AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
State Bank of India Customer Representative Interview Questions and Answers
State Bank of India Customer Representative Interview Experiences
1 interview found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.
(5 Questions)
- Q1. 1.Give a brief introduction about you?
- Ans. Sir my name is Rohit from bharatpur Rajasthan and I am graduated from own city.
- Q2. 2.how would you manage customer queries?
- Ans.
I would manage customer queries by actively listening, empathizing, providing accurate information, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide accurate and relevant information to address the query
Follow up with the customer to ensure their satisfaction and resolve any further issues
Use a friendly and pr...
- Q3. 3. Write and read an English paragraph?
- Ans.
The candidate is asked to write and read an English paragraph.
Write a paragraph using proper grammar and punctuation.
Read the paragraph aloud to demonstrate fluency in English.
Use varied vocabulary and sentence structures to showcase language proficiency.
- Q4. 4.why should we join you in this company?
- Ans. Sir I know about my skills and I think so thant I can give good satisfaction for customer with a better behaviour and It is very mandatory part of your company whith a customer supportive. And your company requir it and I have graduation degree also.so I understand situation.
- Q5. I had kept 3 round
There were question about the company
After taken my interview I was selected by tha HR..and said to me joined the within next 3 days....
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Referral and was interviewed in Jun 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What did your last experience with previous employer
- Q2. What work I have to do and which location
Interview Preparation Tips
Banker Vikash
I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About self
- Q2. We have to introduce our selves infront of the HR
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jan 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. Sell me this pen
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2020. There were 2 interview rounds.
Interview Preparation Tips
in precise manner be honest and reply in a fluent manner don't dare to silent if any question.is asked think before speak.
I applied via Campus Placement and was interviewed before Nov 2018. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. I was asked about my CV my previous work experience and Guesstimate questions
- Q2. I was also also asked about my certifications and SIP experience
Interview Preparation Tips
Be open for any suggestion that the interviewer may give.
Maintain proper body posture and eye contact.
I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.
Interview Preparation Tips
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks
I applied via Walk-in and was interviewed before Mar 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Checking for knowledge
- Q2. Have a knowledge mandatory
Interview Preparation Tips
I appeared for an interview before Apr 2016.
Interview Questionnaire
3 Questions
- Q1. Tell me something about yourself
- Ans.
I am a highly motivated and experienced professional with a strong background in management and leadership.
I have over 5 years of experience in supervisory roles, where I successfully led teams and achieved targets.
I have a proven track record of implementing effective strategies to improve operational efficiency and customer satisfaction.
I possess excellent communication and interpersonal skills, which enable me to ef...
- Q2. Why are you the right candidate for this job?
- Ans.
I have the necessary skills, experience, and leadership qualities to excel in this role.
I have a proven track record of successfully managing teams and achieving targets.
I possess strong communication and interpersonal skills, which are essential for effectively leading and motivating a team.
I am highly organized and detail-oriented, ensuring efficient operations and smooth workflow.
I am adept at problem-solving and de...
- Q3. Same question as Round 2 but by regional head
Interview Preparation Tips
Experience: Management at organization goes through your resume
Tips: Include essential details in resume, like qualifications, academic achievements and out of the box attributes about yourself. Remove unnecessary/irrelevant details
Round: Technical + HR Interview
Experience: Yes bank management asked me about myself, why am I fit for the job, how are my qualifications apt for the job, how can I bring value to the organisation basis my learnings pre MBA and during MBA program?
Tips: Try to be yourself, don't fake around becuase people sitting on other side are smart enough to judge if it's truth or fake. Start answering with your academic background, followed by what made you choose MBA, then continue with how learnings till that time is appropriate for the job and try ending up by framing the picture that you're the best candidate for the job.
Round: Technical + HR Interview
Experience: Same as Round 2
Tips: Be yourself and answer smartly like in round 2 even if it is to regional head because your 1st interviewer and 2nd interview would coordinate and your answers would be validated
Skills: Smartness, Sales, Ability To Make Quick Calculations, Decision Making Skill
College Name: NMIMS School Of Business Management
Interview Questionnaire
1 Question
- Q1. About banks in Indian market About kotak Savings accounts Current accounts Rate of interest NII NIV
State Bank of India Interview FAQs
Tell us how to improve this page.
State Bank of India Interviews By Designations
- State Bank of India Probationary Officer Interview Questions
- State Bank of India Assistant Manager Interview Questions
- State Bank of India Banking Officer Interview Questions
- State Bank of India Relationship Manager Interview Questions
- State Bank of India Branch Relationship Executive Interview Questions
- State Bank of India Account Assistant Interview Questions
- State Bank of India Chief Manager Interview Questions
- State Bank of India Branch Manager Interview Questions
- Show more
Overall Interview Experience Rating
based on 1 interview experience
Difficulty level
Duration
Interview Questions from Similar Companies
State Bank of India Customer Representative Reviews and Ratings
based on 1 review
Rating in categories
|
Manager
559
salaries
|  ₹10 L/yr - ₹40 L/yr |
|
Deputy Manager
548
salaries
| ₹7.4 L/yr - ₹25.8 L/yr |
|
Assistant Manager
521
salaries
| ₹5.4 L/yr - ₹20 L/yr |
|
Chief Manager
379
salaries
| ₹14 L/yr - ₹60 L/yr |
|
Relationship Manager
312
salaries
| ₹3.3 L/yr - ₹16 L/yr |
HDFC Bank
ICICI Bank
Axis Bank
Kotak Mahindra Bank
- Home >
- Interviews >
- State Bank of India Interview Questions
