Sunrise Hospital
Dew Solutions Interview Questions and Answers
Q1. What are things we should make sure before taking Mammograms?
Before taking mammograms, certain things should be ensured for accurate results.
Ensure the patient is not wearing any deodorant, powder, or lotion on their chest or underarms
Check if the patient is pregnant or breastfeeding
Ask the patient about any breast implants or surgeries
Ensure the patient is comfortable and in the correct position for the mammogram
Check the equipment for proper functioning and calibration
Q2. What is op and IP billing in hospital?
OP and IP billing in hospitals refer to the billing process for outpatient and inpatient services respectively.
OP billing is for services provided to patients who are not admitted to the hospital, such as consultations, diagnostic tests, and minor procedures.
IP billing is for services provided to patients who are admitted to the hospital, including room charges, surgeries, medications, and other treatments.
OP billing usually involves billing based on individual services or pr...read more
Q3. 1. What are the safety measure of Radiation ?
Safety measures of radiation include time, distance, and shielding.
Limiting exposure time
Increasing distance from the radiation source
Using shielding materials such as lead aprons and walls
Monitoring radiation levels regularly
Following proper protocols and procedures
Properly maintaining equipment
Providing education and training to staff and patients
Using personal protective equipment
Ensuring proper disposal of radioactive materials
Q4. Which software are using in billing section?
We use QuickBooks for billing purposes.
QuickBooks is a popular accounting software used for billing and invoicing.
It allows us to create and send invoices, track payments, and manage expenses.
We also use it to generate financial reports and keep track of our financial transactions.
QuickBooks is user-friendly and helps us streamline our billing process.
We have found it to be a reliable and efficient tool for our billing needs.
Q5. How to billing of ip Patient?
Billing of IP patients involves documenting and charging for medical services provided during their hospital stay.
Collect and verify patient information, including insurance details
Document all medical procedures, tests, and medications administered
Assign appropriate billing codes for each service rendered
Calculate the total charges based on the billing codes and hospital rates
Submit the billing information to the insurance company or patient for payment
Follow up on any denie...read more
Q6. Lead equipments For ex : Lead Apron
Lead equipments are used to protect the patient and the technician from radiation exposure during mammography.
Lead apron is worn by the patient to protect their body from radiation exposure.
Lead shields are used to protect sensitive organs like the thyroid gland and reproductive organs.
Lead gloves and glasses are used by the technician to protect their hands and eyes from radiation exposure.
Lead markers are used to mark the location of abnormalities on the mammogram.
Lead barr...read more
Q7. If patient will get angry, how you will cool him/her?
To cool an angry patient, I would listen attentively, empathize with their concerns, apologize if necessary, offer solutions, and follow up with them.
Listen attentively to the patient's concerns without interrupting
Empathize with the patient's emotions and validate their feelings
Apologize sincerely if the situation warrants it
Offer solutions or alternatives to address the patient's issue
Follow up with the patient to ensure their satisfaction
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