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SRF Customer Care Executive Interview Questions and Answers

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Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in May 2024.

2 Interview Rounds

1

Aptitude Test Round

Question about sqft where the material use and how much material use

2

One-on-one Round (2 Questions)

  • Q1. Question about calculate the sqft.
  • Q2. Question about the job role

Interview Preparation Tips

Interview preparation tips for other job seekers - This job is best job for me
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. What are you like are profile
2

Aptitude Test Round

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Quetions related Customer complaints like how you will handle queries
  • Q2. Scenarios related with Customer complaints
  • Q3. Hypothetical Scenarios
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Case Study Round

Business Case Study of aligning Supply Chain

3

One-on-one Round (1 Question)

  • Q1. Details about my past experience
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. I am fresher but very honest towards work
  • Q2. Hard work and team work
  • Q3. Honesty and confidence
  • Q4. Loyalty towards work

Interview Preparation Tips

Interview preparation tips for other job seekers - To work in a challenge environment that would utilise me over all abilities knowledge skills in taking up responsibilities entrusted to me by the management and also which will help my carrier growth in prosperous manner.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jul 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is your Experience ?
  • Q2. How do you find this job ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about urself
  • Q2. How many salary u will expect
  • Q3. Tell about ur experience

Interview Preparation Tips

Interview preparation tips for other job seekers - thanku for ashian pents once I get thise job mins I will learn myself financially nd professionaly

I applied via Recruitment Consulltant and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Current location, reason for switching, current CTC, expectations, notice period
3

Technical Round (1 Question)

  • Q1. Current work details, challenges and how to overcome,

Interview Preparation Tips

Interview preparation tips for other job seekers - Give details about your current work and how you will contribute to your organization if selected.

1 Interview Round

1

Technical Round (5 Questions)

  • Q1. What are the exterior emulsions has in asian paints?
  • Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
  • Q3. How Much Water Dilution mix With 1 ltr exterior emulsion?
  • Q4. If any Dark Colours for using exterior border wall colour, How many Coats Apply to cover for thd exterior Emulsion?
  • Q5. If any new site we give quotation, from that associate mainly we need to specify the customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Mainly we need to redponse honestly, do not hide anything to interviewers. Mainly they watch our body language.

I applied via Approached by Company and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

Aptitude test related to your profile which you have applied.

2

Technical Round (2 Questions)

  • Q1. What is basic function of paint ?
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.

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