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Sutherland Global Services IT Technical Support Engineer Interview Questions and Answers

Updated 3 Jun 2024

Sutherland Global Services IT Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

General questions and it was good process

Round 2 - HR 

(1 Question)

  • Q1. General questions about why did I relieve from old company

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Cobol, DB2 main practical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended the interview with 1 year experience. Question was answerable and basic preparation and understanding of job description is much enough. Some realistic questions also be asked. Once we have strong preparation and good learning in our subject, we can get it. Sometimes people may take long time to call the selected candidates.. sometimes very late to inform the selection also.

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Java 8 and spring boot
Round 2 - Technical 

(1 Question)

  • Q1. Java 8 and spring boot Microservices

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for java 8 Spring boot and Microservices and Angular.

I applied via Company Website and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of SQL and java

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on basics of SQL and java

I appeared for an interview in Oct 2016.

Interview Questionnaire 

14 Questions

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Graduated with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Completed internships in software development

    • Familiar with programming languages like Java, Python, and C++

  • Answered by AI
  • Q2. Walk me over your strengths and weaknesses.
  • Ans. 

    My strengths include problem-solving skills and attention to detail. My weaknesses include public speaking and time management.

    • Strengths: problem-solving skills

    • Strengths: attention to detail

    • Weaknesses: public speaking

    • Weaknesses: time management

  • Answered by AI
  • Q3. Why are you opting for CGI (a consultancy firm)? Why the sudden shift of interest?
  • Ans. 

    I am opting for CGI because of their reputation for providing challenging projects and opportunities for growth.

    • CGI is known for offering challenging projects that will help me enhance my skills and knowledge.

    • I am interested in working with a diverse range of clients and industries, which CGI can provide.

    • CGI's emphasis on professional development and training programs align with my career goals.

    • I believe CGI's collabor...

  • Answered by AI
  • Q4. Tell me about the internships that you have done.
  • Ans. 

    I have completed internships at two different software companies, where I gained hands-on experience in software development and learned about different programming languages and technologies.

    • Internship at Company A involved working on a web application using Java and Spring framework

    • Internship at Company B focused on mobile app development using React Native and Firebase

    • Both internships provided me with valuable exper...

  • Answered by AI
  • Q5. A response to a real life business problematic situation- you are a fresher and in the first day of your job: you face huge ruckus and burden over close deadline, unfinished project work, unsatisfactory cl...
  • Q6. How do you handle stress?
  • Ans. 

    I handle stress by practicing mindfulness, taking breaks, and seeking support from colleagues.

    • Practicing mindfulness through meditation and deep breathing exercises

    • Taking short breaks to clear my mind and recharge

    • Seeking support from colleagues or mentors to discuss challenges and brainstorm solutions

  • Answered by AI
  • Q7. Why should I hire you instead of all the others?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for software development.

    • I have a Bachelor's degree in Computer Science with a focus on software engineering.

    • I have completed multiple internships where I gained hands-on experience in developing software applications.

    • I have a proven track record of successfully completing projects on time and exceeding expectations.

  • Answered by AI
  • Q8. Are you up for relocating for the interest of the company?
  • Ans. 

    Yes, I am open to relocating for the interest of the company.

    • I am willing to relocate for career growth opportunities

    • I understand the importance of being flexible for the company's needs

    • I have relocated for previous job opportunities and have adapted well to new environments

  • Answered by AI
  • Q9. Any questions you got to ask me.
  • Q10. Tell something about yourself.
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Graduated with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Completed internships in software development

    • Proficient in programming languages like Java, Python, and C++

  • Answered by AI
  • Q11. Why CGI?
  • Ans. 

    CGI is a leading global IT and business consulting services firm.

    • CGI has a strong reputation in the industry for delivering high-quality software solutions.

    • CGI offers a wide range of opportunities for career growth and development.

    • CGI has a diverse and inclusive work culture that fosters collaboration and innovation.

    • CGI has a global presence, providing exposure to international projects and clients.

    • CGI values employee ...

  • Answered by AI
  • Q12. What do you know about the company?
  • Ans. 

    The company is a leading software development firm specializing in creating innovative solutions for various industries.

    • Specializes in creating innovative software solutions

    • Works with clients from various industries

    • Known for high-quality and reliable products

    • Has a strong team of software engineers and developers

  • Answered by AI
  • Q13. What is your motivation?
  • Ans. 

    My motivation stems from my passion for problem-solving and creating innovative solutions.

    • Passion for problem-solving drives me to constantly seek new challenges

    • Desire to create innovative solutions that improve efficiency and user experience

    • Inspiration from successful projects and positive feedback from users

  • Answered by AI
  • Q14. Where do you see yourself in five years time?
  • Ans. 

    In five years, I see myself as a senior software engineer leading a team of developers on innovative projects.

    • Continuing to enhance my technical skills through ongoing learning and certifications

    • Taking on more leadership responsibilities within the team

    • Contributing to the development of cutting-edge software solutions

    • Mentoring junior team members to help them grow in their careers

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The first round was an online test conducted by hirepro.in. The round was 2 hours and went pretty swift aside from some really 'make or break' questions. As a mechanical Engineer and having next to little proficiency in programming, I was not astounded to find myself biting nails and clicking Flukes while glancing at the ever-incomprehensible coding questions. With each question, it seemed like I was brandishing the bat in the air for all kinds of balls, whether bouncer or Yorker, just for the only reason "I can't make a single thing out of these questions, let alone answer". The verbal and quantitative part was friendlier on me. I was able to answer almost 90% in those two sections. The questions framed were basic and doable with a month

I appeared for an interview in Oct 2016.

Interview Questionnaire 

14 Questions

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a software engineer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on projects involving web development and data analysis.

    • I am passionate about learning new technologies and solving complex problems.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI
  • Q2. Walk me over your strengths and weaknesses.
  • Ans. 

    My strengths include problem-solving, adaptability, and teamwork. My weaknesses include public speaking and time management.

    • Strengths: problem-solving, adaptability, teamwork

    • Examples: I have experience in solving complex coding problems, I am able to adapt to new technologies quickly, I work well in a team environment

    • Weaknesses: public speaking, time management

    • Examples: I struggle with presenting in front of large grou...

  • Answered by AI
  • Q3. Why are you opting for CGI (a consultancy firm)? Why the sudden shift of interest?
  • Ans. 

    I am opting for CGI because of their reputation in the industry and the opportunities they offer for growth and learning.

    • CGI has a strong reputation in the industry for providing quality services to clients

    • CGI offers a wide range of opportunities for growth and learning, including training programs and mentorship

    • I am excited about the chance to work with a diverse group of professionals and learn from their experiences

    • ...

  • Answered by AI
  • Q4. Tell me about the internships that you have done.
  • Ans. 

    I have completed internships at two different software companies.

    • Internship at Company A involved developing a web application using Java and Spring framework.

    • Internship at Company B focused on mobile app development using React Native.

    • Both internships provided hands-on experience with software development lifecycle and teamwork.

  • Answered by AI
  • Q5. A response to a real life business problematic situation- you are a fresher and in the first day of your job: you face huge ruckus and burden over close deadline, unfinished project work, unsatisfactory cl...
  • Q6. How do you handle stress?
  • Ans. 

    I handle stress by prioritizing tasks, taking breaks, and seeking support when needed.

    • I prioritize tasks and focus on the most important ones first

    • I take breaks to clear my mind and recharge

    • I seek support from colleagues or supervisors when necessary

    • I practice mindfulness and meditation to manage stress

    • I maintain a healthy work-life balance to prevent burnout

  • Answered by AI
  • Q7. Why should I hire you instead of all the others?
  • Ans. 

    I have a strong technical background, a passion for problem-solving, and a proven track record of delivering high-quality software solutions.

    • I have a Bachelor's degree in Computer Science and relevant internship experience.

    • I excel in programming languages such as Java, Python, and C++.

    • I have successfully completed projects that required complex problem-solving skills, such as developing a mobile application for a local

  • Answered by AI
  • Q8. Are you up for relocating for the interest of the company?
  • Ans. 

    Yes, I am open to relocating for the company if required.

    • I am willing to relocate for the right opportunity and growth.

    • I understand the importance of being flexible and adaptable in the tech industry.

    • I have relocated for previous job opportunities and have had positive experiences.

    • I am excited about the possibility of exploring new locations and cultures.

  • Answered by AI
  • Q9. Any questions you got to ask me.
  • Q10. Tell something about yourself.
  • Ans. 

    I am a dedicated and passionate software engineer with experience in developing web applications.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on projects using technologies such as Java, Python, and JavaScript.

    • I am skilled in front-end development using React and Angular.

    • I have experience working in Agile development environments.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q11. Why CGI?
  • Ans. 

    CGI is a leading global IT and business consulting services firm.

    • CGI has a strong reputation in the industry for delivering high-quality software solutions.

    • CGI offers a wide range of opportunities for career growth and development.

    • CGI has a global presence, allowing for exposure to diverse projects and clients.

    • CGI values innovation and encourages employees to think creatively.

    • CGI provides a supportive and collaborative

  • Answered by AI
  • Q12. What do you know about the company?
  • Ans. 

    The company is a leading software development firm specializing in creating innovative solutions for various industries.

    • The company was founded in 2005 and has since grown to become a key player in the software development industry.

    • They have a strong focus on creating cutting-edge solutions for clients in industries such as healthcare, finance, and retail.

    • The company values innovation, teamwork, and customer satisfacti...

  • Answered by AI
  • Q13. What is your motivation?
  • Ans. 

    My motivation is to constantly learn and improve my skills while contributing to the success of the team and the company.

    • I am driven by the desire to learn and grow professionally

    • I am motivated by the opportunity to work with a talented team and contribute to the success of the company

    • I am passionate about technology and enjoy solving complex problems

    • I am motivated by the satisfaction of seeing my work make a positive ...

  • Answered by AI
  • Q14. Where do you see yourself in five years time?
  • Ans. 

    In five years, I see myself as a senior software engineer, leading a team of developers to create innovative solutions.

    • Continuing to learn and grow my skills in software development

    • Taking on more responsibility and leadership roles

    • Contributing to the success of the company through my work

    • Mentoring and guiding junior developers

    • Staying up-to-date with the latest technologies and trends in the industry

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The first round was an online test conducted by hirepro.in. The round was 2 hours and went pretty swift aside from some really 'make or break' questions. As a mechanical Engineer and having next to little proficiency in programming, I was not astounded to find myself biting nails and clicking Flukes while glancing at the ever-incomprehensible coding questions. With each question, it seemed like I was brandishing the bat in the air for all kinds of balls, whether bouncer or Yorker, just for the only reason "I can't make a single thing out of these questions, let alone answer". The verbal and quantitative part was friendlier on me. I was able to answer almost 90% in those two sections. The questions framed were basic and doable with a month

I appeared for an interview in Sep 2016.

Interview Questionnaire 

6 Questions

  • Q1. Oops concept examples?
  • Ans. 

    Examples of OOP concepts include inheritance, polymorphism, and encapsulation.

    • Inheritance: A child class inherits properties and methods from a parent class.

    • Polymorphism: Objects of different classes can be treated as objects of a common superclass.

    • Encapsulation: Data and methods are bundled together in a class, hiding internal details.

  • Answered by AI
  • Q2. Different SQL queries?
  • Ans. 

    Different SQL queries are used to retrieve, manipulate, and manage data in a relational database.

    • SELECT query: retrieves data from one or more tables

    • INSERT query: inserts new data into a table

    • UPDATE query: modifies existing data in a table

    • DELETE query: removes data from a table

    • JOIN query: combines data from multiple tables based on a related column

    • GROUP BY query: groups data based on a specific column

    • ORDER BY query: so...

  • Answered by AI
  • Q3. Programme on file handling?
  • Ans. 

    A program on file handling is a software that allows users to create, read, update, and delete files on a computer system.

    • File handling involves operations such as opening, closing, reading, writing, and deleting files.

    • File handling can be done using various programming languages such as C, C++, Java, Python, etc.

    • Examples of file handling operations include creating a new file, reading data from a file, writing data to...

  • Answered by AI
  • Q4. Introduce yourself ?
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for software development.

    • Recent graduate with a degree in Computer Science

    • Passionate about software development

    • Experience with programming languages like Java and Python

  • Answered by AI
  • Q5. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior software engineer leading a team of developers on innovative projects.

    • Advancing to a senior software engineer role

    • Leading a team of developers on projects

    • Working on innovative and challenging projects

    • Continuing to learn and grow in the field

  • Answered by AI
  • Q6. What are your weakness and strength?
  • Ans. 

    My weakness is overthinking and my strength is attention to detail.

    • Weakness: tend to overthink situations, which can lead to indecision

    • Strength: strong attention to detail, ensuring accuracy in work

    • Weakness: difficulty delegating tasks, preferring to do everything myself

    • Strength: quick learner, able to pick up new technologies and concepts easily

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: I got a call for the interview from elitmus, after which first round was written round in which aptitude questions were asked from different topics such as number system, time and work, ratio, probability etc. And there were negative marks for wrong answers.
Tips: For elitmus prepare from R.S Agrawal and Arun Sharma, both are good books.
Don't try to just answer every question if there is negative marking for the wrong answer.
Duration: 45 minutes
Total Questions: 35

Round: Group Discussion
Experience: In this round, we have to speak about the given topic for about 10 minutes. So I spoke on both good and bad use of mobile phone.
Tips: just be confident and fluent.
Duration: 10 minutes

Round: Technical Interview
Experience: In this round basically, questions were asked from Java and SQL.
Tips: Have a proper knowledge about all the technical skills in your resume.
Cover all the topics so that you do not go blank in any question during the interview.

Round: Project Round
Experience: This round was all about my college project. About what my project was, how many members were there in my team, what was my role and involvement in the project and some technical questions about the project.
Tips: make sure that you know all about your project.
try to make your own project by yourself.

Round: HR Interview
Experience: This round was just general talk round with simple interaction to introduce myself and tell hobbies, my future plans, my strength, my weakness etc. And all about the salary and job role part.
Tips: just be yourself.

College Name: Radharaman Institute Of Technology And Science

Skills evaluated in this interview

I appeared for an interview before Feb 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Recent graduate with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Experience with programming languages like Java, Python, and C++

    • Completed internships at tech companies

  • Answered by AI
  • Q2. Walk me over your strengths and weaknesses.
  • Ans. 

    My strengths include problem-solving skills and attention to detail. My weaknesses include public speaking and time management.

    • Strengths: problem-solving skills

    • Strengths: attention to detail

    • Weaknesses: public speaking

    • Weaknesses: time management

  • Answered by AI
  • Q3. Why are you opting for CGI(a consultancy firm)? Why the sudden shift of interest?
  • Ans. 

    I am opting for CGI because of their reputation for providing challenging projects and opportunities for growth.

    • CGI has a strong reputation in the industry for providing challenging projects and opportunities for growth.

    • I am attracted to CGI's focus on innovation and cutting-edge technology.

    • I believe working at CGI will help me enhance my skills and knowledge in software engineering.

  • Answered by AI
  • Q4. Tell me about the internships that you have done?
  • Ans. 

    I have completed internships at two different software companies, where I gained hands-on experience in software development.

    • Internship at Company A involved working on a web application project using Java and Spring framework.

    • Internship at Company B focused on mobile app development using React Native and Firebase.

    • Both internships provided me with valuable experience in coding, debugging, and collaborating with team m

  • Answered by AI
  • Q5. A response to a real life business problematic situation- you are a fresher and in the first day of your job: you face huge ruckus and burden over close deadline, unfinished project work, unsatisfactory cl...
  • Q6. How do you handle stress?
  • Ans. 

    I handle stress by practicing mindfulness, taking breaks, and seeking support from colleagues.

    • Practicing mindfulness through meditation and deep breathing exercises

    • Taking short breaks to clear my mind and recharge

    • Seeking support from colleagues or mentors to discuss challenges and brainstorm solutions

  • Answered by AI
  • Q7. Any questions you got to ask me?

Interview Preparation Tips

Round: Test
Experience: The first round was an online test conducted by hirepro.in. The round was 2 hours and went pretty swift aside from some really 'make or break' questions. As a mechanical Engineer and having next to little proficiency in programming, I was not astounded to find myself biting nails and clicking Flukes while glancing at the ever-incomprehensible coding questions. Me, With each question, seems like brandishing the bat in the air for all kinds of balls, whether bouncer or yorker, just for the only reason "I can't make a single thing out of these questions, let alone answer". The verbal and quantitative part was more friendly to me. I was able to answer almost 90% in those two sections. The questions framed were basic and doable with a month's or two's practice. The verbal section contained- Reading Comprehension, Word Synonym and antonym, Sentence Correction and Sentence orientation and ordering.
p.s: After giving the exam and ravaging the coding part, I saw my chances of getting shortlisted being one in a million. Still, with immense exultation, I got selected and was asked to go for the PI, as if they didn't consider the Programming part for mechanical engineering and for other core dept. students.
Tips: The only sutra to succeed in an online test is to stay cool during the exam and to have a healthy breakfast in the morning before the exam.
For the verbal part, start reading omnivorously and focus on sentence formation patterns. At last, Indiabix.com always comes as the saviour. For maths part needs a lot of Practice. Always, start the preparation for apti earlier than your peers: great way to get a heads up. STAY COOL AND BANG THE GAME.


Duration: 2 hours
Total Questions: 100

Round: Technical Interview
Experience: Very fortunately, even in a technical interview, all the questions asked to me were HR. I told him (interviewer) that it was my first interview, so, on the outset I was quite nervous then he talked to me and a friendly air hovered over the whole room.
Tips:


College Name: NIT Durgapur

I applied via Walk-in and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. A program on recursion.
  • Ans. 

    Recursion is a programming technique where a function calls itself to solve a problem.

    • Recursion involves a base case and a recursive case

    • Recursion can be used to solve problems like factorial, Fibonacci sequence, and binary search

    • Recursion can be less efficient than iterative solutions for some problems

  • Answered by AI
  • Q2. Is a string mutable/immutable with an example
  • Ans. 

    A string can be both mutable and immutable depending on the programming language.

    • In languages like Java and Python, strings are immutable.

    • In languages like C++ and C#, strings are mutable.

    • Immutable strings cannot be modified once created, while mutable strings can be modified.

    • Example of immutable string: 'hello world'.replace('o', '0') returns 'hell0 w0rld'.

    • Example of mutable string: string s = 'hello'; s[0] = 'j'; s n

  • Answered by AI
  • Q3. OOPS concept with examples
  • Ans. 

    OOPS is a programming paradigm based on the concept of objects.

    • OOPS stands for Object-Oriented Programming System

    • It focuses on creating objects that contain both data and functions

    • Encapsulation, Inheritance, and Polymorphism are the three main pillars of OOPS

    • Example: A car is an object that has properties like color, model, and functions like start, stop, and accelerate

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with the basics and stick to one language. Concept matters more than syntax.

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If "WAS" is shutdown are you ok with DEVops
  • Ans. 

    Yes, I am comfortable with DEVops if WAS is shutdown.

    • I have experience with both WAS and DEVops

    • I understand the dependencies between the two systems

    • I am confident in my ability to troubleshoot and resolve any issues that may arise

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for tricky questions

Skills evaluated in this interview

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services IT Technical Support Engineer interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are Group Discussion and HR.

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Sutherland Global Services IT Technical Support Engineer Interview Process

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Interview experience

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₹3.2 L/yr - ₹7 L/yr
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