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Sunrise Hospital

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3.8

based on 76 Reviews

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Sunrise Hospital Senior Customer Service Executive Interview Questions and Answers

Updated 1 May 2021

Sunrise Hospital Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 27 Apr 2021

I applied via Referral and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If patient will get angry, how you will cool him/her?
  • Ans. 

    To cool an angry patient, I would listen attentively, empathize with their concerns, apologize if necessary, offer solutions, and follow up with them.

    • Listen attentively to the patient's concerns without interrupting

    • Empathize with the patient's emotions and validate their feelings

    • Apologize sincerely if the situation warrants it

    • Offer solutions or alternatives to address the patient's issue

    • Follow up with the patient to en

    • Answered by AI
    View 1 more answer
  • Q2. If you will get a roll of head of the team, how you will handle your team?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared to answer your strength and weaknesses.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Johnson & Johnson user image

posted on 2 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your target in your previous organization
    • Add your answer
  • Q2. I luckily answer for my previous organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepared

Sales Executive Interview Questions & Answers

Pacific BPO user image Anonymous

posted on 25 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Their will be set of questions u have to clear the first round in aptitude

Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask about the previous experience if any
    • Add your answer
  • Q2. And about sales
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about sales

Sales Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 4 Sep 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and when can you join
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. They will give you random topic
    • Add your answer

Senior Executive Interview Questions & Answers

Pacific BPO user image Anonymous

posted on 13 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to understand all denials status and have communication skills... thanks

Senior Executive Interview Questions & Answers

Pacific BPO user image Anonymous

posted on 9 Jan 2018

Interview Questionnaire 

1 Question

  • Q1. Its all about your confidence level and for analysing the reliability of employee.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Criteria related to good communication skill, ms office knowledge and experience.

Round: Test
Experience: Test related to medical billing terms, denials, module and latest us healtcare updates.

Senior Executive Interview Questions & Answers

Paras Hospital user image Anonymous

posted on 22 Oct 2022

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As per job profile experience
    • Add your answer
  • Q2. Knowledge of process of industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have command on your work profile what you have done earlier and willing to do.

Senior Executive Interview Questions & Answers

Pacific BPO user image

posted on 30 Dec 2021

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why Should we hire you?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This a very known and frequently asked question in almost all kind of industries. So while answering this be confident but not over , there a very thin line difference between these two you can under it by making difference between self confidence and arogancy. So on my note when you are answering this question always keep in your mind that there are numbers of good candidates apart from you, you aren't the only candidate organization have for the respective job role, so use this line as well and at this moment talk about your qualities which can be helpful for the job role you are applying and ask for an opportunity to proof the same. The most important thing is be self aware and trust yourself while appearing in any interview.
Best wishes for you career :)

Customer Care Executive Interview Questions & Answers

SRL Diagnostics user image Anonymous

posted on 24 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

    • Answered by AI
    Add your answer
  • Q2. What do you know about pathology.
    • Add your answer
  • Q3. What types of blood groups
    • Add your answer
  • Q4. And about my previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Senior Executive Interview Questions & Answers

Pacific BPO user image Anonymous

posted on 29 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My self & process related questions
    • Add your answer
  • Q2. Like salary hikes & negotiation
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Managers round for process & work related questions. No more questions ask in bulk hiring but in alone hiring they ask more as well as in virtual interview.
    • Add your answer
  • Q2. Work process and relevant experience
    • Add your answer
  • Q3. Direct walkin instead of virtual bcz infront a person can't take your 10 minute max. But virtual interview take your 20 to 30 minute to see your qualities.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go for there and job security is good also as their ex employee said
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