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SRL Diagnostics

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4.1

based on 1.1k Reviews

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SRL Diagnostics Customer Care Executive Interview Questions and Answers

Updated 26 Mar 2023

SRL Diagnostics Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

    • Answered by AI
    Add your answer
  • Q2. What do you know about pathology.
    • Add your answer
  • Q3. What types of blood groups
    • Add your answer
  • Q4. And about my previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Top trending discussions

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Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Sales Executive Interview Questions & Answers

Thyrocare Technologies user image Anonymous

posted on 1 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All basic details regarding, your self,family background,carier background and basic knowledge of diagnostic industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - With my opinion, don't try to work in thyrocare.thyrocare is like a pressure coocker. And nobody will help you to resolve your issues

Customer Care Executive Interview Questions & Answers

Vijaya Diagnostic Centre user image Anonymous

posted on 30 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduced yourself tell me abot family background Typing test
    • Add your answer
  • Q2. Typing test and self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips it's just a normal interview and introduction and tyiping test

Sales Executive Interview Questions & Answers

Metropolis Healthcare user image Anonymous

posted on 21 May 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell us in brief about yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell us something about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and honest for all answers

Customer Care Executive Interview Questions & Answers

Vijaya Diagnostic Centre user image Anonymous

posted on 20 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing their asking very simple question self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Seriously, I had very bad experience with this company because they said split shits and rotation shifts, and if we are having good english communication they can't select they will reject.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
    • Add your answer
  • Q2. Experience in previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Arshad Khan

posted on 30 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job hai and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your previous Experience ?
    • Add your answer
  • Q2. Where do you reside
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Sales Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 4 Sep 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and when can you join
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. They will give you random topic
    • Add your answer

Customer Care Executive Interview Questions & Answers

Vijaya Diagnostic Centre user image Anonymous

posted on 28 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Any work experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What are the languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Can communicate effectively in multiple languages

    • Experience in providing customer care in multilingual environments

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Teena Gupta

posted on 28 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why uh left your last company
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.
More about working at SRL Diagnostics

SRL Diagnostics Interview FAQs

How many rounds are there in SRL Diagnostics Customer Care Executive interview?
SRL Diagnostics interview process usually has 2 rounds. The most common rounds in the SRL Diagnostics interview process are Resume Shortlist and One-on-one Round.
How to prepare for SRL Diagnostics Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SRL Diagnostics. The most common topics and skills that interviewers at SRL Diagnostics expect are customer support, Communication, Customer Complaints, Executive Management and Healthcare.
What are the top questions asked in SRL Diagnostics Customer Care Executive interview?

Some of the top questions asked at the SRL Diagnostics Customer Care Executive interview -

  1. What do you know about patholo...read more
  2. What types of blood gro...read more

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SRL Diagnostics Customer Care Executive Salary
based on 23 salaries
₹2 L/yr - ₹4 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

SRL Diagnostics Customer Care Executive Reviews and Ratings

based on 9 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.5

Salary

4.6

Job security

4.5

Company culture

4.5

Promotions

4.5

Work satisfaction

Explore 9 Reviews and Ratings
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