Teamware Solutions Technical Support Engineer Interview Questions and Answers

Q1. SQL is mandatory and many questions will be asked on the same
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Q2. What is stored procedure
Ans. 
A stored procedure is a set of SQL statements that can be saved and reused in a database management system.
• Stored procedures can improve performance by reducing network traffic and increasing security.

• They can be used to encapsulate business logic for easier maintenance and scalability.

• Stored procedures can accept input parameters and return output parameters or result sets.

• Examples include procedures for updating cust...read more
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Q1. What difficult situation you faced in work
Ans. 
Dealing with an irate customer who was unhappy with our service
• Remaining calm and empathetic towards the customer

• Listening actively to understand their concerns

• Offering solutions and alternatives to address their issues

• Following up to ensure the problem was resolved satisfactorily
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Q2. What is your strength
Ans. 
My strength lies in my ability to effectively communicate with customers and resolve their issues in a timely manner.
• Excellent communication skills

• Strong problem-solving abilities

• Empathy towards customers' concerns

• Ability to remain calm under pressure

• Experience in handling difficult customers

• Efficient time management skills
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Q1. Experience details
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Knowledge based on the Grammar

Q1. Manager Round for final interview selection
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Q1. Configuration outlook
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Q2. How to install windows
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Q1. Tell me about yourself and work expereince.
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Q2. Tell me about yourself and work experience.
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Q1. Networking and windows related question. active directory etc...
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