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Tata CLiQ Customer Care Consultant Interview Questions and Answers for Experienced

Updated 6 Apr 2022

Tata CLiQ Customer Care Consultant Interview Experiences for Experienced

1 interview found

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Situation based questions
  • Q2. How confident are you
  • Q3. How can you be patient while dwaling with customers
  • Ans. 

    I remain calm and listen attentively to their concerns, taking breaks when necessary.

    • I take deep breaths and remind myself to stay calm

    • I listen attentively to their concerns without interrupting

    • I empathize with their situation and apologize for any inconvenience

    • I take breaks when necessary to avoid burnout

    • I focus on finding a solution to their problem

    • I maintain a positive attitude and avoid taking their frustration per

  • Answered by AI
Round 3 - Operation 

(2 Questions)

  • Q1. Confidence related past job related
  • Q2. Patience related , and if you have dealt with things like this in past

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident....
Share your escalation experience if you have ..
Because it is needed
We are dealing with luxury customers here , so your communication has to be great
You need to be very patient and very soft spoken
And while giving interview if they give you some situations based questions, that if you get an irate Customer
Be confident while answering , and yes you will answer with patience
Its not difficult to crack

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
  • Q2. What are some of your strengths and weaknesses when it comes to your work?
  • Q3. Tell me about your dream/passion.
  • Q4. Why do you want to join this company?
  • Q5. What are your future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - All they look for is a confident person, does not matter what you say just don't shut up or think go at it as a chatty person.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell us about yourself
  • Q2. Why did hire you
  • Q3. What is your strength
  • Q4. What is your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General knowledge and family background
Round 2 - Aptitude Test 

Work details and knowledge about medicine usage

Round 3 - Technical 

(1 Question)

  • Q1. Medical terminology and store management,

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience, basically they ll check you communication....

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk. Good communication is they are looking
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(1 Question)

  • Q1. They will ask you random questions
Round 2 - Technical 

(1 Question)

  • Q1. About your qualification
Round 3 - One-on-one 

(1 Question)

  • Q1. About skills and Experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. They asked you about qualifications work experience
Round 2 - HR 

(1 Question)

  • Q1. They will ask random questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How would you respond to rude customers?
  • Q2. How would you deal with situations that require urgency?

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They given 2 program to to 1-2 hour

Round 2 - One-on-one 

(1 Question)

  • Q1. Ask basic programming questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Uplers is good company, preparation on coding skills and some besic technical knowledge required

I appeared for an interview in Jan 2016.

Interview Questionnaire 

8 Questions

  • Q1. Find right veiw of a binary tree
  • Ans. 

    To find the right view of a binary tree, we need to traverse the tree and keep track of the rightmost node at each level.

    • Traverse the tree using level order traversal

    • At each level, keep track of the rightmost node

    • Add the rightmost node to the result array

    • Return the result array

  • Answered by AI
  • Q2. Find two missing number from a given array ,without sorting and o(n)
  • Ans. 

    Find two missing numbers from an unsorted array in O(n) time complexity.

    • Calculate the sum of all numbers from 1 to n using the formula n*(n+1)/2

    • Calculate the sum of all numbers in the given array

    • Subtract the sum of array from the sum of all numbers to get the sum of missing numbers

    • Use the sum of missing numbers and the sum of squares of all numbers from 1 to n to calculate the missing numbers using simultaneous equatio

  • Answered by AI
  • Q3. This round based on project
  • Q4. Normal HR question
  • Q5. Find ave salary without disclosing any one salary
  • Ans. 

    To find average salary without disclosing any one salary

    • Collect salaries of all employees

    • Add all salaries and divide by total number of employees

    • Do not disclose any individual salary

  • Answered by AI
  • Q6. One golden bricks n divide it to min number of part so that u can pay each day salary to a worker
  • Ans. 

    Divide a golden brick into minimum parts to pay daily salary to a worker.

    • The number of parts needed will depend on the daily salary of the worker.

    • The size of the parts should be equal.

    • The parts should be small enough to cover the daily salary but large enough to minimize the number of parts.

    • The formula to calculate the number of parts is: number of parts = total value of the golden brick / daily salary

  • Answered by AI
  • Q7. One goat and 100 lion puzzles
  • Q8. Make 4 equal shape part of a cake if u cut 1/4 part already

Interview Preparation Tips

Round: Test
Experience: do atleast 2-3 code

Round: Technical Interview
Experience: its an easy round for me

Round: Puzzle Interview
Experience: i cant two of puzzles ,but selected for next round
Tips: prepare puzzles

Round: Technical Interview
Tips: prepare project and explain every small things to the interviewer

Skills: ds, algo, dbms, os, networking, they required all you should have good knowledge of all these subject
College Name: NIT Bhopal
Motivation: very good work culture and they give 7.04 LPA in hand and other perk

Skills evaluated in this interview

Tata CLiQ Interview FAQs

How many rounds are there in Tata CLiQ Customer Care Consultant interview for experienced candidates?
Tata CLiQ interview process for experienced candidates usually has 3 rounds. The most common rounds in the Tata CLiQ interview process for experienced candidates are HR and One-on-one Round.
What are the top questions asked in Tata CLiQ Customer Care Consultant interview for experienced candidates?

Some of the top questions asked at the Tata CLiQ Customer Care Consultant interview for experienced candidates -

  1. How can you be patient while dwaling with custom...read more
  2. Situation based questi...read more

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