer queries and providing personalized experiences, I aim to increase store sales.

    • Listen to customer needs and preferences

    • Offer personalized recommendations and solutions

    • Provide excellent customer service

    • Create a welcoming and comfortable shopping environment

    • Regularly update and promote store products and promotions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I WANT THAT ONE QUESTION ASK THE EMPLOYEE THAT HOW CAN CHANGE THE CURRENT SITUATION .IF I DO NOT DELIVER THIS POST OF YOU . WHAT WILL YOU DOING
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good experience in Tanishq...1st this more valuable place which you got more respect by the customer and company also.Tanishq is Tata product and this the 1st jewellery brand in India...The rules and regulations are very good...you can earn more types of insensitive and you also got good salary package...
Thanking you..
#shivam
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Gold and diamond question
  • Q2. Precious stone and workmanship of glass Kundan
  • Ans. 

    Kundan is a traditional Indian jewelry technique involving setting precious stones in gold foil, while glass Kundan uses glass instead of precious stones.

    • Kundan jewelry is known for its intricate designs and use of high-quality materials.

    • Glass Kundan is a more affordable alternative to traditional Kundan jewelry.

    • Both types of Kundan jewelry require skilled craftsmanship to create stunning pieces.

    • Examples of Kundan jewe...

  • Answered by AI
  • Q3. Calculation of gold purity karatage
  • Ans. 

    Gold purity karatage is calculated by dividing the weight of pure gold in a piece of jewelry by the total weight of the piece and multiplying by 24.

    • Determine the weight of pure gold in the jewelry piece

    • Determine the total weight of the jewelry piece

    • Divide the weight of pure gold by the total weight and multiply by 24 to get the karatage

    • For example, if a piece of jewelry contains 5 grams of pure gold and weighs 10 grams...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Have a jewellery Experience and monthly scheme opening experience?
Round 3 - Aptitude Test 

Many questions about gold and diamond jewellery like melting temperature diamonds 4c's and many more

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Interviewer ask past job related question and knowledge of jwellery
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Titan Company Interview FAQs

How many rounds are there in Titan Company Retail Sales Officer interview?
Titan Company interview process usually has 1-2 rounds. The most common rounds in the Titan Company interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Titan Company Retail Sales Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Titan Company. The most common topics and skills that interviewers at Titan Company expect are Retail Sales, Jewellery, Counter Sales, Showroom Sales and Luxury.
What are the top questions asked in Titan Company Retail Sales Officer interview?

Some of the top questions asked at the Titan Company Retail Sales Officer interview -

  1. What do you know about your market competitors' polici...read more
  2. What is upselling and cross sell...read more
  3. What is KPI in Ret...read more

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Titan Company Retail Sales Officer Interview Process

based on 8 interviews

Interview experience

4.9
  
Excellent
View more

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Titan Company Retail Sales Officer Salary
based on 238 salaries
₹1.1 L/yr - ₹6.8 L/yr
7% more than the average Retail Sales Officer Salary in India
View more details

Titan Company Retail Sales Officer Reviews and Ratings

based on 111 reviews

4.3/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

4.2

Salary

4.0

Job security

4.1

Company culture

3.8

Promotions

4.0

Work satisfaction

Explore 111 Reviews and Ratings
Retail Sales Officer (Offroll)

Visakhapatnam,

Chennai

+1

1-3 Yrs

₹ 2-3.75 LPA

Retail Sales Officer

Pune

2-7 Yrs

₹ 3-6 LPA

Retail Sales Officer(Tanishq)

Navi Mumbai,

Mumbai

1-5 Yrs

₹ 2-5 LPA

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