Technosoft Consultancy Solutions Non Voice Customer Support Executive Interview Questions and Answers

Q1. Self Introduction
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Q2. Speak any topic for 2 min
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Amcat Exam should be minimum 3 subjects

Q1. About the Job Info and details
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Q2. Work process are you ok with that
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Q1. Bio information
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Q2. Why u choose hexaware
Ans. 
I chose Hexaware because of its reputation for providing excellent training and growth opportunities.
• Hexaware has a strong reputation in the industry for providing excellent training programs

• I believe that Hexaware offers great growth opportunities for career advancement

• I was impressed by the positive reviews and feedback from current employees about working at Hexaware
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Give one topic and ask to talk about it for 1 minute

Q1. What is meschina learning
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Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.
• Meschina learning uses historical data to make predictions about future outcomes.

• It is a subset of machine learning that focuses on pattern recognition and predictive modeling.

• Examples include regression analysis, decision trees, and neural networks.
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Q2. What is artificial intelligence
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Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.
• AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

• Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...read more
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Q3. Why are you choices bpo
Ans. 
I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.
• Opportunities for career advancement

• Dynamic work environment

• Chance to improve communication skills
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Q4. What is fear in your clg life
Ans. 
Fear in my college life was the pressure to perform well in exams and assignments.
• Fear of failing exams and assignments

• Fear of not meeting expectations of teachers and parents

• Fear of not getting a good job after graduation
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Q5. While your work in BPO, And you will get a job in IT. Which role you choose
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I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO
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Q1. Tell about yourself
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Q2. Tell about your native place
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Q3. What is your achievement?
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Q1. Self introduction
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Q2. Coustomer support
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Q1. Basically they were checking the communication by talking random topic.
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Q2. Package discussion
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Q1. Tell me about yourself
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Q1. Why should we hire you
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Aptitude test are exams that measures persons skills, abilities, and potential to success the ability role.

Coding test is the technical skill of candidates coding skill.It's a chance for a candidate to demonstrate their ability to code and solve problems within a time limit.

A group discussion (GD) is a structured conversation where participants exchange ideas and perspectives on a specific topic. It can be used to assess a person's suitability for admission, scholarship, or a job, or as a qualitative research method to analyze how opinions and attitudes emerge.

Case study is an in-depth analysis of a real-world situation, such as a person, group, event, organization, or phenomenon.