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SRL Diagnostics

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4.1

based on 1.1k Reviews

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SRL Diagnostics Customer Care Executive Interview Questions and Answers

Updated 26 Mar 2023

SRL Diagnostics Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

    • Answered by AI
    Add your answer
  • Q2. What do you know about pathology.
    • Add your answer
  • Q3. What types of blood groups
    • Add your answer
  • Q4. And about my previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Cloudnine Hospital user image Bhavika Bajaj

posted on 22 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Where do you done your last job ?
    • Add your answer
  • Q2. What's the reason you quit from the last job ?
    • Add your answer
  • Q3. Why should you leave teaching field?
    • Add your answer
  • Q4. What's the last salary?
    • Add your answer
  • Q5. How much salary you expected?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and be focused on your work.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
    • Add your answer
  • Q2. Experience in previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job

Customer Care Executive Interview Questions & Answers

Apollo Health and Lifestyle user image Anonymous

posted on 29 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Sale the product
  • Ans. 

    I would highlight the key features and benefits of the product to the customer, addressing their needs and concerns.

    • Start by greeting the customer and building rapport

    • Identify the customer's needs and preferences

    • Highlight the unique selling points of the product

    • Address any concerns or objections the customer may have

    • Close the sale by emphasizing the value and benefits of the product

    • Offer assistance with the purchase pr

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Happily give ur interview don't be tension while giving ur interview enjoy ur interview be free and u will enjoy ur job happily

Non Voice Customer Care Executive Interview Questions & Answers

Optum user image Anonymous

posted on 3 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Why do you want to join in this company
    • Add your answer

Customer Care Executive Interview Questions & Answers

Cloudnine Hospital user image Anonymous

posted on 23 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What about me n my family,education
    • Add your answer
  • Q2. 2nd round unit head
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Same inter view
    • Add your answer
  • Q2. Same. Interview
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary discuss and joing date
    • Add your answer
  • Q2. Same interview
    • Add your answer

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Arshad Khan

posted on 30 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job hai and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your previous Experience ?
    • Add your answer
  • Q2. Where do you reside
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Care Executive Interview Questions & Answers

Apollo Health and Lifestyle user image Anonymous

posted on 29 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Sale the product
  • Ans. 

    I would highlight the key features and benefits of the product to the customer, addressing their needs and concerns.

    • Start by greeting the customer and building rapport

    • Identify the customer's needs and preferences

    • Highlight the unique selling points of the product

    • Address any concerns or objections the customer may have

    • Close the sale by emphasizing the value and benefits of the product

    • Offer assistance with the purchase pr

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Happily give ur interview don't be tension while giving ur interview enjoy ur interview be free and u will enjoy ur job happily

Customer Care Executive Interview Questions & Answers

Cloudnine Hospital user image Anonymous

posted on 25 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work in cloud nine?
    • Add your answer
  • Q2. What do you want to be in next 5 years?
    • Add your answer

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
    • Add your answer
  • Q2. Experience in previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job
More about working at SRL Diagnostics

SRL Diagnostics Interview FAQs

How many rounds are there in SRL Diagnostics Customer Care Executive interview?
SRL Diagnostics interview process usually has 2 rounds. The most common rounds in the SRL Diagnostics interview process are Resume Shortlist and One-on-one Round.
How to prepare for SRL Diagnostics Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SRL Diagnostics. The most common topics and skills that interviewers at SRL Diagnostics expect are customer support, Communication, Customer Complaints, Executive Management and Healthcare.
What are the top questions asked in SRL Diagnostics Customer Care Executive interview?

Some of the top questions asked at the SRL Diagnostics Customer Care Executive interview -

  1. What do you know about patholo...read more
  2. What types of blood gro...read more

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SRL Diagnostics Customer Care Executive Salary
based on 23 salaries
₹2 L/yr - ₹4 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

SRL Diagnostics Customer Care Executive Reviews and Ratings

based on 9 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.5

Salary

4.6

Job security

4.5

Company culture

4.5

Promotions

4.5

Work satisfaction

Explore 9 Reviews and Ratings
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