Kansai Nerolac Paints Customer Service Associate Reviews

Likes

Reputated Company

Dislikes

I worked at Kansai Nerolac Ltd. as a sales officer for nearly 3 years. While the company itself is reputable, I found the management team ( was under the supervison of Mr. Karan Madan) lacking in care for employee well-being. Their sole focus seemed to be on increasing sales targets with little regard for human concerns. They were unsympathetic even when faced with situations like family members needing medical attention, refusing to grant necessary leave. This became painfully evident when I requested time off for a medical surgery at home and was denied. These experiences were pivotal in my decision to leave the company. It's clear that a toxic management environment, even within a good company, can drive employees to seek growth and peace of mind elsewhere. Such conditions inevitably stunt an employee's professional and personal development within the organization....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

There is no HR your Current Boss is your company if he is happy with you than all right otherwise you will be transfered for harrashment so that you will resign.

Dislikes

Work culture.....KNP ruines my professional life even i have no job from last 5month

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Good salary

Dislikes

Working culture very bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Nothing

Dislikes

Work culture is not good at all

Likes

Everything. Learned a lot.

Dislikes

Nothing

Likes

Yes

Dislikes

Depo Management not well

Likes

Work Culture is Nice

Dislikes

No

Likes

I like to see the attachment

Dislikes

Its just a field work

Work Details

Work policy: Field work

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. The Project Sales Division offers an excellent platform for continuous learning and professional growth. 2. The company has strong and visionary leadership, which drives success and innovation. 3. An ambitious and collaborative team creates a positive and high-energy work environment. 4. There’s a strong culture of motivation that encourages employees to perform at their best.

Dislikes

Certain systems could be updated to explore diversification opportunities and expand market reach.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

It's 100+ years very old and mnc based company. One of the top 3 paint company in india. They are maintaining everything systematically.

Dislikes

Work-life balance is missing. Daily allowance is very important for every employees but they can't provide.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Our team members are good in nature and our office staff also good in nature and company environment is very friendly .

Dislikes

Company services are delayed at a given time according to customers.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

No likes

Dislikes

No work satisfaction No proper management No proper idea about company to higher level persons No job security No proper training facilities No proper communication..

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Organization is good for development.

Dislikes

Changing management at factory level is bad sign of stability. New management individual comes and try to drive according to him. Whether it is bad move than also. System remains just for name.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing that I can remember.

Dislikes

I joined the organization in the last week of August 2023 as an Influencer Marketing Manager of the Loyalty program (Pragati) at their Mumbai HO and was a part of the Decorative Paints Division. I was a part of the Marketing team and I had a Pan India role assigned to me. I was directly reporting to Aniroodh Gadge who was then the GTM Head (Go-To-Market), currently he has been promoted as the Business Head for Soldier Paints at Nerolac, Rohit Malkani who was then the Senior VP currently promoted to the Chief Business Officer and Murali was the Senior Influencer Marketing Manager. Murali who had joined the organization a month before me was fairly new to the system. I had made it very clear to Aniroodh during my interview that I had no prior knowledge in Marketing as my earlier experience had purely been in Sales but, I was ready to put in the effort that was required for the role provided I was given the right support from him to execute the tasks and responsibilities assigned to me. For the first 3 week since I joined Nerolac I wasn't even assigned a laptop as there was a cyber attack in their HO due to which all the new joinees were not given laptops and hence I had no access to official mails as well within the organization. After I was assigned a laptop in the last week of September I was bombarded with emails and pending tasks and wasn't even given a proper handover from the person who was handling this role before me. Every time I reached out to Murali for support he would wash his hands off when things went out of his control and would put the blame on others for his shortfalls and Aniroodh being the GTM Head had absolutely no idea about the ground reality. They always played the blame game. Instead of grooming the newly joined members in the GTM, Aniroodh and Murali would burden us with more tasks and make us work on Sundays as well. These were clear signs of a toxic work culture and a pathetic Manager. We had external Consultants KPMG who were hired for the GTM team and would be constantly chasing us with unrealistic deadlines and to meet targets as they were hired for hefty sum by Nerolac. The top management at Nerolac instead of appreciating us for our work we were constantly criticized by the GTM head and the Sr. VP for the tasks we performed. The higher management were clueless and had absolutely no idea why Nerolac is performing so bad across India despite all their efforts to hold their existing market share and they have only managed to be the 3rd largest paint company in India far far behind the market leaders (till the new entrants catch up). After 4 months of joining Nerolac and performing the tasks that I was assigned and while I was still on Probation period and had achieved 72% of my target for Q3 in 2023, on 28th December 2023 I was informed by Aniroodh that he along with the other members of the management felt that I am not the right fit for the role and that there was no other place at Nerolac where I could perform well and deliver. Some of the reasons stated by Aniroodh were that I was not clear about my tasks and was not delivering to the expectations of the team (clearly contradicting my sales achievement as per my target) and was also given a reason that since I had not converted a Scheme letter document from Telugu to English and was not able to handle pressure and complex tasks assigned to me all of this was hilarious and absurd to me. Aniroodh told me to look for a suitable opportunity outside Nerolac and would give me 30-40 days of notice period during which I was asked to report to office everyday, perform all the tasks and attend all meetings and then apply to jobs/ interviews sitting in office. The senior management at Nerolac lacks professionalism and credibility which clearly reflects on their diminishing market share in India amongst the other Paint companies. Some members working in the organization are very unprofessional and will ruin your careers in no time. I suggest jobseekers to keep Nerolac as their last option in the job search and do a thorough check before joining Nerolac. Good Luck!...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

If you worked with KNPL and spent a year. Thne definitely you can work in any industry any culture...

Dislikes

Peak culture in every 3rd day till 12:00 at night.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Horrible are the seniors in accounts department All are cheap and downmarket..too much injustice Seniors are inhuman..and treats employees in a very harsh manner

Dislikes

Finance controller and managers of accounts department are horrible...work culture is cheap and downmarket.. Very depressing scenario... Management has no concern for employees

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.