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Tech Mahindra Customer Executive Interview Questions and Answers for Freshers

Updated 1 Dec 2024

Tech Mahindra Customer Executive Interview Experiences for Freshers

3 interviews found

Customer Executive Interview Questions & Answers

user image Nirmal Joshi

posted on 2 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1- Give your Introduction 2- Why you want to join BPO 3- What do you mean by customer service
    • Add your answer
  • Q2. 4- I will give you a topic and you have to speak atleast 3 to 5 minutes on it 5- Most 2 wrost moments
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Executive interview:
  • Introduction
  • Social Media
  • Previous year birthday
  • Child labour
Interview preparation tips for other job seekers - Good Communication Skills required
Always give answers camly don't speak so fast otherwise you will get stucked

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 29 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me About yourself?
    • Add your answer
  • Q2. Counting Hindi & English
    • Add your answer
  • Q3. Paragraph reading in English and then translated
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be+ at interview time , Don't get loose your hope.

Customer Executive Interview Questions Asked at Other Companies for Fresher

asked in Conneqt Business Solutions
Q1. What are the types of BPO ?
View answer (1)
asked in Conneqt Business Solutions
Q2. What is Global warming?
View answer (1)
asked in Firstsource Solutions
Q3. Free speech : speak on any topic given??
View answer (1)
asked in EarlySalary Services
Q4. What are Finance services?
View answer (1)
asked in EarlySalary Services
Q5. What is a collection?
View answer (1)
View All

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer

What people are saying about Tech Mahindra

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littleiv
Verified Icon
2w (edited)
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you
Got a question about Tech Mahindra?
Ask anonymously on communities.

Interview questions from similar companies

Team Lead Interview Questions & Answers

Accenture user image

posted on 22 Oct 2021

I applied via LinkedIn and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to SAS and SQL
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on basic and be sure what you are answering.

Team Lead Interview Questions & Answers

TCS user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. Tell us any ambiguous situation you faced in life?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Choosing between-group ethics and completion of a project.
Few people in my group did not take up the responsibility and the deadline was on the head.
That's the best time to work with integrity and later dissolve matters within the group.

Team Lead Interview Questions & Answers

Accenture user image Anonymous

posted on 20 Nov 2022

I applied via Job Portal and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. C#, SQL server, design patterns
    • Add your answer
  • Q2. C# sql server design patterns
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm .. don't expect immediate offer post clearing interview

Team Lead Interview Questions & Answers

HCLTech user image Anonymous

posted on 13 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Itil concepts in foundation
  • Ans. 

    ITIL Foundation covers the basic concepts and terminology of ITIL.

    • ITIL is a framework for IT service management

    • ITIL Foundation covers 5 core books: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement

    • ITIL concepts include incident management, problem management, change management, and service level management

    • Answered by AI
    Add your answer
  • Q2. Previous work experience in IT support, client management, Reporting and optimization of KPI, CSAT
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have relevant skills then it's not difficult getting hired. Later part, Salary negotiation is difficult and may decide you getting hired or not.

Skills evaluated in this interview

Team Lead Interview Questions & Answers

Wipro user image Anonymous

posted on 22 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Team Lead Interview Questions & Answers

TCS user image Anonymous

posted on 11 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Agile, spring batch, profiling , cache , db stored procedures, transaction management, oauth2 security,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - need to have bird eye view on software developement lifecycle including ci/cd as well as production experience

Team Lead Interview Questions & Answers

Cognizant user image Anonymous

posted on 5 Sep 2022

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Describe current role
    • Add your answer
  • Q2. Describe your past work ex
    • Add your answer
  • Q3. How will you solve a particular question
    • Add your answer
Round 3 - Aptitude Test 

Was asked about multiple aptitude questions

Round 4 - HR 

(4 Questions)

  • Q1. Previous CTC was checked
  • Ans. 

    Yes

    • Previous CTC (Cost to Company) was checked during the interview process.

    • The interviewer wanted to know the candidate's previous salary or compensation package.

    • The question helps the employer understand the candidate's salary expectations and negotiation skills.

    • The answer should provide the candidate's previous CTC or state that the data is not available.

    • Answered by AI
    View 1 more answer
  • Q2. Expected CTC for the job
    • Add your answer
  • Q3. Answer was given for the question
    • Add your answer
  • Q4. HR checked about your understanding of onboarding process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be transparent with the details you share and upfront about the requirements.
More about working at Tech Mahindra

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Executive interview for freshers?
Tech Mahindra interview process for freshers usually has 2 rounds. The most common rounds in the Tech Mahindra interview process for freshers are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, US Process, Inbound Customer Service, International BPO and Aht.
What are the top questions asked in Tech Mahindra Customer Executive interview for freshers?

Some of the top questions asked at the Tech Mahindra Customer Executive interview for freshers -

  1. 4- I will give you a topic and you have to speak atleast 3 to 5 minutes on it 5...read more
  2. how will handle an angry custo...read more
  3. Paragraph reading in English and then transla...read more

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Tech Mahindra Customer Executive Interview Process for Freshers

based on 2 interviews

1 Interview rounds

  • Resume Shortlist Round
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Tech Mahindra Customer Executive Salary
based on 141 salaries
₹1.2 L/yr - ₹5.3 L/yr
34% less than the average Customer Executive Salary in India
View more details

Tech Mahindra Customer Executive Reviews and Ratings

based on 53 reviews

3.8/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 53 Reviews and Ratings
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