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Sysnet Global Technologies Senior Customer Service Executive Interview Questions and Answers

Updated 6 Jul 2024

Sysnet Global Technologies Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Introduction just brief intro
  • Q2. Technical support questions

Interview questions from similar companies

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Personal questions related to past experience for the employer and also asked the process query that I worked for...so it was very simple the brand HCL seems to be very tough but believe me it was very sim...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be very strong and also keep your self confident as you are really looking forward to a good carriers scope..

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What will you do if your target is not completed ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Normal answer explained everything
  • Q3. Previous work ex
  • Q4. Likes and dislikes

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. The first round was HR round, Tell me about yourself was the first question.
  • Q2. The second question was regarding my past work experience.
  • Q3. After the HR round, 3rd round was typing speed test.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Last round was with the operations manager.
  • Q2. Tell me about yourself. Also, they may ask about strength or weakness.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviews are easy. Also, bit of patience is required as it sometimes take a lot of time in a waiting room to complete the whole interview process.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General grammar test they will conduct

Round 3 - HR 

(1 Question)

  • Q1. Tel us about your previous work
Round 4 - One-on-one 

(1 Question)

  • Q1. About e-commerce questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and grammatical skill is important
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Mock call will be taken by HR
  • Q2. Why should I hire you
  • Q3. What is ur strength
  • Ans. 

    My strength is my ability to build strong relationships with clients and close deals.

    • Excellent communication and interpersonal skills

    • Strong negotiation and persuasion abilities

    • Proven track record of meeting and exceeding sales targets

    • Ability to understand customer needs and provide tailored solutions

    • Effective time management and organizational skills

    • Adaptability and resilience in a fast-paced sales environment

  • Answered by AI
  • Q4. Tell me about yourself
  • Q5. Talk any random topic
  • Ans. 

    The importance of effective communication in sales

    • Effective communication builds trust and rapport with customers

    • Listening skills help understand customer needs and provide tailored solutions

    • Clear and concise communication helps convey product benefits and value

    • Non-verbal communication, such as body language, impacts sales interactions

    • Active communication fosters long-term customer relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Assessment will be taken

Sysnet Global Technologies Interview FAQs

How many rounds are there in Sysnet Global Technologies Senior Customer Service Executive interview?
Sysnet Global Technologies interview process usually has 1 rounds. The most common rounds in the Sysnet Global Technologies interview process are Technical.
What are the top questions asked in Sysnet Global Technologies Senior Customer Service Executive interview?

Some of the top questions asked at the Sysnet Global Technologies Senior Customer Service Executive interview -

  1. Introduction just brief in...read more
  2. Technical support questi...read more

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Sysnet Global Technologies Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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Sysnet Global Technologies Senior Customer Service Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

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4.0

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4.0

Salary

3.0

Job security

4.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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