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TE Connectivity Customer Service Specialist Interview Questions and Answers

Updated 18 Jan 2025

TE Connectivity Customer Service Specialist Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About your last working experince.
  • Q2. Explain your strength and Weakness
  • Ans. 

    Strength: Excellent communication skills, Weakness: Difficulty saying no

    • Strength: Able to effectively communicate with customers to address their needs

    • Strength: Skilled at diffusing tense situations and providing solutions

    • Weakness: Struggle with setting boundaries and saying no to additional tasks

    • Weakness: Working on assertiveness and time management to improve in this area

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security, waste of time, Not providing learning and development plan to employee, Watse HR Team, To much work load even Sunday you have to work. You can't take more than 1 day leave, You can't express your problem if you express your problem then they fire you on the spot.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

30 mins some aptitude &logical reasoning&some supply chain related question

Round 3 - One-on-one 

(1 Question)

  • Q1. Related to core question (ECE)
Round 4 - HR 

(1 Question)

  • Q1. About salary package ,relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - please arrive the interview before 15 mins

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About supply chain management, excel formulae, behavior questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare in every concept of supply chain management and excel, verbal

I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What methodology you use to find root cause of an issue?
  • Ans. 

    I use a structured approach to identify the underlying cause of an issue.

    • I gather all available information related to the issue.

    • I analyze the data to identify patterns and trends.

    • I use tools such as fishbone diagrams, 5 whys, and Pareto charts to narrow down the root cause.

    • I validate my findings by testing and verifying the root cause.

    • I develop and implement a plan to address the root cause and prevent future occurren

  • Answered by AI
  • Q2. I use 5 why's, That's make sense where we can find the rootcause by questioning paralyzed why's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank, And be confident

I applied via Approached by Company and was interviewed in Sep 2018. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me About your self?
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Strong strategic planning and decision-making skills

    • Proven ability to drive revenue growth and increase profitability

    • Effective team leader with a focus on collaboration and communication

  • Answered by AI
  • Q2. What are problems your angling in your carrier
  • Ans. 

    I have faced challenges in managing teams and adapting to new technologies.

    • Managing teams with diverse skill sets and personalities

    • Adapting to new technologies and processes

    • Balancing short-term goals with long-term vision

    • Dealing with unexpected setbacks and crises

    • Maintaining work-life balance

  • Answered by AI
  • Q3. What is your achievement
  • Ans. 

    Led a cross-functional team to increase company revenue by 30% in one year.

    • Led a cross-functional team to identify new market opportunities

    • Implemented strategic marketing campaigns to target new customer segments

    • Optimized sales processes to improve conversion rates

    • Collaborated with product development team to launch successful new products

  • Answered by AI
  • Q4. Tell me your positive and negative
  • Ans. 

    Positive - Strategic thinker, strong leadership skills. Negative - Can be overly critical at times.

    • Positive: Strategic thinker - always looking at the big picture and long-term goals

    • Positive: Strong leadership skills - able to inspire and motivate teams to achieve success

    • Negative: Can be overly critical at times - may focus too much on flaws and not enough on strengths

  • Answered by AI
  • Q5. Salary expectation Notice period

Interview Preparation Tips

Round: Resume Shortlist
Experience: SCM and logistics carrier is suitable for the position

General Tips: Prepare your problem solving skill.

Skills: Communication
Duration: 1-3 Months
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Indepth knowledge about process
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions related to adaptability, flexibility
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is expected salary
  • Ans. 

    Negotiable based on the responsibilities and benefits offered by the position.

    • Salary expectations are flexible and dependent on the specific responsibilities and benefits of the role.

    • Open to discussing salary range during the interview process.

    • Seeking a competitive salary that aligns with industry standards and the level of expertise required for the position.

  • Answered by AI
  • Q2. When you join in our organisation
  • Ans. 

    I will bring my expertise, leadership skills, and passion for driving growth to your organization.

    • I have a proven track record of successfully leading teams and achieving business objectives.

    • I am excited about the opportunity to contribute to the success of your organization.

    • I am confident that my experience and skills make me a strong fit for this role.

  • Answered by AI

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself
  • Q2. What do you know about SCM
  • Ans. 

    SCM stands for Supply Chain Management, which involves the coordination and management of all activities involved in the production and delivery of goods and services.

    • SCM involves the planning, sourcing, manufacturing, and delivery of products or services

    • It aims to optimize the supply chain to reduce costs and improve efficiency

    • SCM includes activities such as inventory management, logistics, and procurement

    • Examples of ...

  • Answered by AI
  • Q3. Are you comfortable with night shifts
  • Q4. What do you know about flex
  • Q5. How can you manage night shift and your personal work
  • Q6. Any questions for us
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. How to handle scenarios as PM
  • Ans. 

    As a PM, handle scenarios by staying calm, analyzing the situation, communicating effectively, and making informed decisions.

    • Stay calm and composed under pressure

    • Analyze the situation thoroughly to understand the root cause

    • Communicate effectively with team members, stakeholders, and clients

    • Make informed decisions based on available information and data

    • Adapt quickly to changes and be flexible in your approach

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Past experience
  • Q2. Salary and work life balance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was very simple, general knowledge and few mathematical questions

Round 2 - One-on-one 

(5 Questions)

  • Q1. What is you aim
  • Ans. 

    My aim is to utilize my analytical skills and experience to provide valuable insights and recommendations for strategic decision-making.

    • Utilize analytical skills to analyze data and identify trends

    • Provide valuable insights and recommendations for strategic decision-making

    • Continuously improve skills and knowledge in the field

  • Answered by AI
  • Q2. How do you find supply chain best for you
  • Ans. 

    I find supply chain best for me by leveraging my analytical skills, attention to detail, and ability to optimize processes.

    • Utilizing analytical skills to identify inefficiencies and areas for improvement

    • Attention to detail in tracking inventory, managing logistics, and ensuring timely delivery

    • Optimizing processes to streamline operations and reduce costs

    • Collaborating with cross-functional teams to enhance communication

  • Answered by AI
  • Q3. What are your achievements and how would you use those in the current role
  • Ans. 

    I have successfully led multiple cross-functional projects resulting in cost savings and process improvements.

    • Led a team in implementing a new data analysis tool, resulting in a 20% reduction in data processing time

    • Developed a forecasting model that improved accuracy by 15% and saved the company $100,000 in inventory costs

    • Received recognition for outstanding performance and leadership in annual performance reviews

  • Answered by AI
  • Q4. What do you know about flex
  • Ans. 

    Flex is a flexible work arrangement that allows employees to choose when and where they work.

    • Flex refers to flexible work arrangements that give employees more control over their work schedule and location.

    • Examples of flex options include telecommuting, flexible hours, and compressed workweeks.

    • Flexibility can help improve work-life balance, increase productivity, and boost employee satisfaction.

  • Answered by AI
  • Q5. Tell me something about your final year project
  • Ans. 

    Developed a machine learning model to predict stock prices using historical data

    • Used Python programming language for data preprocessing and model development

    • Implemented various machine learning algorithms such as Random Forest and LSTM

    • Evaluated model performance using metrics like RMSE and MAE

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Flex is a good company to work to start your career

TE Connectivity Interview FAQs

How many rounds are there in TE Connectivity Customer Service Specialist interview?
TE Connectivity interview process usually has 1 rounds. The most common rounds in the TE Connectivity interview process are One-on-one Round.
How to prepare for TE Connectivity Customer Service Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TE Connectivity. The most common topics and skills that interviewers at TE Connectivity expect are Customer Service, SAP CO, Order Management System, Customer Complaints and Customer Experience Management.

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TE Connectivity Customer Service Specialist Interview Process

based on 1 interview

Interview experience

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Bad
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TE Connectivity Customer Service Specialist Salary
based on 40 salaries
₹5.1 L/yr - ₹10.5 L/yr
71% more than the average Customer Service Specialist Salary in India
View more details

TE Connectivity Customer Service Specialist Reviews and Ratings

based on 6 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.4

Salary

3.4

Job security

3.2

Company culture

3.3

Promotions

3.2

Work satisfaction

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