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Thomas Cook

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3.7

based on 754 Reviews

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Thomas Cook Customer Relation Executive Interview Questions and Answers for Experienced

Updated 9 Jul 2022

Thomas Cook Customer Relation Executive Interview Experiences for Experienced

1 interview found

Customer Relation Executive Interview Questions & Answers

user image

posted on 9 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only personal introduction thats it, no skills required for joining this company. Even they take undergraduates also like first or second year pass outs. This is because company is not in good condition an...
    • Add your answer
  • Q2. Only personal introduction thats it, basically they are judging your speaking skills.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Thomas Cook Customer Relation Executive interview:
  • Personal introduction
Interview preparation tips for other job seekers - If you are graduates than go for other company because in this company there are many reasons for not joining:
Salary for freshers 15-17k
For experienced 20-22k
12 hours shifts
Night shift is compulsory
No career growth
No learning
Only cash counting work thats it, and no one count this experience when you switch.

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Assistant Manager Interview Questions & Answers

SOTC Travel Limited user image Anonymous

posted on 25 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
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Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management.

    • I have over 5 years of experience in leadership roles, including 2 years as a supervisor at my previous company.

    • I have a proven track record of successfully managing teams and achieving targets.

    • I am skilled in problem-solving, decision-making, and conflict resolution.

    • I have excellent communication and interpersonal skills, which...

    • Answered by AI
    Add your answer
  • Q2. Where do you see yourself 5 years from now
  • Ans. 

    In 5 years, I see myself as a successful Assistant Manager, leading a team and contributing to the growth of the company.

    • Leading a team of motivated individuals

    • Implementing strategies to improve efficiency and productivity

    • Contributing to the growth and success of the company

    • Continuing to develop my leadership and management skills

    • Building strong relationships with colleagues and stakeholders

    • Answered by AI
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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and focus on answering all questions with honesty

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Sayyed Sajju

posted on 20 Aug 2017

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Family ,occupation,motivation & experience
    • Add your answer

Interview Preparation Tips

Round: HR
Experience: Done

Round: HR Interview
Experience: Done

Round: Branch manager
Experience: Done

Skills: Sales, Client Pitch Presentation

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 3 Dec 2020

I applied via Campus Placement and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's pretty simple to crack the interview of mahindra holidays, just be prepared with some basic knowledge of sales if your fresher and if your experienced then they will ask you about your past experience

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 10 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Crucial quality of a sales person?
  • Ans. 

    The crucial quality of a sales person is effective communication skills.

    • Effective communication skills are essential for building rapport with clients and understanding their needs.

    • A sales person should be able to clearly articulate the benefits and features of a product or service.

    • Active listening is important to understand customer concerns and address them effectively.

    • Negotiation and persuasion skills are crucial fo...

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  • Q2. Difference between sales and marketing?
  • Ans. 

    Sales is the process of selling products or services while marketing is the process of creating awareness and interest in those products or services.

    • Sales involves direct interaction with customers while marketing involves indirect communication through advertising, promotions, etc.

    • Sales focuses on closing deals and generating revenue while marketing focuses on building brand image and customer loyalty.

    • Sales is a short...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - More than answers... they need you to be confident while talking

Sales Executive Interview Questions & Answers

Yatra user image Anonymous

posted on 1 Mar 2022

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
    • Add your answer
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

Sales Executive Interview Questions & Answers

SOTC Travel Limited user image Disha Rana

posted on 4 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. BGC Questions and location preference
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Regarding to past experiences
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Knowledge test and working assurity
    • Add your answer

Interview Preparation Tips

Topics to prepare for SOTC Travel Limited Sales Executive interview:
  • BGC Check
  • Knowledge regarding to the job r

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 17 Nov 2022

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about convincing a customer
  • Ans. 

    Convincing a customer requires understanding their needs and providing a solution that meets those needs.

    • Listen actively to the customer's concerns and needs

    • Provide relevant information and benefits of the product/service

    • Address any objections or hesitations the customer may have

    • Offer a solution that meets the customer's needs and budget

    • Follow up with the customer to ensure satisfaction and address any further concerns

    • Answered by AI
    Add your answer
  • Q2. Then relationshipanagement
    • Add your answer
  • Q3. Personal details and work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good if you a passion for sales and relationship management

Sales Executive Interview Questions & Answers

Mahindra Holidays & Resorts user image Anonymous

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. About yourself and experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience, just general questions, easy to clear the interview

Assistant Manager Interview Questions & Answers

MakeMyTrip user image Anonymous

posted on 5 Sep 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Career graph, salary expectations, skills
    • Add your answer
Round 2 - Aptitude Test 

A lengthy assignment was shared by the HR

Round 3 - One-on-one 

(1 Question)

  • Q1. Career graph, salary expectations, random questions from personal life.
    • Add your answer
More about working at Thomas Cook

Thomas Cook Interview FAQs

How many rounds are there in Thomas Cook Customer Relation Executive interview for experienced candidates?
Thomas Cook interview process for experienced candidates usually has 1 rounds. The most common rounds in the Thomas Cook interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Thomas Cook Customer Relation Executive interview for experienced candidates?

Some of the top questions asked at the Thomas Cook Customer Relation Executive interview for experienced candidates -

  1. Only personal introduction thats it, no skills required for joining this compan...read more
  2. Only personal introduction thats it, basically they are judging your speaking s...read more

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Thomas Cook Customer Relation Executive Salary
based on 142 salaries
₹1.6 L/yr - ₹3.8 L/yr
8% more than the average Customer Relation Executive Salary in India
View more details

Thomas Cook Customer Relation Executive Reviews and Ratings

based on 27 reviews

3.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.8

Salary

3.0

Job security

3.2

Company culture

2.6

Promotions

3.1

Work satisfaction

Explore 27 Reviews and Ratings
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