Svatantra Microfin Assistant Branch Manager Interview Questions and Answers for Freshers

The challenging part of collection is dealing with difficult customers and navigating complex payment situations.

• Handling customers who are uncooperative or hostile

• Negotiating payment plans with customers who are unable to pay in full

• Resolving disputes over billing errors or discrepancies

• Managing accounts that are past due or in collections

• Adhering to legal and ethical guidelines when collecting debts

Company desire numbers during COVID period

• Increase online sales by 30%

• Reduce operating costs by 20%

• Maintain customer satisfaction levels at 90%

• Implement remote work policies for 50% of employees

Configuring Palo Alto firewall involves setting up security policies, NAT rules, and VPN configurations.

• Create security policies to control traffic flow

• Set up NAT rules for translating private IP addresses to public IP addresses

• Configure VPN settings for secure remote access

• Utilize zones and interfaces for network segmentation

• Implement threat prevention features like antivirus and URL filtering

Procurement is the process of obtaining goods or services from external sources.

• Procurement involves sourcing, purchasing, and negotiating contracts for goods and services.

• It includes activities such as supplier selection, price negotiation, and contract management.

• Procurement aims to ensure that the organization obtains the best value for money and meets its needs efficiently.

• Examples of procurement activities include...read more

Procurement is the process of obtaining goods or services from external sources.

• Procurement involves sourcing, purchasing, and negotiating contracts for goods and services.

• It includes activities such as supplier selection, price negotiation, and contract management.

• Procurement aims to ensure that goods and services are acquired at the best possible price and quality.

• Examples of procurement activities include issuing pu...read more

I have extensive experience in team leadership, problem-solving, and customer service.

• Strong leadership skills demonstrated through previous supervisory roles

• Proven ability to solve complex problems efficiently and effectively

• Excellent customer service skills with a track record of exceeding customer expectations

I manage pressure in the workplace by prioritizing tasks, staying organized, and maintaining open communication with my team.

• Prioritize tasks based on deadlines and importance

• Stay organized by creating to-do lists and setting realistic goals

• Maintain open communication with team members to delegate tasks and ask for help when needed

Experience is the knowledge and skills acquired through participation in events or activities over a period of time.

• Experience is gained through hands-on involvement in various tasks and situations.

• It involves learning from successes and failures.

• Experience helps in developing expertise and judgment in decision-making.

• It can be gained through work, education, training, or personal life experiences.