Technology Associates IT Helpdesk Coordinator Interview Questions and Answers

VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

• VPN encrypts data to ensure privacy and security

• It allows users to access restricted websites or content

• VPN can be used to bypass geo-restrictions and access region-locked content

• It is commonly used by remote workers to securely connect to their company's network

NTT Data is a global IT services company providing consulting, application services, and infrastructure services.

• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including consulting, application development, and infrastructure management.

• NTT Data has a presence in over 50 countries and serves clients in various industries s...read more

Citrix is a software platform used for virtualization and remote access, while VPN is a secure network connection that allows users to access a private network remotely.

• Citrix is a software platform that provides virtualization and remote access solutions.

• VPN (Virtual Private Network) is a secure network connection that allows users to access a private network remotely.

• Citrix is often used for accessing applications an...read more

An OST file is an offline storage table file used by Microsoft Outlook to store a copy of mailbox data from an Exchange server.

• OST files allow users to access their mailbox data even when offline

• Changes made to an OST file while offline will sync with the Exchange server once online

• OST files can be created when using Outlook in Cached Exchange Mode

NTT Data is a global IT services company providing consulting, technology, and outsourcing services.

• NTT Data is a subsidiary of Nippon Telegraph and Telephone Corporation, a Japanese telecommunications company.

• It offers a wide range of services including application development, business process outsourcing, and cloud services.

• NTT Data has a presence in over 50 countries and serves clients in various industries such as

My current CTC is $50,000 and I am expecting a 10% increase in my next role.

• Current CTC: $50,000

• Expected CTC: 10% increase

• Open to negotiation based on job responsibilities and benefits

To troubleshoot Outlook issues, check for connectivity, repair the application, and recreate the profile.

• Check internet connectivity and server status

• Repair the Outlook application using the built-in repair tool

• Recreate the Outlook profile

• Disable add-ins and antivirus software temporarily

• Check for any recent updates or changes made to the system

• Clear the Outlook cache

• Check for any conflicting software or applications

• Co