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Thomas Cook Customer Relation Executive Interview Questions and Answers

Updated 9 Jul 2022

Thomas Cook Customer Relation Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Only personal introduction thats it, no skills required for joining this company. Even they take undergraduates also like first or second year pass outs. This is because company is not in good condition an...
  • Q2. Only personal introduction thats it, basically they are judging your speaking skills.

Interview Preparation Tips

Topics to prepare for Thomas Cook Customer Relation Executive interview:
  • Personal introduction
Interview preparation tips for other job seekers - If you are graduates than go for other company because in this company there are many reasons for not joining:
Salary for freshers 15-17k
For experienced 20-22k
12 hours shifts
Night shift is compulsory
No career growth
No learning
Only cash counting work thats it, and no one count this experience when you switch.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer service according to you?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing timely and accurate information about products or services.

    • Customer service also involves resolving customer issues and complaints effectively.

    • Building strong relationships with customers to ensure satisfaction and l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for a growth job then I would recommend to work as an BLS International family members, it helps you in variety ways of growing the work culture, friends zone, working environment, all the leaders were frankly and leading with professionally with lots of help from scratch... I really can't thank enough neither I could not take an opportunity to say goodbye to near and dear one's Thank you BLS international family members for molding me and making me for who I am today
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have 5 years of experience in retail management, including overseeing a team of 15 employees.

    • Managed a team of 15 employees in a retail setting

    • Implemented sales strategies to increase revenue

    • Responsible for inventory management and ordering supplies

    • Handled customer complaints and resolved issues effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication and destination knowledge will help you to clear the interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Not that tough but you need to have knowledge of current affairs what is happening around in india and in world

Round 3 - Interview 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why we should hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident first think then speak . The interviewer was very humble and kind no pressure easy to crack .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready and well prepared
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

I appeared for an interview in Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Hahahshshhssjjsisiskjsnsnsbzb
  • Q2. Jsjsjsjsjjsjsnsnsnsnsnsnbs
  • Q3. Shbjshsnsnsbsbzbzbbsbsbshs

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi bi hsand btbbsb Bsnssbtstbtzbzbtbzzttbzztb
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Account and Audit provision

Interview Preparation Tips

Interview preparation tips for other job seekers - General Logic and English grammer they also check your account and audit provision
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Introduction of the candidate
Round 3 - One-on-one 

(1 Question)

  • Q1. There were no 3rd round

I applied via Walk-in and was interviewed in May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

To making a assignment for development and new idea's who was Bild our company.

Round 3 - Technical 

(1 Question)

  • Q1. Share some technical situation and told to given the salution.
Round 4 - One-on-one 

(1 Question)

  • Q1. Asking more thoughts about marketing and social platform...
Round 5 - Group Discussion 

In this round given the same situation for all candidates and see how to solved condition for easyway.

Interview Preparation Tips

Interview preparation tips for other job seekers - * be confidential
* Share your experiences
* Never give up
* Be friendly for others and helped others

Thomas Cook Interview FAQs

How many rounds are there in Thomas Cook Customer Relation Executive interview?
Thomas Cook interview process usually has 1 rounds. The most common rounds in the Thomas Cook interview process are One-on-one Round.
What are the top questions asked in Thomas Cook Customer Relation Executive interview?

Some of the top questions asked at the Thomas Cook Customer Relation Executive interview -

  1. Only personal introduction thats it, no skills required for joining this compan...read more
  2. Only personal introduction thats it, basically they are judging your speaking s...read more

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Thomas Cook Customer Relation Executive Salary
based on 142 salaries
₹1.6 L/yr - ₹3.8 L/yr
8% more than the average Customer Relation Executive Salary in India
View more details

Thomas Cook Customer Relation Executive Reviews and Ratings

based on 27 reviews

3.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.8

Salary

3.0

Job security

3.2

Company culture

2.6

Promotions

3.1

Work satisfaction

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