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Tech Mahindra CCE Interview Questions and Answers for Freshers

Updated 13 Nov 2020

Tech Mahindra CCE Interview Experiences for Freshers

1 interview found

CCE Interview Questions & Answers

user image Anonymous

posted on 13 Nov 2020

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. 1.Introduce your self .
  • Q2. What is the customer service
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email...

  • Answered by AI
  • Q3. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.

    • BPO is the practice of outsourcing non-core business functions to external vendors.

    • It helps companies focus on their core competencies and reduce costs.

    • Common BPO services include customer support, data entry, payroll processing, and IT support.

    • Examples of BPO companies include Accenture, I

  • Answered by AI
  • Q4. How spend your yesterday/ weekend
  • Q5. What was the your responsibilities in previous job tell us something about your experience .

Interview Preparation Tips

Interview preparation tips for other job seekers - If are fresher so please don't be nervous in front of interviewer be confident.when will you give the interview so should keep smile on your face.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - The process in detail 

(2 Questions)

  • Q1. 1) Online Application form - Profile screening is done. (Also ask for verification by PAN number). 2) SHL test - The test has different parts where, • Knowledge about Medical Terminologies is checked (MCQ...
  • Q2. Simple question were asked. 1) Tell me about yourself and your background. 2) Do you know what medical scribe is ? 3) Why did you apply for this position ? 4) you are asked if you are comfortable working i...

Interview Preparation Tips

Topics to prepare for Cognizant Medical Scribe interview:
  • Medical terminology
  • English Language
  • Confidence
Interview preparation tips for other job seekers - As a fresher I felt the process is very friendly. Also the interviewer was very kind. Body language is checked in the process. So be confident and Best Wishes to everyone who applies for the position.

Tech Mahindra Interview FAQs

What are the top questions asked in Tech Mahindra CCE interview for freshers?

Some of the top questions asked at the Tech Mahindra CCE interview for freshers -

  1. What is the customer serv...read more
  2. What is ...read more

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Tech Mahindra CCE Salary
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₹1.1 L/yr - ₹4.2 L/yr
8% more than the average CCE Salary in India
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based on 18 reviews

2.7/5

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2.2

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2.3

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