State Bank of India Customer Representative Interview Questions and Answers

Q1. 1.Give a brief introduction about you?
Ans. Sir my name is Rohit from bharatpur Rajasthan and I am graduated from own city.
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Q2. 2.how would you manage customer queries?
Ans. 
I would manage customer queries by actively listening, empathizing, providing accurate information, and following up to ensure satisfaction.
• Listen actively to understand the customer's query

• Empathize with the customer's situation and show understanding

• Provide accurate and relevant information to address the query

• Follow up with the customer to ensure their satisfaction and resolve any further issues

• Use a friendly and pr
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Q3. 3. Write and read an English paragraph?
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The candidate is asked to write and read an English paragraph.
• Write a paragraph using proper grammar and punctuation.

• Read the paragraph aloud to demonstrate fluency in English.

• Use varied vocabulary and sentence structures to showcase language proficiency.
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Q4. 4.why should we join you in this company?
Ans. Sir I know about my skills and I think so thant I can give good satisfaction for customer with a better behaviour and It is very mandatory part of your company whith a customer supportive. And your company requir it and I have graduation degree also.so I understand situation.
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Q5. I had kept 3 round
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There were question about the company

After taken my interview I was selected by tha HR..and said to me joined the within next 3 days....