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I applied via Indeed and was interviewed in Jul 2023. There was 1 interview round.
To deal with an angry customer, it is important to remain calm, listen actively, empathize, apologize if necessary, offer solutions, and follow up.
Stay calm and composed
Listen actively and let the customer vent
Empathize with the customer's frustration
Apologize sincerely if appropriate
Offer solutions or alternatives to resolve the issue
Follow up with the customer to ensure satisfaction
I applied via Indeed and was interviewed before Sep 2023. There was 1 interview round.
You should hire me because of my proven track record of exceeding sales targets, strong communication skills, and ability to build lasting relationships with clients.
Proven track record of exceeding sales targets
Strong communication skills
Ability to build lasting relationships with clients
Implemented a new sales strategy to prevent a potential loss of a major client
Identified key issues causing dissatisfaction with the client
Developed a personalized solution to address their specific needs
Implemented regular check-ins and follow-ups to ensure client satisfaction
Resulted in increased client retention and additional sales opportunities
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I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in May 2020. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Oct 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed before Aug 2020. There were 4 interview rounds.
based on 2 interviews
Interview experience
based on 9 reviews
Rating in categories
Senior Business Analyst
4
salaries
| ₹10 L/yr - ₹10 L/yr |
Quality Engineer
3
salaries
| ₹24 L/yr - ₹101 L/yr |
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