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TCS Service Level Manager Interview Questions and Answers

Updated 8 Jan 2022

TCS Service Level Manager Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How are service level agreement details extracted
  • Ans. 

    Service level agreement details are extracted through a process of negotiation and agreement between the service provider and the customer.

    • SLA details are typically agreed upon during the service level agreement negotiation process

    • The details are documented in the SLA document

    • The SLA document outlines the agreed upon service levels, metrics, and responsibilities of both parties

    • SLA details may be reviewed and updated pe...

  • Answered by AI
  • Q2. The details like service level description service level target service level calculation methodology service level reporting cycle are extracted from the contract interpretation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good understanding of service level agreement cycle a must

Skills evaluated in this interview

Interview questions from similar companies

I appeared for an interview in Sep 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a passionate software developer with experience in Java, Python, and web development.

    • Experienced in Java, Python, and web development technologies

    • Strong problem-solving skills and ability to work in a team

    • Completed multiple projects including a web-based inventory management system

  • Answered by AI
  • Q2. Simple coding questions..Basically pattern.
  • Q3. And also they will ask about your projects.

Interview Preparation Tips

Round: Test
Experience: 60 multiple choice questions so have to manage time carefully.
Tips: Have to give equal importance to all the sections..So try to do well in all section.
Duration: 1 hour 30 minutes
Total Questions: 60

Round: Technical + HR Interview
Experience: Don't panic...Only write those things that you know in your resume.

Skills: Smart Coding
College Name: Jaypee Institute Of Information Technology, Noida

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Total Questions: 20

Round: Group Discussion
Duration: 1 hour

Skills: Coding Skills And Knowledge On Data Structures

I appeared for an interview in Jun 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 30 minutes

Skills: Engineering Basics

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Group Discussion
Duration: 7 hours

College Name: Andhra university

I appeared for an interview in Aug 2017.

Interview Preparation Tips

Round: Test
Tips: Practice e litmus questions and also give mock tests on placement season
Duration: 2 hours

Round: Technical + HR Interview
Experience: The interviewer asked me questions from the subjects I mentioned in my CV and also asked so many situational questions like what will you do in this situation etc.

Skills: Presence Of Mind, Technical Skill

I appeared for an interview before Aug 2016.

Interview Questionnaire 

1 Question

  • Q1. Only introduction and project questions

Interview Preparation Tips

Round: aptitude
Experience: around 70 questions with sectional cutoff.
Tips: average questions keep watch on timer

Round: HR Interview
Experience: he was so friendly and it went on cool.
Tips: easy round.

Skills: Personality
College Name: Mnm Jain Engineering College

I appeared for an interview before Aug 2016.

Interview Questionnaire 

3 Questions

  • Q1. Questions from the resume submitted
  • Q2. Write a java program to find the palindrome
  • Q3. HR questions were at the end

Interview Preparation Tips

Round: Test
Experience: Need to solve the general aptitude question, general verbal questions like paragraphs and sentence completion.
Duration: 3 hours
Total Questions: 80

Skills: Programming, Coming Up With Efficient Solutions, Manage A Difficult Situation

Skills evaluated in this interview

I appeared for an interview before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Project related questions and questions from your stream that you had in Btech.
  • Q2. Basic questions about yourself and your aspirations in life.

Interview Preparation Tips

Round: Test
Experience: English, Quant, Reasoning basic MCQ
Tips: English strong and time management
Duration: 1 hour
Total Questions: 100

Round: Technical Interview
Experience: I was from electronics and comm background so was asked about Signals Analog and Digital, Also was asked about my project that i did in my final year and some of the DBMS and C programming questions asked.
Tips: Must know basic about your own stream first of all , what ever you did in 4 years of your engineering must have a idea about it.

Round: HR Interview
Experience: Tell me something about yourself, where do you see yourself after 5 years,
Your likes dislikes .
Tips: Basically they what to check how confident are you in answering the questions and how frequently do you talk to strangers and how do you talk what is your attitude and behavior , so be the best that you can and be what you are.

Software Developer Interview Questions & Answers

Infosys user image Ankit Singh Rajpoot

posted on 3 Oct 2017

I appeared for an interview in Jan 2017.

Interview Questionnaire 

1 Question

  • Q1. About my Family Members

Interview Preparation Tips

Round: Test
Experience: apti+Tech
Duration: 45 minutes

Round: Group Discussion
Experience: Described reasons
Duration: 15 minutes

Round: Technical Interview
Experience: Technical Questions were there related to my branch and tech

Skills: Technical Knowledge(ML, Aptitude, Presence Of Mind
College Name: Mahakoshal College Jbp.

TCS Interview FAQs

How to prepare for TCS Service Level Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Service management, Excel, ITIL, Issue resolution and Macros.
What are the top questions asked in TCS Service Level Manager interview?

Some of the top questions asked at the TCS Service Level Manager interview -

  1. How are service level agreement details extrac...read more
  2. The details like service level description service level target service level c...read more

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TCS Service Level Manager Salary
based on 8 salaries
₹6.1 L/yr - ₹17.9 L/yr
At par with the average Service Level Manager Salary in India
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