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TCS Senior Process Associate 2 Interview Questions and Answers

Updated 18 Nov 2024

TCS Senior Process Associate 2 Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction, Experience, Language translation oral..
  • Q2. Language translation from Arabic to English English to Arabic
  • Ans. 

    I have experience in language translation from Arabic to English and vice versa.

    • Proficient in both Arabic and English languages

    • Familiar with cultural nuances and idiomatic expressions

    • Experience using translation software and tools

    • Ability to accurately convey meaning and tone in translations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview, practice introduction, language translation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reasoning aptitude test taken

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is insurance
  • Ans. 

    Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.

    • Insurance is a contract between an individual or entity and an insurance company.

    • The individual or entity pays a premium to the insurance company in exchange for coverage against specific risks.

    • Types of insurance include health insurance, life insurance, auto insurance, and property insurance.

    • Insurance ...

  • Answered by AI
  • Q2. What is health care claim adjudication

Senior Process Associate 2 Interview Questions Asked at Other Companies

asked in Accenture
Q1. How will you handle an objection from a customer who is unhappy?
asked in AGS Health
Q2. Tell me about Authorization and inclusive.
asked in TCS
Q3. Language translation from Arabic to English English to Arabic
asked in Accenture
Q4. What is customer service?
asked in TCS
Q5. What is health care claim adjudication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have scored above 80% on my aptitude

Round 2 - One-on-one 

(2 Questions)

  • Q1. Question is About myself
  • Q2. About my previous employer
Round 3 - Telephonic Call 

(2 Questions)

  • Q1. Previous employer
  • Q2. Have checked about my confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - I have been worked in non-voice process. I have trained to the freshers. I will work very seriously till my work complete and also I will support my team to complete the assigned task. I will take responsibility in my work

I applied via Company Website and was interviewed before Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Logical reasoning mathematics question english grammer

Round 3 - Technical 

(1 Question)

  • Q1. Subject related question
Round 4 - One-on-one 

(1 Question)

  • Q1. Management round mix question profile related or other
Round 5 - HR 

(2 Questions)

  • Q1. HR question can be related to profile or ther formalities
  • Q2. Joining related policy related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for profile related topic ,confident and open for all options

TCS interview questions for designations

 Senior Associate 2

 (1)

 Senior Process Associate

 (91)

 Process Associate

 (121)

 Senior Process Associate 1

 (3)

 Senior Business Process Associate

 (2)

 Senior Finance Process Associate

 (1)

 Business Process Associate

 (5)

 P2P Process Associate

 (2)

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Experience Salary Expectations Location requirements
Round 2 - One-on-one 

(1 Question)

  • Q1. Question regarding your experience and job opportunity related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best and keep motivated and confidant

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. I was hired as an experienced candidate, and the interview had two rounds. As it was a job fair iny city l, after the initial cv screening by the consultant, the main round was with the HR in which English...
  • Q2. Why do you want to relocate to a big city like Bangalore?
  • Q3. What is customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Good customer service can lead to repeat ...

  • Answered by AI
  • Q4. How will you handle an objection from a customer who is unhappy?
  • Ans. 

    I would listen to the customer's concerns, empathize with their situation, offer a solution or alternative, and follow up to ensure their satisfaction.

    • Listen actively to the customer's concerns without interrupting

    • Empathize with the customer's situation and show understanding

    • Offer a solution or alternative to address the customer's unhappiness

    • Follow up with the customer to ensure their satisfaction with the resolution

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your salary expectation?
  • Q2. How long do you plan to stay in this firm?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself after visiting the company website, do give an effective self introduction and show that you are open to learn when you perform your interview.

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About previous experience
Round 2 - Group Discussion 

Communication check. One random topic has been provided and had to speak on it for 3 minutes

Round 3 - Technical 

(2 Questions)

  • Q1. Outlook related troubleshooting
  • Q2. Basic computer issues troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, keep clam yourself, don't be nervous, keep the rate of speech average and voice intonation should be properly maintained.

In terms of technical interview, keep yourself updated always about new computer technology updates. Before interview, be prepared for technical questions answers. Atleast basic technical troubleshooting deep knowledge should have. Also update yourself about all the Office 365 applications basic troubleshooting, mainly Outlook.

All the best!!
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your introduction
  • Q2. Previous experience details

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience with working here
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self
  • Q2. How long will you work here
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about your self?
  • Q2. How long will You work here?
  • Ans. 

    I plan to work here for the foreseeable future, as I am excited about the opportunities for growth and development within the company.

    • I am committed to contributing to the success of the team and the organization

    • I see potential for advancement and learning opportunities within the company

    • I am excited about the projects and initiatives currently in progress at the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge in accounting
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Speak any topic for 2 min
Round 2 - Assignment 

Amcat Exam should be minimum 3 subjects

Round 3 - Technical 

(2 Questions)

  • Q1. About the Job Info and details
  • Q2. Work process are you ok with that

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Well and Attempt the Interview

TCS Interview FAQs

How many rounds are there in TCS Senior Process Associate 2 interview?
TCS interview process usually has 2-3 rounds. The most common rounds in the TCS interview process are One-on-one Round, Aptitude Test and HR.
What are the top questions asked in TCS Senior Process Associate 2 interview?

Some of the top questions asked at the TCS Senior Process Associate 2 interview -

  1. Language translation from Arabic to English English to Ara...read more
  2. What is health care claim adjudicat...read more
  3. What is insura...read more

Tell us how to improve this page.

People are getting interviews through

based on 3 TCS interviews
Referral
Company Website
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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TCS Senior Process Associate 2 Salary
based on 320 salaries
₹2.4 L/yr - ₹6.5 L/yr
6% more than the average Senior Process Associate 2 Salary in India
View more details

TCS Senior Process Associate 2 Reviews and Ratings

based on 58 reviews

3.7/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

3.0

Salary & Benefits

4.5

Job Security

3.7

Company culture

2.5

Promotions/Appraisal

3.2

Work Satisfaction

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