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I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
There are just a few logical and reasoning questions, and the second part of the test pertains to English proficiency.
Lack of growth opportunities and stagnant work environment.
Limited opportunities for career advancement
Feeling of being undervalued or unappreciated
Stagnant work environment with no new challenges or learning opportunities
I have worked on various projects including implementing quality assurance processes, conducting test cases, and analyzing data.
Implemented quality assurance processes to ensure product quality
Conducted test cases to identify bugs and issues
Analyzed data to improve product performance
Worked on projects in industries such as software development and healthcare
Some of the biggest challenges I faced in my previous organization included managing tight deadlines, resolving conflicts within teams, and adapting to changing project requirements.
Managing tight deadlines for multiple projects simultaneously
Resolving conflicts within teams and promoting effective communication
Adapting to changing project requirements and priorities
A pivot table is a data processing tool used to summarize, analyze, and present large amounts of data in a structured format.
Pivot tables allow users to rearrange and summarize data from a spreadsheet or database table to analyze trends and patterns.
They help in identifying relationships between different data points and making data-driven decisions.
Pivot tables can be used to calculate averages, sums, counts, and othe...
The seven tools of quality are a set of techniques used for quality control and improvement in manufacturing and service industries.
Check sheet: Used for collecting and analyzing data, such as defects or errors.
Control chart: Monitors process variation over time to identify trends or patterns.
Histogram: Displays data distribution to identify patterns or outliers.
Pareto chart: Helps prioritize issues by showing the most...
The formula for calculating variance is the sum of squared differences between each data point and the mean, divided by the total number of samples. Error percentage is the absolute difference between the actual and predicted values, divided by the actual value, multiplied by 100.
Variance = Σ((X - μ)²) / N, where X is each data point, μ is the mean, and N is the total number of samples
Error percentage = |(Actual - Pred...
RCA is a systematic process used to identify the underlying causes of problems or issues in order to prevent their recurrence.
RCA involves investigating an issue or problem to determine the root cause(s) rather than just addressing the symptoms.
It helps in identifying systemic issues within processes or systems that may be contributing to the problem.
RCA aims to prevent the recurrence of issues by addressing the root c...
The last company audit was conducted last month to assess compliance with quality standards.
The audit focused on evaluating adherence to quality control procedures
Findings were documented and corrective actions were assigned
The audit report was presented to management for review and action
Follow-up audits may be scheduled to ensure improvements have been implemented
I was interviewed before Feb 2024.
I have over 8 years of experience in quality analysis, with a focus on software testing and process improvement.
8+ years of experience in quality analysis
Specialize in software testing and process improvement
Experience with creating test plans, executing test cases, and reporting defects
Knowledge of various testing methodologies such as Agile and Waterfall
Strong analytical and problem-solving skills
Experience with tool
Seeking new challenges and opportunities for growth.
Desire for career advancement
Lack of opportunities for growth in previous role
Seeking new challenges and learning experiences
Yes, I am comfortable working in flexible shifts as I understand the importance of adapting to changing work schedules.
I have previous experience working in flexible shifts and have successfully managed my time and workload.
I am willing to adjust my schedule to meet the needs of the team and the project deadlines.
I understand the benefits of flexible shifts in terms of work-life balance and productivity.
I am adaptable ...
Online shopping offers convenience and variety, while offline shopping provides a more tactile and immediate experience.
Online shopping allows for easy comparison of prices and products from different retailers.
Offline shopping allows customers to physically see and touch products before making a purchase.
Online shopping offers a wider range of products and the convenience of shopping from anywhere.
Offline shopping pro...
I prefer online shopping due to convenience, variety, and better deals.
Convenience of shopping from home without the need to travel to physical stores
Wide variety of products available online compared to limited options in offline stores
Ability to easily compare prices and find better deals online
Availability of customer reviews and ratings to make informed purchasing decisions
A phone can partially replace a laptop for certain tasks, but not entirely.
Phones can perform basic tasks like emailing, web browsing, and document editing, but may not have the same processing power as a laptop.
Laptops are better suited for tasks that require more power and storage, such as video editing, programming, and graphic design.
Phones are more portable and convenient for on-the-go tasks, while laptops offer a...
I would prefer Amazon for making a purchase due to its wide range of products, user-friendly interface, and reliable delivery services.
Wide range of products available
User-friendly interface for easy navigation
Reliable delivery services
Frequent discounts and deals offered
Trusted brand with good customer reviews
Grammar test, email writing, and write the correct word by listening to the sound etc.
What people are saying about Tech Mahindra
I applied via Job Fair and was interviewed before Nov 2021. There were 3 interview rounds.
Yes, there are many web tools available for various purposes.
Some popular web tools are Google Analytics, SEMrush, Moz, Ahrefs, Screaming Frog, GTmetrix, and Pingdom.
Google Analytics is used for website traffic analysis.
SEMrush and Moz are used for SEO analysis and keyword research.
Ahrefs is used for backlink analysis.
Screaming Frog is used for website crawling and analysis.
GTmetrix and Pingdom are used for website spe...
RCA stands for Root Cause Analysis. It is a process of identifying the underlying cause of a problem or issue.
Identify the problem or issue
Gather data and information related to the problem
Analyze the data to identify the root cause
Develop and implement a plan to address the root cause
Monitor and evaluate the effectiveness of the plan
Examples: A software bug causing crashes, a manufacturing defect leading to product re
To reduce client escalation, focus on proactive communication, quick resolution, and continuous improvement.
Establish clear communication channels with clients and keep them informed of any issues or updates.
Address client concerns promptly and provide timely solutions.
Analyze the root cause of escalations and implement measures to prevent them from happening again.
Regularly review and improve processes to ensure clien...
Feedback methodology includes methods used to collect, analyze and act on feedback from customers or stakeholders.
Feedback can be collected through surveys, focus groups, interviews, or social media.
Analysis of feedback can be done through sentiment analysis, categorization, or statistical analysis.
Action on feedback can include implementing changes, addressing concerns, or improving communication.
Effective feedback me...
Pareto analysis is a technique used to identify and prioritize the most important factors causing a problem.
It is based on the Pareto principle, which states that 80% of the effects come from 20% of the causes.
It involves creating a histogram to identify the frequency of each factor and then ranking them in order of importance.
It helps in focusing on the vital few factors that have the most significant impact on the pr...
The number of audits I conduct in a day depends on the scope and complexity of the audit.
The number of audits can vary depending on the size and complexity of the audit.
I prioritize quality over quantity and ensure that each audit is thoroughly reviewed.
On average, I can conduct 2-3 audits per day.
However, if the audit is particularly complex, I may only be able to complete one in a day.
I also ensure that I have enough...
Tech Mahindra interview questions for designations
I applied via Referral and was interviewed before Jul 2022. There were 4 interview rounds.
Get interview-ready with Top Tech Mahindra Interview Questions
I was interviewed before May 2023.
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
I would use active listening and positive reinforcement to give feedback to a stubborn agent.
Listen actively to the agent's concerns and try to understand their perspective
Provide positive feedback on areas where the agent is performing well
Offer constructive criticism on areas where improvement is needed
Provide specific examples to support feedback
Encourage the agent to ask questions and provide feedback on the feedba...
I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.
BQM stands for Business Quality Management.
BQM is a process that ensures the quality of business operations.
It involves identifying and addressing quality issues in business processes.
BQM helps to improve customer satisfaction and reduce costs.
Examples of BQM tools include Six Sigma, Lean, and Total Quality Management.
I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Mar 2020. There were 6 interview rounds.
Some of the top questions asked at the Tech Mahindra Senior Quality Analyst interview -
based on 9 interviews
3 Interview rounds
based on 186 reviews
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