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The Indian Hotels Company Guest Service Officer Interview Questions and Answers for Freshers

Updated 9 May 2017

The Indian Hotels Company Guest Service Officer Interview Experiences for Freshers

1 interview found

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Personal Interview
Experience: At Taj Palace Hotel my interview with HOD of Front Office and Human Reource Manager had happened where questions based on my resume were asked and why I left my previous organization was asked.
Tips: No questions were asked for my future goals.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Salary expectations
  • Ans. Whatever the expectations you have they will give you a normal salary
  • Answered Anonymously
  • Q3. Why do you want to join Hyatt why are you leaving your current property
  • Ans. Give a good example with honesty the hr department is ready to give you an opportunity
  • Answered Anonymously
Round 3 - Head of the department 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about Hyatt
  • Ans. You must have basic knowledge about this brand
  • Answered Anonymously
  • Q3. Front office related questions
Round 4 - Behavioral 

(1 Question)

  • Q1. What do you know about Hyatt and why you want to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent and smile

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

  • Answered by AI
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They asked about pnl food cost ,team handling, code of conduct,team manegement

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level should be tremendous, you should aware about what you did in past carrier

I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to control about food wastage.
  • Ans. Recycling and repeatedly taking orders
  • Answered Anonymously
  • Q2. How to handle your team, if found mistake
  • Ans. 

    To handle a team's mistakes, a restaurant manager should address the issue promptly, provide constructive feedback, offer support and training, and implement measures to prevent future errors.

    • Address the mistake promptly and privately

    • Provide constructive feedback and guidance

    • Offer support and additional training if necessary

    • Implement measures to prevent future errors

    • Maintain open communication and encourage a learning

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If found that food was going to wastage, do one thing, trying to moving out and tell whoever taking order from guests suggest those particulars.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introducing yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical question kpi, situation base

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Hr policy all
  • Q2. Pf and esic policy
  • Q3. About my recent job profiles
  • Q4. About my current destination

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly take my interview

The Indian Hotels Company Interview FAQs

How to prepare for The Indian Hotels Company Guest Service Officer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Indian Hotels Company. The most common topics and skills that interviewers at The Indian Hotels Company expect are Guest Service, Beverage, Food and Liquor.

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The Indian Hotels Company Guest Service Officer Reviews and Ratings

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5.0/5

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4.0

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5.0

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5.0

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