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I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
SLA stands for Service Level Agreement which is a contract between a service provider and a customer. Call flow refers to the path a call takes from start to finish.
SLA is a commitment made by a service provider to meet certain performance standards agreed upon with the customer.
It outlines the level of service that the customer can expect and the consequences if the service provider fails to meet those standards.
Call ...
posted on 29 May 2022
I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.
I applied via Referral
We were given a scenario where client and Admin was in discussion. basically, client was bit rude, and Admin was supposed to handle him carefully so that it will not cause adverse impact over the business.
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
Decent Questions were asked, moderate level
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I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
About banking ,kyc main communication
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
I applied via Company Website
based on 12 reviews
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