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Thomas Cook Customer Relation Executive Interview Questions and Answers

Updated 9 Jul 2022

Thomas Cook Customer Relation Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only personal introduction thats it, no skills required for joining this company. Even they take undergraduates also like first or second year pass outs. This is because company is not in good condition an...
  • Q2. Only personal introduction thats it, basically they are judging your speaking skills.

Interview Preparation Tips

Topics to prepare for Thomas Cook Customer Relation Executive interview:
  • Personal introduction
Interview preparation tips for other job seekers - If you are graduates than go for other company because in this company there are many reasons for not joining:
Salary for freshers 15-17k
For experienced 20-22k
12 hours shifts
Night shift is compulsory
No career growth
No learning
Only cash counting work thats it, and no one count this experience when you switch.

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Case Study 
Round 2 - Aptitude Test 
Round 3 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.
  • Q3. Technical work or manual , which is important?
  • Ans. 

    Both technical work and manual work are important depending on the situation.

    • Technical work is important for precision and accuracy.

    • Manual work is important for physical labor and hands-on experience.

    • Both types of work can complement each other in certain tasks.

    • For example, a carpenter may use technical skills to design a piece of furniture and then use manual skills to build it.

    • Ultimately, the importance of each type ...

  • Answered by AI
  • Q4. What about your success ?
Round 4 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve skills with best knowledge.

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was basic . Every mentor is good and helpful. If anyone wanna enhance his skills of presentation, content making , and want Know about best places for travel then chis is good experience. In Chis gets time limit what's so good thing I liked it's makes people punctual and dedicated regarding their works

I applied via LinkedIn and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. How as an HR you can help our company grow?

Interview Preparation Tips

Interview preparation tips for other job seekers - I would recommend you all to go for it ! Even if you think you are not eligible for the internship don't let your thoughts demotivate you..
Leave the decision to the ones that are hiring you

I applied via Walk-in and was interviewed in May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

To making a assignment for development and new idea's who was Bild our company.

Round 3 - Technical 

(1 Question)

  • Q1. Share some technical situation and told to given the salution.
Round 4 - One-on-one 

(1 Question)

  • Q1. Asking more thoughts about marketing and social platform...
Round 5 - Group Discussion 

In this round given the same situation for all candidates and see how to solved condition for easyway.

Interview Preparation Tips

Interview preparation tips for other job seekers - * be confidential
* Share your experiences
* Never give up
* Be friendly for others and helped others

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and mention what you have done and why you are better than the other candidates

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. It was all about the educational background

Interview Preparation Tips

Interview preparation tips for other job seekers - Go confident and be confident about yourself.

I applied via Campus Placement and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Situations where you handled a problem
  • Q2. Last place visited and any memory made out of there
  • Ans. 

    I visited Paris last year and the Eiffel Tower was breathtaking!

    • Visited Paris in 2020

    • Saw the Eiffel Tower and was amazed by its beauty

    • Explored the city's rich culture and history

  • Answered by AI
  • Q3. Tell me something about yourself apart from cv

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience’ everyone is so cooperative here, got wonderful insights about the working environment
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have 5 years of experience in retail management, including overseeing a team of 15 employees.

    • Managed a team of 15 employees in a retail setting

    • Implemented sales strategies to increase revenue

    • Responsible for inventory management and ordering supplies

    • Handled customer complaints and resolved issues effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication and destination knowledge will help you to clear the interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer service according to you?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing timely and accurate information about products or services.

    • Customer service also involves resolving customer issues and complaints effectively.

    • Building strong relationships with customers to ensure satisfaction and l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for a growth job then I would recommend to work as an BLS International family members, it helps you in variety ways of growing the work culture, friends zone, working environment, all the leaders were frankly and leading with professionally with lots of help from scratch... I really can't thank enough neither I could not take an opportunity to say goodbye to near and dear one's Thank you BLS international family members for molding me and making me for who I am today

Thomas Cook Interview FAQs

How many rounds are there in Thomas Cook Customer Relation Executive interview?
Thomas Cook interview process usually has 1 rounds. The most common rounds in the Thomas Cook interview process are One-on-one Round.
What are the top questions asked in Thomas Cook Customer Relation Executive interview?

Some of the top questions asked at the Thomas Cook Customer Relation Executive interview -

  1. Only personal introduction thats it, no skills required for joining this compan...read more
  2. Only personal introduction thats it, basically they are judging your speaking s...read more

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Thomas Cook Customer Relation Executive Salary
based on 142 salaries
₹1.6 L/yr - ₹3.8 L/yr
8% more than the average Customer Relation Executive Salary in India
View more details

Thomas Cook Customer Relation Executive Reviews and Ratings

based on 27 reviews

3.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.8

Salary

3.0

Job security

3.2

Company culture

2.6

Promotions

3.1

Work satisfaction

Explore 27 Reviews and Ratings
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