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Tech Mahindra
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Handle customers by providing excellent customer service and addressing their needs efficiently.
Listen actively to customers to understand their concerns and needs
Communicate clearly and professionally with customers
Offer solutions or alternatives to address customer issues
Follow up with customers to ensure their satisfaction
Handle complaints or difficult customers with patience and empathy
I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.
I was interviewed before Jan 2024.
It was average to difficult
based on 1 interview
Interview experience
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