Tata Starbucks Smt Lead Interview Questions and Answers

I will listen to the customer, empathize with their situation, apologize for the inconvenience, offer a solution, and follow up to ensure satisfaction.

• Listen actively to the customer's complaint without interrupting

• Empathize with the customer's situation and show understanding

• Apologize sincerely for the inconvenience caused

• Offer a solution or resolution to address the complaint

• Follow up with the customer to ensure thei

TCP (Transmission Control Protocol) is a connection-oriented protocol that ensures reliable data delivery, while UDP (User Datagram Protocol) is a connectionless protocol that focuses on speed.

• TCP is reliable and ensures data delivery by establishing a connection between sender and receiver.

• UDP is faster but less reliable as it does not establish a connection before sending data.

• TCP is used for applications like web br...read more

Reverse a linked list by changing the pointers direction

• Start with three pointers: current, previous, and next

• Iterate through the linked list, updating the pointers to reverse the direction

• Return the new head of the reversed linked list

Experienced supervisor with a strong background in team management and problem-solving skills.

• Over 5 years of experience in supervising teams in various industries

• Skilled in conflict resolution and performance management

• Led a team that exceeded sales targets by 20% last quarter