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Tech Mahindra Senior Quality Analyst Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top Tech Mahindra Senior Quality Analyst Interview Questions and Answers

  • Q1. What is the formula for calculating variance and error percentage based on the total number of samples?
  • Q2. What are your preferences between online and offline shopping, and what are the reasons for your choices?
  • Q3. Which website would you prefer for making a purchase after searching on Google, and what is the reason for your choice?
View all 16 questions

Tech Mahindra Senior Quality Analyst Interview Experiences

10 interviews found

Senior Quality Analyst Interview Questions & Answers

user image Devanshu pratap Singh

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There are just a few logical and reasoning questions, and the second part of the test pertains to English proficiency.

Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. What provokes you to leave your previous organisation.
  • Ans. 

    Lack of growth opportunities and stagnant work environment.

    • Limited opportunities for career advancement

    • Feeling of being undervalued or unappreciated

    • Stagnant work environment with no new challenges or learning opportunities

  • Answered by AI
Round 3 - One-on-one 

(7 Questions)

  • Q1. Basic introduction
  • Q2. What projects have you previously worked on?
  • Ans. 

    I have worked on various projects including implementing quality assurance processes, conducting test cases, and analyzing data.

    • Implemented quality assurance processes to ensure product quality

    • Conducted test cases to identify bugs and issues

    • Analyzed data to improve product performance

    • Worked on projects in industries such as software development and healthcare

  • Answered by AI
  • Q3. What are the biggest challenges you faced in your previous organisation?
  • Ans. 

    Some of the biggest challenges I faced in my previous organization included managing tight deadlines, resolving conflicts within teams, and adapting to changing project requirements.

    • Managing tight deadlines for multiple projects simultaneously

    • Resolving conflicts within teams and promoting effective communication

    • Adapting to changing project requirements and priorities

  • Answered by AI
  • Q4. What is a pivot table, and what is its significance in quality ?
  • Ans. 

    A pivot table is a data processing tool used to summarize, analyze, and present large amounts of data in a structured format.

    • Pivot tables allow users to rearrange and summarize data from a spreadsheet or database table to analyze trends and patterns.

    • They help in identifying relationships between different data points and making data-driven decisions.

    • Pivot tables can be used to calculate averages, sums, counts, and othe...

  • Answered by AI
  • Q5. What are the seven tools of quality?
  • Ans. 

    The seven tools of quality are a set of techniques used for quality control and improvement in manufacturing and service industries.

    • Check sheet: Used for collecting and analyzing data, such as defects or errors.

    • Control chart: Monitors process variation over time to identify trends or patterns.

    • Histogram: Displays data distribution to identify patterns or outliers.

    • Pareto chart: Helps prioritize issues by showing the most...

  • Answered by AI
  • Q6. What is the formula for calculating variance and error percentage based on the total number of samples?
  • Ans. 

    The formula for calculating variance is the sum of squared differences between each data point and the mean, divided by the total number of samples. Error percentage is the absolute difference between the actual and predicted values, divided by the actual value, multiplied by 100.

    • Variance = Σ((X - μ)²) / N, where X is each data point, μ is the mean, and N is the total number of samples

    • Error percentage = |(Actual - Pred...

  • Answered by AI
  • Q7. What is your understanding of Root Cause Analysis (RCA), and why is it considered important?
  • Ans. 

    RCA is a systematic process used to identify the underlying causes of problems or issues in order to prevent their recurrence.

    • RCA involves investigating an issue or problem to determine the root cause(s) rather than just addressing the symptoms.

    • It helps in identifying systemic issues within processes or systems that may be contributing to the problem.

    • RCA aims to prevent the recurrence of issues by addressing the root c...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Asked sbout introduction
  • Q2. Asked kpi & Kra
Round 2 - One-on-one 

(2 Questions)

  • Q1. Kpi and KRA asked
  • Q2. Last company audit
  • Ans. 

    The last company audit was conducted last month to assess compliance with quality standards.

    • The audit focused on evaluating adherence to quality control procedures

    • Findings were documented and corrective actions were assigned

    • The audit report was presented to management for review and action

    • Follow-up audits may be scheduled to ensure improvements have been implemented

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Feedback methodology asked
  • Q2. How i will handle resources who sre not accepting feedback

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during the interview

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Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Can you describe your overall work experience?
  • Ans. 

    I have over 8 years of experience in quality analysis, with a focus on software testing and process improvement.

    • 8+ years of experience in quality analysis

    • Specialize in software testing and process improvement

    • Experience with creating test plans, executing test cases, and reporting defects

    • Knowledge of various testing methodologies such as Agile and Waterfall

    • Strong analytical and problem-solving skills

    • Experience with tool

  • Answered by AI
  • Q2. What were your reasons for leaving your last job?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Lack of opportunities for growth in previous role

    • Seeking new challenges and learning experiences

  • Answered by AI
  • Q3. Are you comfortable working in flexible shifts?
  • Ans. 

    Yes, I am comfortable working in flexible shifts as I understand the importance of adapting to changing work schedules.

    • I have previous experience working in flexible shifts and have successfully managed my time and workload.

    • I am willing to adjust my schedule to meet the needs of the team and the project deadlines.

    • I understand the benefits of flexible shifts in terms of work-life balance and productivity.

    • I am adaptable ...

  • Answered by AI
  • Q4. What are your thoughts on online shopping, and how do you compare it with offline shopping?
  • Ans. 

    Online shopping offers convenience and variety, while offline shopping provides a more tactile and immediate experience.

    • Online shopping allows for easy comparison of prices and products from different retailers.

    • Offline shopping allows customers to physically see and touch products before making a purchase.

    • Online shopping offers a wider range of products and the convenience of shopping from anywhere.

    • Offline shopping pro...

  • Answered by AI
Round 2 - HR 

(3 Questions)

  • Q1. What are your preferences between online and offline shopping, and what are the reasons for your choices?
  • Ans. 

    I prefer online shopping due to convenience, variety, and better deals.

    • Convenience of shopping from home without the need to travel to physical stores

    • Wide variety of products available online compared to limited options in offline stores

    • Ability to easily compare prices and find better deals online

    • Availability of customer reviews and ratings to make informed purchasing decisions

  • Answered by AI
  • Q2. Can a phone replace a laptop?
  • Ans. 

    A phone can partially replace a laptop for certain tasks, but not entirely.

    • Phones can perform basic tasks like emailing, web browsing, and document editing, but may not have the same processing power as a laptop.

    • Laptops are better suited for tasks that require more power and storage, such as video editing, programming, and graphic design.

    • Phones are more portable and convenient for on-the-go tasks, while laptops offer a...

  • Answered by AI
  • Q3. Which website would you prefer for making a purchase after searching on Google, and what is the reason for your choice?
  • Ans. 

    I would prefer Amazon for making a purchase due to its wide range of products, user-friendly interface, and reliable delivery services.

    • Wide range of products available

    • User-friendly interface for easy navigation

    • Reliable delivery services

    • Frequent discounts and deals offered

    • Trusted brand with good customer reviews

  • Answered by AI
Round 3 - Assignment 

Grammar test, email writing, and write the correct word by listening to the sound etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident; do not hesitate and speak with assurance without pausing.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are the responsibilities as a QA am handling
  • Q2. Are you know about 7 we tools
  • Ans. 

    Yes, there are many web tools available for various purposes.

    • Some popular web tools are Google Analytics, SEMrush, Moz, Ahrefs, Screaming Frog, GTmetrix, and Pingdom.

    • Google Analytics is used for website traffic analysis.

    • SEMrush and Moz are used for SEO analysis and keyword research.

    • Ahrefs is used for backlink analysis.

    • Screaming Frog is used for website crawling and analysis.

    • GTmetrix and Pingdom are used for website spe...

  • Answered by AI
  • Q3. Why you left your last organisation
Round 3 - One-on-one 

(9 Questions)

  • Q1. Tell me about your self
  • Q2. What RCA and how u will work on it
  • Ans. 

    RCA stands for Root Cause Analysis. It is a process of identifying the underlying cause of a problem or issue.

    • Identify the problem or issue

    • Gather data and information related to the problem

    • Analyze the data to identify the root cause

    • Develop and implement a plan to address the root cause

    • Monitor and evaluate the effectiveness of the plan

    • Examples: A software bug causing crashes, a manufacturing defect leading to product re

  • Answered by AI
  • Q3. How to reduce the client escalation
  • Ans. 

    To reduce client escalation, focus on proactive communication, quick resolution, and continuous improvement.

    • Establish clear communication channels with clients and keep them informed of any issues or updates.

    • Address client concerns promptly and provide timely solutions.

    • Analyze the root cause of escalations and implement measures to prevent them from happening again.

    • Regularly review and improve processes to ensure clien...

  • Answered by AI
  • Q4. What are the feedback methodology
  • Ans. 

    Feedback methodology includes methods used to collect, analyze and act on feedback from customers or stakeholders.

    • Feedback can be collected through surveys, focus groups, interviews, or social media.

    • Analysis of feedback can be done through sentiment analysis, categorization, or statistical analysis.

    • Action on feedback can include implementing changes, addressing concerns, or improving communication.

    • Effective feedback me...

  • Answered by AI
  • Q5. Why you want to left your last company
  • Q6. What is Pareto analysis
  • Ans. 

    Pareto analysis is a technique used to identify and prioritize the most important factors causing a problem.

    • It is based on the Pareto principle, which states that 80% of the effects come from 20% of the causes.

    • It involves creating a histogram to identify the frequency of each factor and then ranking them in order of importance.

    • It helps in focusing on the vital few factors that have the most significant impact on the pr...

  • Answered by AI
  • Q7. How many audits do you audit in a day
  • Ans. 

    The number of audits I conduct in a day depends on the scope and complexity of the audit.

    • The number of audits can vary depending on the size and complexity of the audit.

    • I prioritize quality over quantity and ensure that each audit is thoroughly reviewed.

    • On average, I can conduct 2-3 audits per day.

    • However, if the audit is particularly complex, I may only be able to complete one in a day.

    • I also ensure that I have enough...

  • Answered by AI
  • Q8. What are the responsibilities you having as a QA
  • Q9. When you are going to join if you are selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don’t be afraid.. do not use Hindi in between the conversations. All the best

Tech Mahindra interview questions for designations

 Senior Quality Controller

 (1)

 Senior Claim Analyst

 (1)

 Process Quality Analyst

 (1)

 Team Leader Quality

 (1)

 Quality Analyst

 (11)

 Senior Security Analyst

 (4)

 Senior QA Analyst

 (1)

 Senior Trainer

 (1)

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Asked about me, my professional experiance, reason of changing the job,
Round 3 - One-on-one 

(3 Questions)

  • Q1. Asked about the experience and job role
  • Q2. Asked about Calibration
  • Q3. Asked about rhe reporting
Round 4 - Client Interview 

(3 Questions)

  • Q1. In a final round interact with client and the interviewer asked about the 7 QC tools
  • Q2. Asked role and responsibility of a QA
  • Q3. Asked about Pareto, histogram, fishbone

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Get interview-ready with Top Tech Mahindra Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro QC TOOLS

I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What are the job roles and responsibilities of a QA?
  • Q2. How will you give feedback to a stubborn agent? And what will be the technique?
  • Ans. 

    I would use active listening and positive reinforcement to give feedback to a stubborn agent.

    • Listen actively to the agent's concerns and try to understand their perspective

    • Provide positive feedback on areas where the agent is performing well

    • Offer constructive criticism on areas where improvement is needed

    • Provide specific examples to support feedback

    • Encourage the agent to ask questions and provide feedback on the feedba...

  • Answered by AI
  • Q3. How will you prepare yourself for the client meeting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share original responses

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How do You handle that associate who is not accepting your Feedback?
  • Ans. We'll listen the call with ops team lead &QA. I will give the information about areas of improvement and also appreciate where he has done good but it can be much better if he/she could follow that error which's happened. I will also tell that if this is your Fatal or less score as expected that doesn't mean their all quality went down. He/She needs to focus more efficiently so that they can focus on more aspect and gi
  • Answered Anonymously
  • Q2. What is BQM?
  • Ans. 

    BQM stands for Business Quality Management.

    • BQM is a process that ensures the quality of business operations.

    • It involves identifying and addressing quality issues in business processes.

    • BQM helps to improve customer satisfaction and reduce costs.

    • Examples of BQM tools include Six Sigma, Lean, and Total Quality Management.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Calm and patience.
Until you select in any new post. You're your own boss so don't feel hesitate and give best.
Whatever you know say with confident and also relate with your life experience and examples what you have done.
Be positive nd Active listener.

Few points need to be pondered before giving any interview...

Research the industry and company. ...
Clarify your "selling points" and the reasons you want the job. ...
Anticipate the interviewer's concerns and reservations. ...
Prepare for common interview questions. ...
Line up your questions for the interviewer. ...
Practice, practice, practice.

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What is your job experience
  • Q3. Do you have basic knowledge of computer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Quality Analyst interview:
  • previous experience
Interview preparation tips for other job seekers - need to be confident and voice should be bold in interview

I applied via Walk-in and was interviewed before Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Round 1:::1.About your self and previous experience 2. Random topic (Just a minute)
  • Q2. Round:2 :: Typing test Round:3 :: Online Assessment
  • Q3. 4: HR Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just Be confident, Should have good communication skills and creative mind.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Quality Analyst interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Tech Mahindra Senior Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Quality Analysis, Quality Audit, 7Qc, QC Tools and Automation Testing.
What are the top questions asked in Tech Mahindra Senior Quality Analyst interview?

Some of the top questions asked at the Tech Mahindra Senior Quality Analyst interview -

  1. What is the formula for calculating variance and error percentage based on the ...read more
  2. What are your preferences between online and offline shopping, and what are the...read more
  3. Which website would you prefer for making a purchase after searching on Google,...read more

Tell us how to improve this page.

Tech Mahindra Senior Quality Analyst Interview Process

based on 9 interviews

3 Interview rounds

  • HR Round - 1
  • HR Round - 2
  • One-on-one Round
View more
Tech Mahindra Senior Quality Analyst Salary
based on 1.3k salaries
₹1.7 L/yr - ₹8 L/yr
41% less than the average Senior Quality Analyst Salary in India
View more details

Tech Mahindra Senior Quality Analyst Reviews and Ratings

based on 186 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

2.8

Salary

3.9

Job security

3.3

Company culture

2.9

Promotions

3.2

Work satisfaction

Explore 186 Reviews and Ratings
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