Kansai Nerolac Paints Customer Service Associate Interview Questions and Answers for Freshers

Q1. Share details of your previous job.
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Q1. About company products
Ans. 
Berger Paints India is headquartered at Kolkata, with 16 strategically located manufacturing units across India (including the subsidiaries), 2 in Nepal, 1 each ... Best products in  house painting it gives best protection  to house n life warranty
 Wall Paint Berger is among the best interior paints that you can opt for. Berger exterior wall paint also offers the highest quality to give the smoothest .
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Q1. Normal....about product & market.
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Q2. About your self, I have a confidence to start a new business line of Refinish paints business.
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Q3. Aptitude test via online process
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Q4. Finally MD has taken my last interview.
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Q5. Medical test by company expenses.
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Q6. HR had given my joining letter
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Aptitude Test in Percentages

Q1. 1).What is the use of paint?
Ans. 
Paint is used for adding color, protection, and decoration to surfaces such as walls, furniture, and vehicles.
• Adds color to surfaces

• Provides protection from elements like water and sunlight

• Enhances the appearance of objects

• Can be used for artistic purposes or to cover imperfections

• Examples: painting walls in a house, painting a car to prevent rust, creating artwork on canvas
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Q2. 2).How to sell the product?
Ans. 
To sell a product, it is important to understand the customer's needs, highlight the product's unique features and benefits, build rapport, overcome objections, and close the sale.
• Understand the customer's needs and pain points

• Highlight the product's unique features and benefits that address the customer's needs

• Build rapport and establish trust with the customer

• Overcome objections by addressing concerns and providing s...read more
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Q3. How to Face challenges in Market Compitition Products?
Ans. 
To face challenges in market competition products, it is important to stay updated on industry trends, differentiate your product, focus on customer needs, and continuously innovate.
• Stay updated on industry trends to anticipate changes and stay ahead of competitors

• Differentiate your product by highlighting unique features or benefits that set it apart

• Focus on customer needs and feedback to tailor your product to meet t...read more
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Q1. How much expecting Salary?
Ans. Iam expected salary is 20-30% previous salary
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Q2. What is the notice period?
Ans. 
The notice period is the amount of time an employee must give before leaving a job.
• Notice period is typically stated in the employment contract or company policy.

• It can range from 1-3 months depending on the company and position.

• During the notice period, the employee is expected to work as usual and hand over responsibilities.

• Some companies may allow employees to buy out their notice period by paying a fee.

• Failure to s...read more
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