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TCS Senior Business Process Associate Interview Questions and Answers

Updated 12 Jul 2022

TCS Senior Business Process Associate Interview Experiences

2 interviews found

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Based on your domain applied
  • Q2. Aml and based on ur domain and technical skill
Round 3 - HR 

(2 Questions)

  • Q1. Your Intro and your package discussion ?
  • Q2. Salary and other normal discussion it is basic ur intro and package

Interview Preparation Tips

Interview preparation tips for other job seekers - Please for fresher and experienced people. Please dont join the company and ruin your life

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience and wanted to show customer handling skill and issue resolution
  • Q2. What is SLA and call flow
  • Ans. 

    SLA stands for Service Level Agreement which is a contract between a service provider and a customer. Call flow refers to the path a call takes from start to finish.

    • SLA is a commitment made by a service provider to meet certain performance standards agreed upon with the customer.

    • It outlines the level of service that the customer can expect and the consequences if the service provider fails to meet those standards.

    • Call ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple funda is when any brand kr company have urgent hiring then there is large scope of selection even not have set skill or knowledge.

Skills evaluated in this interview

Senior Business Process Associate Interview Questions Asked at Other Companies

asked in TCS
Q1. What is SLA and call flow

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a recent graduate with a degree in Business Administration and a passion for process improvement and efficiency.

    • Graduated with a degree in Business Administration

    • Passionate about process improvement and efficiency

    • Have experience in analyzing data and identifying areas for improvement

  • Answered by AI
  • Q2. A recent movie that I have watched.
  • Ans. 

    I recently watched the movie 'The Shawshank Redemption'.

    • Directed by Frank Darabont

    • Based on a novella by Stephen King

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q3. Why you want a job change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different work environment.

    • Desire for career advancement

    • Seeking new challenges

    • Looking for a better work-life balance

    • Interested in exploring different industries or roles

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had confidence and optimistic even though I was not a scholar.

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Fundamental of Accounting
  • Q3. Comfortability

Interview Preparation Tips

Round: Resume Shortlist
Experience: Simple resume that's totally describes you and attracts HR

Round: Test
Experience: Typing 25plus

Round: Manager Round
Experience: Introduction
Work under pressure
Why genpact
Stability check with your voice
Communication check
Comfort check
Background qualification check questions.

I appeared for an interview before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me anout yourself ?
  • Ans. 

    I am a dedicated and detail-oriented individual with a background in customer service and data entry.

    • Background in customer service

    • Strong attention to detail

    • Experience in data entry

    • Excellent communication skills

  • Answered by AI
  • Q2. Why You want to join this company?
  • Ans. 

    I am impressed by the company's reputation for innovation and growth in the industry.

    • Company's strong reputation for innovation and growth

    • Opportunities for career advancement

    • Positive work culture and employee benefits

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Skills: Communication And Confidence, Patience, Team Working Ability, Good Knowledge Of Basics, Quick Thinking
College Name: Mdsu Ajmer

I appeared for an interview before Nov 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume got shortlisted from naukri.com and the h.r contacted me if I am looking for job.
Tips: Be confident. The first round is telephonic interview wherein you are asked about yourself which you can easily tell them.

Round: Test
Experience: There were short stories on the booklet that the h.r gave me and she randomly asked to read the paragraph. I read it as per her instructions. It was just to check the accent and your reading skills.
Tips: All you have to do is carefully read and not to repeat the words again and again, as it gives the impression that you are not confident.
Duration: 20 minutes
Total Questions: 15

Round: Group Discussion
Duration: 20 minutes

Round: Technical Interview
Experience: The process manager took the interview and asked me some products related questions as I was getting hired for a transaction process so I was asked questions related to transactions like what is gateway etc.
Tips: Think of the life examples and try to collaborate anything with your daily life things.

Round: VNA
Experience: The voice quality was checked. It was the best round. All I had to do was to listen carefully whatever the voice was saying in the call and then I have to repeat it non stop for 45 seconds. It was accessed by the system I guess.
Tips: Listen carefully

Round: HR Interview
Experience: It was a cake walk. The h.r was super cool person and her voice was very pleasing. It didn't felt like the interview but like the conversation wherein we are discussing the things I like. I was asked to speak about my favourite person. Super easy questions were asked. Basically the daily schedule, hobbies and all.

Skills: Communication, Problem solving, Patience
College Name: Gargi College

Interview Questionnaire 

2 Questions

  • Q1. The first round will be self introduction and few question relates to our subject.
  • Q2. Are you flexible with rotational shifts?
  • Ans. 

    Yes, I am flexible with rotational shifts and have previous experience working in different shifts.

    • I have no issues with working in rotational shifts

    • I have successfully worked in different shifts in my previous job

    • I understand the importance of flexibility in a role like this

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.

I appeared for an interview before Sep 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and detail-oriented Process Associate with experience in handling various tasks efficiently.

    • Experienced in managing and organizing data

    • Proficient in using software and tools for data analysis

    • Strong attention to detail and accuracy

    • Excellent communication and problem-solving skills

    • Ability to work independently and as part of a team

  • Answered by AI
  • Q2. Basic knowledge of Accounting
  • Q3. Situational question on if and if
  • Q4. Would ask about your stream

Interview Preparation Tips

Round: HR Interview
Tips: Candidate needs to be prepared on self introduction and basic accounting knowledge if been interviewed for an accounting profile.

Round: Case Study Interview
Experience: A case study may be given and the candidates opinion is been asked on that particular situation.
Tips: Read about case studies and be prepared.
Be honest.
Just tell what you really think and what you"ll actually do when are indulged in that situation and be smart too.

Round: Technical Interview
Experience: Different accounting concepts & conventions.
Journal entries for outstanding & prepaid expenses etc..,
Tips: Refer accounting concepts & conventions and journal entries

Skills: Communication And Confidence
College Name: Deccan School of Management

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join the genpact?
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.

    • Genpact has a strong reputation in the industry for providing excellent career growth opportunities

    • I am impressed by the positive work environment and culture at Genpact

    • I believe that working at Genpact will help me enhance my skills and knowledge in the field of process management

  • Answered by AI
  • Q2. How much salary you expect ?
  • Ans. 

    I expect a competitive salary based on my qualifications and experience.

    • I have researched the average salary range for Process Associates in the industry.

    • I have considered my qualifications, experience, and the responsibilities of the role.

    • I am open to negotiation and willing to discuss the salary package.

    • I value fair compensation for my skills and contributions.

    • I believe a mutually beneficial salary package will be de

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Round: Manager Round
Experience: One on one meet with manager.

Skills: Communication And Confidence, Knowledge About The Company, Behavioural Skills, General Knowledge, Accounting, Accuracy
College Name: Mds University

I applied via Approached by Company and was interviewed before Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What did you do last day.
  • Ans. 

    I worked on analyzing data and preparing reports for a client project.

    • Analyzed data sets to identify trends and patterns

    • Prepared detailed reports outlining key findings

    • Communicated with team members to discuss project progress

  • Answered by AI
  • Q2. Introduction
  • Q3. Why do you want to join Genpact.
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a dynamic work environment.

    • Genpact is known for its focus on employee development and training programs

    • I am impressed by Genpact's innovative approach to business process management

    • I believe working at Genpact will allow me to enhance my skills and contribute to the company's success

  • Answered by AI

Interview Preparation Tips

General Tips: All the rounds were taken in a single day.
I would like to recommend the job seekers to join it without any kind of headache.
Skills: Communication And Confidence, Communication And Confidence, Communication, Body Language, Problem Solving
Duration: 1-4 weeks

TCS Interview FAQs

How many rounds are there in TCS Senior Business Process Associate interview?
TCS interview process usually has 2 rounds. The most common rounds in the TCS interview process are Technical, HR and One-on-one Round.
What are the top questions asked in TCS Senior Business Process Associate interview?

Some of the top questions asked at the TCS Senior Business Process Associate interview -

  1. What is SLA and call f...read more
  2. Salary and other normal discussion it is basic ur intro and pack...read more
  3. Aml and based on ur domain and technical sk...read more

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TCS Senior Business Process Associate Salary
based on 124 salaries
₹2.5 L/yr - ₹7 L/yr
At par with the average Senior Business Process Associate Salary in India
View more details

TCS Senior Business Process Associate Reviews and Ratings

based on 12 reviews

4.0/5

Rating in categories

3.2

Skill development

3.7

Work-life balance

2.6

Salary

4.5

Job security

3.9

Company culture

2.6

Promotions

3.8

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