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Sutherland Global Services Customer Relation Officer Interview Questions and Answers

Updated 1 Feb 2024

Sutherland Global Services Customer Relation Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Did you choose career or job?
Round 2 - Assignment 

Essay and email drafting

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you hire our company
  • Ans. 

    We hired your company for its reputation for excellent customer service and innovative solutions.

    • Reputation for excellent customer service

    • Innovative solutions offered by your company

    • Positive feedback from other clients

  • Answered by AI
  • Q3. What is finance
  • Ans. 

    Finance is the management of money and investments.

    • Finance involves managing money, investments, and other financial assets.

    • It includes activities such as budgeting, saving, investing, and borrowing.

    • Finance is essential for individuals, businesses, and governments to make informed financial decisions.

    • Examples of finance include personal budgeting, corporate finance, and government fiscal policy.

  • Answered by AI
  • Q4. What is purchase returns
  • Ans. 

    Purchase returns refer to products that customers return to the seller for various reasons.

    • Purchase returns are products that customers return due to defects, damages, wrong items, or dissatisfaction.

    • They are usually accompanied by a return authorization process to ensure proper handling.

    • The seller may issue a refund, replacement, or credit for the returned items.

    • Examples include returning a damaged electronic device o

  • Answered by AI
  • Q5. What is your strength and weekness
  • Ans. 

    My strength is my ability to communicate effectively with customers and my weakness is that I can be overly detail-oriented at times.

    • Strength: Effective communication skills

    • Strength: Ability to build rapport with customers

    • Weakness: Being overly detail-oriented

    • Weakness: Striving for perfection in every task

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why do want to work for our company
  • Ans. I want to work in your company because to improve learn new more skills. And I want to show my skills how good I’m.
  • Answered Anonymously
  • Q2. What are your strength
  • Ans. Being curious and eagerness to know new things
  • Answered Anonymously
  • Q3. Tell about your self
  • Q4. I’m Pavithra. I’m from Hyderabad. I study degree bsc electrons. I’m good in helping someone how are in news

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.

Round 2 - Technical 

(1 Question)

  • Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not hard. They ask about your project and your role.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions on testing.
  • Q2. Write sample code on some basic queries supplied during interview.
  • Ans. 

    Sample code for basic queries

    • Use SELECT statement to retrieve data from a table

    • Use WHERE clause to filter data based on conditions

    • Use ORDER BY clause to sort data in ascending or descending order

    • Use GROUP BY clause to group data based on a column

    • Use JOIN clause to combine data from multiple tables

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have some knowledge on selenium testibg.

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions related to c, c++, data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Knowledge of C language and JAVA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.

Interview Questionnaire 

1 Question

  • Q1. Technical questions they ask about Database structure basics rman restoration datagaurd Linux basics data pump

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview but it's take 2 months for offer letter

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself??
  • Q2. What where the challenge you faced in your previous role and how did you overcome??

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident ..tell them what they want to hear

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Relation Officer interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round and Assignment.

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Sutherland Global Services Customer Relation Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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