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posted on 5 Feb 2024
I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.
Typing keyboard in a computer.
I handle irate customers by remaining calm, empathizing with their concerns, and finding a solution to their problem.
Stay calm and composed
Listen attentively to the customer's complaint
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution or alternative
Seek assistance from a supervisor if necessary
Ensure customer satisfaction before they leave
I would remain calm and patient, offering assistance if needed.
Stay calm and composed
Offer assistance or suggestions if the customer seems indecisive
Apologize for any inconvenience caused
Ensure the customer feels heard and valued
posted on 5 Feb 2024
I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.
Typing keyboard in a computer.
I handle irate customers by remaining calm, empathizing with their concerns, and finding a solution to their problem.
Stay calm and composed
Listen attentively to the customer's complaint
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution or alternative
Seek assistance from a supervisor if necessary
Ensure customer satisfaction before they leave
I would remain calm and patient, offering assistance if needed.
Stay calm and composed
Offer assistance or suggestions if the customer seems indecisive
Apologize for any inconvenience caused
Ensure the customer feels heard and valued
based on 6 reviews
Rating in categories
Shift Manager
206
salaries
| ₹1.8 L/yr - ₹4 L/yr |
Restaurant General Manager
115
salaries
| ₹4.5 L/yr - ₹7.9 L/yr |
Assistant Restaurant Manager
61
salaries
| ₹3 L/yr - ₹5.1 L/yr |
Team Member
44
salaries
| ₹1 L/yr - ₹3.3 L/yr |
Assistant Manager
37
salaries
| ₹2.5 L/yr - ₹5.5 L/yr |
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