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Standard Bank Universal Banker Interview Questions and Answers

Updated 26 Jan 2024

Standard Bank Universal Banker Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How do you deal with angry customer
  • Ans. 

    To deal with an angry customer, it is important to remain calm, listen actively, empathize, apologize if necessary, offer solutions, and follow up.

    • Stay calm and composed

    • Listen actively and let the customer vent

    • Empathize with the customer's frustration

    • Apologize sincerely if appropriate

    • Offer solutions or alternatives to resolve the issue

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q2. Experience level

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Standard Bank Interview FAQs

How many rounds are there in Standard Bank Universal Banker interview?
Standard Bank interview process usually has 1 rounds. The most common rounds in the Standard Bank interview process are Technical.
What are the top questions asked in Standard Bank Universal Banker interview?

Some of the top questions asked at the Standard Bank Universal Banker interview -

  1. How do you deal with angry custo...read more
  2. Experience le...read more

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Senior Business Analyst
4 salaries
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₹10 L/yr - ₹10 L/yr

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