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Sutherland Global Services Senior Associate Interview Questions and Answers

Updated 28 Mar 2025

Sutherland Global Services Senior Associate Interview Experiences

22 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Salary expectations
  • Q2. How long would you like to work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be concise and explain thoughts clearly.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction was asked by HR
Round 3 - Versant 

(1 Question)

  • Q1. Communication test
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager asks you questions related to process and checks your communication skills

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Q5. What is the KPI in your organisation?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Shine and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. City codes, past experience,tariffs
  • Q2. What is the city code for paris?
  • Ans. 

    The city code for Paris is +33.

    • The city code for Paris is +33.

    • City codes are used for international dialing purposes.

    • The city code for Paris is part of the country code for France.

  • Answered by AI
Round 2 - Aptitude Test 

Logical, English test

Round 3 - HR 

(1 Question)

  • Q1. Salary expectations

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Senior Associate interview:
  • Travel
Interview preparation tips for other job seekers - Nothing to worry about. Chill ...and give your best
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It's a online interview with choose one from below kind off questions

Round 2 - HR 

(1 Question)

  • Q1. What is ur strength weakness and why u want to join this company only

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Senior Associate interview:
  • General knowledge
  • Computer Operating
  • Communication Skills
  • Body Shop
Interview preparation tips for other job seekers - Be confident and bold.

Sutherland Global Services interview questions for designations

 Senior Process Associate

 (2)

 Senior Technical Associate

 (1)

 Senior Associate Manager

 (1)

 Senior Quality Associate

 (1)

 Associate/Senior Associate -(Technical)

 (2)

 Associate

 (31)

 Senior Customer Service Associate

 (1)

 Senior Associate 2

 (1)

Senior Associate Interview Questions & Answers

user image sandhiya nivi

posted on 23 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic questions they asked ,basic details they need with aptitude

Round 3 - Technical 

(2 Questions)

  • Q1. Technical related questions they asked..and basic information and about experience they asked
  • Q2. Tell about your previous job details
Round 4 - HR 

(1 Question)

  • Q1. Salary package, family background, education and experience details they asked

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Walk-in and was interviewed in Sep 2021. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self?
  • Q2. Essay writing any topic
  • Q3. Group discussion any topic
  • Q4. Hr round for us to answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and learn technical Support voice non voice also written skills

Senior Associate Jobs at Sutherland Global Services

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic personal questions
  • Q2. Tell me about yourself past experience
Round 3 - Technical 

(2 Questions)

  • Q1. Prepare for mock calls Read something related to your process
  • Q2. Why should we hire you Customer related scenario created

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare
If you know your ops manager name please make sure you check them on linkdein make small conversations before interview relax yourself. If you’re nervous just take second and then start speaking.

I applied via Walk-in and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude - Maths and English

Round 3 - Aptitude Test 

(3 Questions)

  • Q1. Essay writing and email writing for Non-Voice
  • Q2. Typing test to check your capabilities for Non-Voice ( chat and email support)
  • Q3. Communication test for voice process
Round 4 - One-on-one 

(2 Questions)

  • Q1. About the previous job
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold while answering the questions in the one on one round.

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Communication skills and technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and be well prepared

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Grammatical test like essay writing

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain your career goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend the interview with confidence, good communication required with HR. Typing speed 35 words per minute is additionally helpful.

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Senior Associate interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Sutherland Global Services Senior Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Recruitment, Talent Acquisition, Customer Service, Finance and Customer Experience.
What are the top questions asked in Sutherland Global Services Senior Associate interview?

Some of the top questions asked at the Sutherland Global Services Senior Associate interview -

  1. What is the city code for par...read more
  2. WHAT IS DEPENDENCY INJECT...read more
  3. WHAT IS SOLID PRINICP...read more
How long is the Sutherland Global Services Senior Associate interview process?

The duration of Sutherland Global Services Senior Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Senior Associate Interview Process

based on 20 interviews

2 Interview rounds

  • HR Round
  • Aptitude Test Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Senior Associate Salary
based on 1.9k salaries
₹1.8 L/yr - ₹7.8 L/yr
56% less than the average Senior Associate Salary in India
View more details

Sutherland Global Services Senior Associate Reviews and Ratings

based on 330 reviews

3.3/5

Rating in categories

3.1

Skill development

3.4

Work-life balance

3.1

Salary

3.3

Job security

3.2

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 330 Reviews and Ratings
Associate/Senior associate | International Voice Process| WFO

Hyderabad / Secunderabad

0-2 Yrs

Not Disclosed

Associate, Senior Associate

Thane,

Navi Mumbai

+1

0-1 Yrs

₹ 1-2 LPA

Senior Associate

Chennai

1-5 Yrs

₹ 0.5-2.5 LPA

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